Any integrated agency (more than just a single-discipline agency) that's looking for a one-stop shop to manage all aspects of running the business would do well to consider Advantage as the single-source tool to do it all. Single-discipline agencies could probably find a less robust tool that's equally as effective for tracking and reporting.
In this case, CF is the best of the 'OK so far' category in my mind. NONE of the software available today gets close to a truly effective, user friendly GUI and functionality set. I have used 7 different systems over the years, with the top 4 big names having the largest hours operating. Most have less functionality, others are severely overpriced and under featured. Still others are so complicated you need an entire IT department to implement them. Contractor Foreman does much of what it does the absolute best for the money, meaning this is probably the best value for construction management software I'm aware of. I believe I can say with confidence, that if CF does it, it strives to do it well, and continues to strive to get it better. Picking a feature or two that excels is rather pointless in a company with that outlook. THAT is a company I can get behind...
I rarely give anyone a 9 or 10 rating for service. The main reason for this rating is Contractor Foreman's dedication to improvement. To be completely frank, CF has fallen down on their tech help with me several times, but I am an exceptionally difficult user to service as I tend to use a product up to it's limits and want more. CF has actually addressed these wants several times (after waits that seemed interminable, but were actually pretty damn fast in the reality of software development)
I've used Buildertrend and Conconstruct near daily for a little over 10 years. They were both pretty solid. But the price kept going up without much value being added to the software. As they grew, they didn't upgrade with the growth, so the sites became slower. Contractor Forman has all the functionality of the others, and several other tools that they don't. There are several tools our company doesn't even use yet that look great. It's not perfect, and the learning curve due to its increased capability is a bit of a challenge. But overall, it is superior in every way that mattered to us, and more affordable.
Advantage has everything to do with our company's ability to run an effective back office.
When you have a company that does a wide variety of concurrent projects, you need a great tool to manage it all. Advantage does that for us.
As I am unfamiliar with the pricing model (I'm not a member of the team that negotiates this particular product), I can't provide any true ROI from an overall business perspective.
We don't have to double enter our job information anymore (estimates, bills, labor hours) to show employees what they need to see. Specific access within Contractor Foreman does that for us.
It's taken us longer to learn how Contractor Foreman works within itself than we thought it would, so implementation is taking a little longer than ideal. However, we have been learning a lot along the way about the easiest ways to use the workflow that Contractor Foreman has.
