What users are saying about

AgoraPulse

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Top Rated
278 Ratings
2 Ratings

AgoraPulse

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Top Rated
278 Ratings
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Score 8.5 out of 101
2 Ratings
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Score 4.3 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

KUKU.io

If you would like a reliable scheduling tool, KUKU.io is not the one to use. If you like to share lots of industry news, secondary content, or content from your website/blog, be aware that KUKU.io will corrupt the preview headline. You would be far better off using another scheduling tool. I have now changed to a free tool and it has all the same capabilities without this corruption issue. I also used paid ones which are equally good.
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Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
KUKU.io
Boolean keyword searches
AgoraPulse
7.8
KUKU.io
Filtering out noise/spam
AgoraPulse
7.2
KUKU.io
Sentiment analysis
AgoraPulse
9.1
KUKU.io
Broad channel coverage
AgoraPulse
8.5
KUKU.io

Publishing

AgoraPulse
8.1
KUKU.io
5.6
Content planning and scheduling
AgoraPulse
8.8
KUKU.io
4.0
Audience targeting
AgoraPulse
6.7
KUKU.io
Content optimization
AgoraPulse
9.1
KUKU.io
Workflow management
AgoraPulse
7.9
KUKU.io
7.3

Engagement

AgoraPulse
7.6
KUKU.io
Automated routing and prioritization
AgoraPulse
6.4
KUKU.io
Customer interaction histories
AgoraPulse
8.4
KUKU.io
Bulk actions
AgoraPulse
7.9
KUKU.io

Marketing

AgoraPulse
7.6
KUKU.io
Lead generation
AgoraPulse
6.6
KUKU.io
Content marketing
AgoraPulse
9.1
KUKU.io
Paid media management
AgoraPulse
8.2
KUKU.io
Campaigns and promotions
AgoraPulse
6.7
KUKU.io

Channel coverage/integration

AgoraPulse
8.6
KUKU.io
4.0
Twitter
AgoraPulse
9.1
KUKU.io
4.3
Facebook
AgoraPulse
8.9
KUKU.io
1.0
Instagram
AgoraPulse
7.8
KUKU.io
4.3
LinkedIn
AgoraPulse
KUKU.io
4.3
Google+
AgoraPulse
KUKU.io
9.1
Pinterest
AgoraPulse
KUKU.io
1.0

Reporting/analytics

AgoraPulse
7.3
KUKU.io
1.0
Campaign success analytics
AgoraPulse
7.7
KUKU.io
1.0
Real-time tracking
AgoraPulse
7.3
KUKU.io
Competitor analysis
AgoraPulse
6.9
KUKU.io

Account management

AgoraPulse
7.4
KUKU.io
1.0
Role-based user permissions & privileges
AgoraPulse
8.3
KUKU.io
Mobile access
AgoraPulse
6.6
KUKU.io
1.0

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • I wouldn't say ther are any particularly good things about KUKU.io that set them apart from any other scheduling tool.
No photo available

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • io corrupts headlines of articles you reshare. When you schedule a post with a URL in it, the Title of the blog post that is displayed below the picture/preview gets corrupted. So if you add any text in with the URL, that will replace the headline. I have noticed this on both LinkedIn and Twitter.
  • Very poor support team. I have found that the support team at KUKU.io are extremely rude, unwilling to help you and take a long time to reply. On some occasions I have had to message them three times in the chatbot for them to even reply. None of these times has the issue been resolved. When I reported to them that KUKU.io was corrupting headlines, at first they refused to take responsibility. Finally, they admitted it was the platforms fault but said they were not doing anything at that time to fix it.
  • Analytics are poor. The analytics suite in KUKU.io does not give you anything analytics for LinkedIn. The ones it provides for Twitter you can get directly from Twitter. So no value is added there.
  • You cannot tag LinkedIn accounts. I use HubSpot to schedule social media posts which allows you to tag companies at least. KUKU.io cannot.
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Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
KUKU.io1.0
Based on 1 answer
The support team are extremely rude and often unresponsive. All of the issues I have reported to Kuku has been responded to with "we are not looking to resolve this issue at this time."On a few occasions, they have tried to deny the issue lies with them, before evidence has been provided. Then, they have refused to fix the issue.
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
I have also used: ContentStudio.io Aside from TweetDeck, all of these scheduling tools are preferable to Kuku because you can schedule posts in advance across multiple channels and accounts. If you're just using Twitter then TweetDeck is a great option to use and very reliable. Out of all of them I would recommend ContentStudio.io. You can add many accounts, across a range of platforms. You can clone posts that you would like to post more than once which not all scheduling tools offer. Here is a review of the others: Buffer - Buffer has a really nice interface. It is probably the best looking scheduling tool with the cleanest, simplest website. Sometimes I had issues with Buffer where it would stop posting and none of my scheduled posts would go out so I stopped using it. Since then, they may have fixed this issue. Zoho - I have never had any issues with posts not coming out/not coming out correctly from Zoho. However, Zoho probably has the ugliest interface. You also cannot see your posts in a 'calendar' only a list, which is very unhelpful. You also cannot clone posts. HubSpot - HubSpot supports a range of platforms (all the ones I have needed). You can tag LinkedIn company accounts which is a huge plus. It is really easy to schedule similar/the same posts across a range of platforms all at the same time.
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Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • io has crashed a few times for whole days, or been under maintenance without prior warning. This has happened on a few occasions where I have need to schedule time sensitive posts. During this time no support was available and I had to posts social media posts manually in all channels.
  • io corrupting the headline of social media posts has caused friction with clients as they were unhappy with the service. People in their network noticed the poor quality of the posts and commented that there was something wrong with them. This was an ongoing issue and happened with every single post coming out of KUKU.
  • Before this issue happened, KUKU was great for saving time because I could schedule posts in advance. This saved me hours in a day, and meant I could managed my multiple freelance and permanent roles. However, due to Kuku corrupting posts I can no longer do this.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

KUKU.io

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7*
1.  per 5 accounts and 500 posts
KUKU.io Editions & Modules
KUKU.io
Edition
White label solutions
$4001
1. per 200+ user accounts
Additional Pricing Details

KUKU.io More Information