Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.
We originally were evaluating Stampli when looking for a corporate spend solution. We decided to go with Airbase for two reasons: 1) Pricing structure and 2) Employee Reimbursements. Airbase pricing was based on actual number of payments initiated, whereas Stampli was based on …
Much easier to use, the application in particular. Cost effective. One place for pretty much everything. Abacus had a better reimbursement process, but the other tools Airbase offered made it clear the direction we should go in.
Airbase is much more user-friendly than Expensify for the end user submitting reimbursements. When we selected Airbase, BILL did not have a virtual card program, which set Airbase apart from the rest.
I'm not a decision maker for choosing which vendor we use here. I believe Airbase was fairly new and my company was small as well, so they tend to like to partner with companies that have a lot of potential but the cost to use may be lower. We scale with you, I think, is the …
This is based on my knowledge about these platforms as they were 4-5 years ago: Airbase is more user-friendly at all levels, but reporting needs some improvements. SAP Concur had great and complex reporting at that time, but it was not user-friendly, and it was the most …
It has a better interface and better cashback, is easier to set up, and is just a much more complete product overall. Airbase is a start-up - they understand the challenges of start-ups, and we couldn't be happier with our choice. We migrated from bill.com to airbase and have …
I have used various V Card and P Card solutions in the past, but I don't think any really compare to Airbase. It's really an all-in-one solution. There are a few more areas I think they should move into, but they've made significant progress there - such as procurement …
Accounting typically selects which software we use and being in FP&A I'm typically leverage the tool for approvals and to get more insights into vendors and spend. For my use case, I think all 3 are comparable and think Airbase stacks up well against the competition. I'm not …
Airbase is more robust, does more of our activities. With Expensify we would have to have continued to use other systems as well. We use Quickbooks for accounting but the invoice and billing process isn't robust enough for our needs, so that is why we use Airbase as well.
We chose Airbase for the virtual cards and cashback. Having complete control over our software spending via virtual cards was important to us for several reasons, including security, audit, budgetary, etc. We knew it had functions for expenses and bill payments, so we thought …
After bidding out several vendors, we arrived at Airbase as our solution, as it seemed to be a better fit for our sized company that Paycom or Concur, which we deemed as more expensive and solutions for larger companies. Airbase was very fine tuned to our needs and made us feel …
Airbase had more robust payment options and a stronger mobile app than Spendesk. We like the digital credit cards offered that at the time Spendesk did not provide. Spendesk is a European company, so they are more established there than the United States. With Airbase being a …
Airbase is suitable for companies that don't have very many legal entities. The features for multi-entity companies are inefficient, often requiring the user to look at only one entity at a time. That, coupled with requiring the company to prefund money into an Airbase account in order to use a physical corporate card or virtual card can be burdensome. Prefunding requires that you maintain cash in Airbase in order for the credit cards to be used, which in reality, is more like a debit card. And when using multiple entities, you have to have money in separate accounts. Therefore, you have to constantly monitor if you're balances are sufficient. There is a feature to auto load funds when the balance reaches a certain threshold, however, the loading of funds takes 5 business days. It was almost impossible to predict at what point wallet loads needed to be initiated, and therefore required a significant sum of cash to sit in Airbase accounts. There were instances where significant costs would come up, and our employees were unable to pay for them because the cash ran too low before the wallet load was completed.
Uploading receipts is seamless and easy! I hardly ever have issues with this and the doc reader seems to work very well.
Being able to see who needs to approve my reimbursement requests and adding notes/comments to reach out for questions or bump them as a reminder is a great feature.
Email notifications are helpful and timely of knowing when an approver has approved my reports.
The Airbase Invoice date syncs with the accounting system's current month date if the previous month is closed.
Split expenses and attendees' departmental expense recording. We are currently collaborating with Airbase for a different look and applicability of this functionality.
More filters to be added into the report creation and export.
Airbase is a great solution, especially for smaller companies without an ERP that has an AP module. If an ERP was implemented, Airbase would be less valuable.
See previous comments about some UI/UX features that can be improved: - Can't see full merchant name or approver in the desktop "Reimbursements" screen - Can't see or filter expenses by "Purpose" as a user - Receipt mgmt and submission in app could be less clunky
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
The customer support offered by Airbase has been top-notch; we could not have asked for anything more. They were accommodating during the onboarding process. They have always been quick to respond to any issue that we have faced. We get the sense that they are well-run and organized company.
The Airbase team was very helpful in importing our .csv files from our previous system. They provided a great overview of the system for the rest of the company and everyone got up to speed quickly.
We chose Airbase for the virtual cards and cashback. Having complete control over our software spending via virtual cards was important to us for several reasons, including security, audit, budgetary, etc. We knew it had functions for expenses and bill payments, so we thought we would switch to them, but we were slow to do so. We would have switched sooner if we had known how good these functions were and that they were better than their counterparts.
It is very scalable among different departments in one company. We have not tried to use it yet with multiple entities so I cannot speak to that experience.
