Airbase vs. Invoiced

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airbase
Score 8.2 out of 10
N/A
Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.N/A
Invoiced
Score 7.4 out of 10
N/A
Invoiced in Austin offers their invoicing and AR automation platform, providing a platform for collecting online payments or presenting electronic invoices, AR analytics, and support for subscription-based business management on higher service tiers with subscription analytics (e.g. churn, pricing plan management, etc.).N/A
Pricing
AirbaseInvoiced
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AirbaseInvoiced
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AirbaseInvoiced
Top Pros
Top Cons
Features
AirbaseInvoiced
Payment Management
Comparison of Payment Management features of Product A and Product B
Airbase
8.3
18 Ratings
33% above category average
Invoiced
-
Ratings
Customizable Approval Policies9.017 Ratings00 Ratings
Financial Document Management8.116 Ratings00 Ratings
Payment Status Tracking8.717 Ratings00 Ratings
Payment Audit Trail8.616 Ratings00 Ratings
Duplicate Bill Detection8.315 Ratings00 Ratings
Advanced OCR7.514 Ratings00 Ratings
Electronic Funds Transfer8.214 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Airbase
8.5
16 Ratings
43% above category average
Invoiced
-
Ratings
Automated Accounts Payable Processes8.516 Ratings00 Ratings
Vendor Management8.515 Ratings00 Ratings
Best Alternatives
AirbaseInvoiced
Small Businesses
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
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Score 9.7 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AirbaseInvoiced
Likelihood to Recommend
8.5
(22 ratings)
6.5
(3 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
8.1
(8 ratings)
-
(0 ratings)
Availability
7.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Professional Services
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
AirbaseInvoiced
Likelihood to Recommend
Airbase
Airbase is suitable for companies that don't have very many legal entities. The features for multi-entity companies are inefficient, often requiring the user to look at only one entity at a time. That, coupled with requiring the company to prefund money into an Airbase account in order to use a physical corporate card or virtual card can be burdensome. Prefunding requires that you maintain cash in Airbase in order for the credit cards to be used, which in reality, is more like a debit card. And when using multiple entities, you have to have money in separate accounts. Therefore, you have to constantly monitor if you're balances are sufficient. There is a feature to auto load funds when the balance reaches a certain threshold, however, the loading of funds takes 5 business days. It was almost impossible to predict at what point wallet loads needed to be initiated, and therefore required a significant sum of cash to sit in Airbase accounts. There were instances where significant costs would come up, and our employees were unable to pay for them because the cash ran too low before the wallet load was completed.
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Invoiced
A 1-10 employee company with no accounting system integration needs and no customization may be suited for Invoiced. Although I wish I could, I cannot in good faith recommend any other scenario for which Invoiced is the right solution. Perhaps a subscription service that is very streamlined on autopay could work as well, but I cannot speak to that scenario directly. I do not think Invoiced can be trusted to integrate with accounting software, certainly not NetSuite, given the aforementioned reasons. There is a very high risk of system failures, connection breaks, improper code built into the core bundles, and they will blame the company for anything that is not totally standard operations. In summary, if your business does anything unique at all from a transaction lens, I would be very careful as Invoiced may promise to handle it in a Sales pitch, and then 9 months later it could still be unsolved. All the while, they are charging you even if the product is not launched, and they also will not let you terminate, because Invoiced will deny a "breach" even in the face of a directly observable example just to ride out the contract and keep all the money.
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Pros
Airbase
  • Uploading receipts is seamless and easy! I hardly ever have issues with this and the doc reader seems to work very well.
  • Being able to see who needs to approve my reimbursement requests and adding notes/comments to reach out for questions or bump them as a reminder is a great feature.
  • Email notifications are helpful and timely of knowing when an approver has approved my reports.
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Invoiced
  • Easy to use interface
  • Quickbooks integration
  • Lots of data reporting options
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Cons
Airbase
  • The Airbase Invoice date syncs with the accounting system's current month date if the previous month is closed.
  • Split expenses and attendees' departmental expense recording. We are currently collaborating with Airbase for a different look and applicability of this functionality.
  • More filters to be added into the report creation and export.
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Invoiced
  • Communication is the #1 failure - the Invoiced contract Term starts PRE-launch on day 1, yet Invoiced had an extremely slow and encumbered way of onboarding and trying to set us up.
  • Core Product: In our testing, their core product broke numerous times, and if this were in a live scenario we would have been devastated. Be very careful as they don't take ownership for maintaining their integrations with all software, and things can break at any moment with updates
  • Systems: Invoiced rolled out updates that contained faulty code and damaged our accounting system. The lack of expertise, at least in NetSuite, is very dangerous and I recommend having in-house develops watch Invoiced's moves very carefully if you do end up trying to use them.
  • Lack of Ownership: We tried to terminate multiple times, only be to requested over and over that they can fix the problems. We gave them more time since we were so heavily invested from a time perspective, but they did not own the failures and we were even lied to directly by senior management in a remarkable failure to adhere to basic deadlines.
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Likelihood to Renew
Airbase
Airbase is a great solution, especially for smaller companies without an ERP that has an AP module. If an ERP was implemented, Airbase would be less valuable.
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Invoiced
No answers on this topic
Usability
Airbase
See previous comments about some UI/UX features that can be improved: - Can't see full merchant name or approver in the desktop "Reimbursements" screen - Can't see or filter expenses by "Purpose" as a user - Receipt mgmt and submission in app could be less clunky
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Invoiced
No answers on this topic
Reliability and Availability
Airbase
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
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Invoiced
No answers on this topic
Performance
Airbase
Pages load fairly quickly - there are times where clearing the cache is necessary for the platform to function correctly.
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Invoiced
No answers on this topic
Support Rating
Airbase
The customer support offered by Airbase has been top-notch; we could not have asked for anything more. They were accommodating during the onboarding process. They have always been quick to respond to any issue that we have faced. We get the sense that they are well-run and organized company.
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Invoiced
No answers on this topic
Online Training
Airbase
Very effective training, fully educated admin users who were then able to train other users.
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Invoiced
No answers on this topic
Implementation Rating
Airbase
The Airbase team was very helpful in importing our .csv files from our previous system. They provided a great overview of the system for the rest of the company and everyone got up to speed quickly.
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Invoiced
No answers on this topic
Alternatives Considered
Airbase
We chose Airbase for the virtual cards and cashback. Having complete control over our software spending via virtual cards was important to us for several reasons, including security, audit, budgetary, etc. We knew it had functions for expenses and bill payments, so we thought we would switch to them, but we were slow to do so. We would have switched sooner if we had known how good these functions were and that they were better than their counterparts.
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Invoiced
We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.
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Scalability
Airbase
It is very scalable among different departments in one company. We have not tried to use it yet with multiple entities so I cannot speak to that experience.
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Invoiced
No answers on this topic
Return on Investment
Airbase
  • With Airbase, we are able to cut down on costly late fees with total insight into spending limits
  • With approval workflows, we're able to cut down on uneccesary spending that can plague a budget
  • With Airbase's Support Team, we feel like true partners
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Invoiced
  • Allows us to easily track our ARs
  • Allows us to keep track of past due ARs
  • Automates our invoicing/matching with Quickbooks
Read full review
ScreenShots

Airbase Screenshots

Screenshot of Guided ProcurementScreenshot of the Airbase mobile app, which enables users to approve expenses.Screenshot of spend requests and approvals.Screenshot of Virtual CardsScreenshot of spend can be viewed in real time.Screenshot of Integrates with NetSuite.