ALB Legal Software vs Time Matters

Likelihood to Recommend

It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing, etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.

Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.

My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.

Read full review

Adrian Barker

IT Manager

Ison Harrison LimitedLegal Services, 201-500 employees

View all 2 answers on this topic

The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.

Read full review

Verified User

Administrative Assistant in Legal

Law Practice Company, 11-50 employees

View all 6 answers on this topic

Pros

Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
Time recording is also a useful feature as well as a little more intuitive than you'd expect.
Integrating legal accounting has been a great feature as well.

Read full review

Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

View all 2 answers on this topic

Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.

Read full review

Verified User

Director in Information Technology

Law Practice Company, 11-50 employees

View all 6 answers on this topic

Cons

At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
The client portal has also experienced some issues with the User interface and user experience functions as well.

Read full review

Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

View all 2 answers on this topic

The software crashes a lot.
The plugins for Office and Adobe are unstable.
The whole software package appears to be built for the year 1995.

Read full review

Jason Shindler

Director Of Technology

Aging OptionsLaw Practice, 11-50 employees

View all 6 answers on this topic

Usability

ALB Legal Software 6.0

Based on 1 answer

The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.

Read full review

Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

ALB Legal Software 6.0

Based on 1 answer

The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.

Read full review

Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

View all 1 answers on this topic

Time Matters 1.0

Based on 2 answers

There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.

Read full review

Riva Schwartz

Office Manager

Law Offices of Alan J. Schwartz, P.C.Law Practice, 1-10 employees

View all 2 answers on this topic

Alternatives Considered

ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.

Read full review

Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

View all 2 answers on this topic

So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.

Read full review

Verified User

Administrative Assistant in Legal

Law Practice Company, 11-50 employees

View all 6 answers on this topic

Return on Investment

We are thriving.

Read full review

Adrian Barker

IT Manager

Ison Harrison LimitedLegal Services, 201-500 employees

View all 2 answers on this topic

Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
Time Matters has allowed for more efficient communication between team members on a case.
Time Matters has ensured hot documents are tagged and accessible.

Read full review

Verified User

Professional in Legal

Law Practice Company, 51-200 employees

View all 6 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

$83*

* per user, per month

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ALB Legal Software vs Time Matters