AlertBot Website Monitoring vs. Barracuda RMM

It is well suited for a business that wants simplistic web monitoring of their websites. It does a great job of alerting depending on how you fine-tune the timers.

Incentivized

With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.

Incentivized

• Domain monitoring.
• Page checking.
• Monitor different parts.
• SSL monitoring.

• Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
• Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
• The site is easy to navigate/manage. There is not a big learning curve for new employees.

Incentivized

• Give more granular logs.
• Easier web GUI that's more user intuitive.

Incentivized

• Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.

Incentivized

Descent product just doesn't have many advanced features that I know of.

Incentivized

We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.

Incentivized

As I have reviewed previously. It offers more positive and friendly stuff when it comes to its application. It doesn't redirect visitors elsewhere and also gives updates when the website is being tampered or hacked. Even though there is a delay on updates but the good thing is, it suggest solutions to every incident.

AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.

Incentivized

• It needs a large capital.
• ROI is good.
• Fast ROI.

• Saves time for employees which saves money for the company.
• Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.

Incentivized