<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
598 Ratings

AlienVault USM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
598 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault Unified Security Management (USM) Anywhere is a cloud-based security information and event management solution that provides effective and affordable threat detection, incident response, and compliance management capabilities. USM Anywhere is well suited to mid-size enterprise environments operating in the cloud. USM Anywhere is also well suited to enterprises whose operations teams require easy deployment and management. Last, USM Anywhere is considered a highly affordable option compared to competitors. USM Anywhere lags competitors in several areas, such as application monitoring, database monitoring, and integrations with third-party solutions such as cloud access security brokers (CASB), DAM, DAP, and DLP.
Matthew Stacks profile photo

Symantec Advanced Threat Protection

I think it would be best suited for an enterprise level environment where you have dedicated onsite IT staff able to check it, manage it, and update it daily.
Andrew Bouwhuis profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Symantec Advanced Threat Protection
Centralized event and log data collection
AlienVault USM
8.0
Symantec Advanced Threat Protection
Correlation
AlienVault USM
8.0
Symantec Advanced Threat Protection
Event and log normalization
AlienVault USM
8.0
Symantec Advanced Threat Protection
Deployment flexibility
AlienVault USM
7.0
Symantec Advanced Threat Protection
Custom dashboards and views
AlienVault USM
6.0
Symantec Advanced Threat Protection
Host and network-based intrusion detection
AlienVault USM
7.0
Symantec Advanced Threat Protection

Pros

AlienVault USM

  • Alienvault USM is THOROUGH. We have a highly integrated workspace that's most SAAS, and I monitor those integrations and their security with AV. If I am trying to track the uptime of a laptop, I don't go to VPN or our Directory Services... I go to AV.
  • As I mentioned before, we use Sophos to protect our laptops. If a questionable file shows up on someones laptop, I hear about it from AlienVault before I hear about it from our Sophos service.
  • The OTX Pulse feature is a built-in feature that lets you subscribe to industries and you are notified about new threats that affect that industry on a daily basis. The pulse alerts are added to your AV watchlist.
Christian Holton profile photo

Symantec Advanced Threat Protection

  • It was easy to install on machines in an active directory environment, and maintain/update whenever we needed without having to physically go to clients.
  • The interface was pretty well locked down for clients, which was good in order to stop accidental meddling.
  • Symantec has good online resources for current threats, including messages or warning signs and what to do/where to find them on a machine in case SATP cannot deal with it on its own.
David Crawford profile photo

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola profile photo

Symantec Advanced Threat Protection

  • Improve the protection of the system in all areas.
  • The employees are now safer and relaxed about security.
  • The company now has more protection in the data and information.
Luciano Rios profile photo

Likelihood to Renew

AlienVault USM

AlienVault USM 4.4
Based on 16 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
Simplicity and scale of product
No photo available

Usability

AlienVault USM

AlienVault USM 7.3
Based on 35 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
Easy to use once you have done the research and self education
No photo available

Support

AlienVault USM

AlienVault USM 7.5
Based on 25 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
No answer on this topic is available.

Online Training

AlienVault USM

AlienVault USM 8.6
Based on 6 answers
The instructor was very knowledgeable and was able to answer everyone's questions. He also was able to teach to many different levels. Some folks in the class had already been using USM or a similar product whereas I and a few others were brand new. He also provided a way of reaching out with questions after the training was over. Everyone in the training seemed to enjoy the class.
Christian Holton profile photo

Symantec Advanced Threat Protection

No score
No answers yet
No answers on this topic

Implementation

AlienVault USM

AlienVault USM 6.6
Based on 38 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke profile photo

Symantec Advanced Threat Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance.USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance. Identifying patterns of events that indicate a possible threat or vulnerability.
Mpho Lekota profile photo

Symantec Advanced Threat Protection

Higher cost. Greater reliability than our previous product. Selected due to features, enterprise support and deployment. Confidence that product will be developed to keep up or surpass competition.
No photo available

Return on Investment

AlienVault USM

No answers on this topic

Symantec Advanced Threat Protection

  • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
  • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
  • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
Andrew Bouwhuis profile photo

Screenshots

Symantec Advanced Threat Protection

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Symantec Advanced Threat Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault USM
7.9
Symantec Advanced Threat Protection
8.3

Likelihood to Renew

AlienVault USM
4.4
Symantec Advanced Threat Protection
8.0

Usability

AlienVault USM
7.3
Symantec Advanced Threat Protection
8.0

Reliability and Availability

AlienVault USM
6.4
Symantec Advanced Threat Protection

Performance

AlienVault USM
7.3
Symantec Advanced Threat Protection

Support

AlienVault USM
7.5
Symantec Advanced Threat Protection
8.0

In-Person Training

AlienVault USM
4.5
Symantec Advanced Threat Protection

Online Training

AlienVault USM
8.6
Symantec Advanced Threat Protection

Implementation

AlienVault USM
6.6
Symantec Advanced Threat Protection

Scalability

AlienVault USM
6.3
Symantec Advanced Threat Protection

Add comparison