Likelihood to Recommend To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
Read full review Veradigm (formerly Allscripts)
Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Read full review Pros Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically. Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide. Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care. Read full review Veradigm (formerly Allscripts)
Ease of monitoring reports from all providers for each provider Ease of copying last report into current on Ease of deleting report when starting the wrong type of report Read full review Cons Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error. Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party. Read full review Veradigm (formerly Allscripts)
Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem. The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones. There is no option to load facility and non-facility values for total RVUs. Read full review Usability Veradigm (formerly Allscripts)
Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.
Read full review Support Rating Veradigm (formerly Allscripts)
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
Read full review Alternatives Considered [We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
Read full review Veradigm (formerly Allscripts)
Centricity is much more difficult to get support for in my experience.
Read full review Return on Investment Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months. Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates. Read full review Veradigm (formerly Allscripts)
I am only a user but it's easy to assume that this program is very expensive. Access to reports across all providers is game-changing. Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus. Read full review ScreenShots