What users are saying about
13 Ratings
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Score 8 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed | TrustRadius Reviewer

CareCloud Charts

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
CareCloud Charts
8.0
Real-time eligibility verification
Allscripts Professional EHR
4.0
CareCloud Charts
Claims management
Allscripts Professional EHR
8.0
CareCloud Charts
8.0
Coding
Allscripts Professional EHR
7.2
CareCloud Charts
Patient billing
Allscripts Professional EHR
5.0
CareCloud Charts
8.0
Financial Reporting
Allscripts Professional EHR
5.0
CareCloud Charts
8.0

Patient Scheduling

Allscripts Professional EHR
7.5
CareCloud Charts
8.0
Rule-based scheduling
Allscripts Professional EHR
7.0
CareCloud Charts
Automated appointment reminders
Allscripts Professional EHR
8.0
CareCloud Charts
Automated patient check-in
Allscripts Professional EHR
8.0
CareCloud Charts
Multi-location support
Allscripts Professional EHR
8.3
CareCloud Charts
8.0
Calendar interface
Allscripts Professional EHR
6.0
CareCloud Charts
8.0

Electronic Medical Records

Allscripts Professional EHR
7.7
CareCloud Charts
8.0
Charting / document management
Allscripts Professional EHR
8.1
CareCloud Charts
9.0
Templates
Allscripts Professional EHR
8.0
CareCloud Charts
9.0
Patient portal
Allscripts Professional EHR
6.2
CareCloud Charts
Mobile/tablet support
Allscripts Professional EHR
7.7
CareCloud Charts
5.0
Fax integration
Allscripts Professional EHR
7.8
CareCloud Charts
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
CareCloud Charts
Workflow automation
Allscripts Professional EHR
8.0
CareCloud Charts
Speech recognition
Allscripts Professional EHR
7.0
CareCloud Charts
Customization
Allscripts Professional EHR
7.2
CareCloud Charts
9.0
E-prescribing
Allscripts Professional EHR
8.8
CareCloud Charts

Medical Security and Privacy

Allscripts Professional EHR
8.9
CareCloud Charts
8.7
HIPAA compliance
Allscripts Professional EHR
9.6
CareCloud Charts
9.0
Role-based permission levels
Allscripts Professional EHR
9.6
CareCloud Charts
8.0
Data backups and redundancy
Allscripts Professional EHR
8.2
CareCloud Charts
9.0
Local mode / networking failsafe
Allscripts Professional EHR
8.2
CareCloud Charts

Workflow and Scale

Allscripts Professional EHR
8.7
CareCloud Charts
8.0
Task tracking
Allscripts Professional EHR
7.5
CareCloud Charts
7.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
CareCloud Charts
8.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
CareCloud Charts
9.0

Pros

Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro | TrustRadius Reviewer

CareCloud Charts

  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Anonymous | TrustRadius Reviewer

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN | TrustRadius Reviewer

CareCloud Charts

  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell | TrustRadius Reviewer

CareCloud Charts

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
Anonymous | TrustRadius Reviewer

Screenshots

CareCloud Charts

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CareCloud Charts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Allscripts Professional EHR
7.4
CareCloud Charts
9.0

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