13 Ratings
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Score 8 out of 100
2 Ratings
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Score 1 out of 100

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed | TrustRadius Reviewer

InterSystems TrakCare

Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
InterSystems TrakCare
6.4
Real-time eligibility verification
Allscripts Professional EHR
4.0
InterSystems TrakCare
10.0
Claims management
Allscripts Professional EHR
8.0
InterSystems TrakCare
10.0
Coding
Allscripts Professional EHR
7.2
InterSystems TrakCare
10.0
Patient billing
Allscripts Professional EHR
5.0
InterSystems TrakCare
1.0
Financial Reporting
Allscripts Professional EHR
5.0
InterSystems TrakCare
1.0

Patient Scheduling

Allscripts Professional EHR
7.5
InterSystems TrakCare
Rule-based scheduling
Allscripts Professional EHR
7.0
InterSystems TrakCare
Automated appointment reminders
Allscripts Professional EHR
8.0
InterSystems TrakCare
Automated patient check-in
Allscripts Professional EHR
8.0
InterSystems TrakCare
Multi-location support
Allscripts Professional EHR
8.3
InterSystems TrakCare
Calendar interface
Allscripts Professional EHR
6.0
InterSystems TrakCare

Electronic Medical Records

Allscripts Professional EHR
7.7
InterSystems TrakCare
3.1
Charting / document management
Allscripts Professional EHR
8.1
InterSystems TrakCare
10.0
Templates
Allscripts Professional EHR
8.0
InterSystems TrakCare
4.0
Patient portal
Allscripts Professional EHR
6.2
InterSystems TrakCare
5.0
Mobile/tablet support
Allscripts Professional EHR
7.7
InterSystems TrakCare
1.0
Fax integration
Allscripts Professional EHR
7.8
InterSystems TrakCare
2.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
InterSystems TrakCare
1.0
Workflow automation
Allscripts Professional EHR
8.0
InterSystems TrakCare
Speech recognition
Allscripts Professional EHR
7.0
InterSystems TrakCare
1.0
Customization
Allscripts Professional EHR
7.2
InterSystems TrakCare
1.0
E-prescribing
Allscripts Professional EHR
8.8
InterSystems TrakCare
3.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
InterSystems TrakCare
5.5
HIPAA compliance
Allscripts Professional EHR
9.6
InterSystems TrakCare
8.0
Role-based permission levels
Allscripts Professional EHR
9.6
InterSystems TrakCare
6.0
Data backups and redundancy
Allscripts Professional EHR
8.2
InterSystems TrakCare
7.0
Local mode / networking failsafe
Allscripts Professional EHR
8.2
InterSystems TrakCare
1.0

Workflow and Scale

Allscripts Professional EHR
8.7
InterSystems TrakCare
1.0
Task tracking
Allscripts Professional EHR
7.5
InterSystems TrakCare
Specialty-specific workflows
Allscripts Professional EHR
9.0
InterSystems TrakCare
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
InterSystems TrakCare
1.0

Pros

Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro | TrustRadius Reviewer

InterSystems TrakCare

  • Quickly get a front end working into patient indexes.
  • Integrates with InterSystems products.
  • Works with IE well.
Anonymous | TrustRadius Reviewer

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN | TrustRadius Reviewer

InterSystems TrakCare

  • Extensibility of features.
  • Custom JavaScript/HTML/CSS support is almost nonexistent.
  • Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
  • Transformations should handle everything instead of just non system default code.
Anonymous | TrustRadius Reviewer

Support Rating

Allscripts Professional EHR

No score
No answers yet
No answers on this topic

InterSystems TrakCare

InterSystems TrakCare 7.0
Based on 2 answers
InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell | TrustRadius Reviewer

InterSystems TrakCare

No answers on this topic

Return on Investment

Allscripts Professional EHR

No answers on this topic

InterSystems TrakCare

  • Quick results for a new company.
  • Costing exponentially more to maintain as we evolve the product.
Anonymous | TrustRadius Reviewer

Screenshots

InterSystems TrakCare

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

InterSystems TrakCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Allscripts Professional EHR
7.4
InterSystems TrakCare
1.0

Support Rating

Allscripts Professional EHR
InterSystems TrakCare
7.0

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