What users are saying about

Alma Suite

5 Ratings

SAP Jam

3 Ratings

Alma Suite

5 Ratings
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Score 4.8 out of 101

SAP Jam

3 Ratings
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Score 5.3 out of 101

Add comparison

Likelihood to Recommend

Alma Suite

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.
No photo available

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
No photo available

Feature Rating Comparison

Project Management

Alma Suite
6.7
SAP Jam
6.5
Task Management
Alma Suite
8.2
SAP Jam
Mobile Access
Alma Suite
6.4
SAP Jam
5.0
Search
Alma Suite
5.5
SAP Jam
8.0

Communication

Alma Suite
7.0
SAP Jam
8.0
Chat
Alma Suite
5.5
SAP Jam
9.0
Notifications
Alma Suite
8.2
SAP Jam
9.0
Discussions
Alma Suite
7.3
SAP Jam
10.0
Internal knowledgebase
Alma Suite
7.3
SAP Jam
6.0
Surveys
Alma Suite
SAP Jam
6.0

File Sharing & Management

Alma Suite
SAP Jam
8.3
Versioning
Alma Suite
SAP Jam
8.0
Video files
Alma Suite
SAP Jam
7.0
Audio files
Alma Suite
SAP Jam
7.0
Document collaboration
Alma Suite
SAP Jam
8.0
Access control
Alma Suite
SAP Jam
10.0
Advanced security features
Alma Suite
SAP Jam
10.0

Pros

  • Great for task administration.
  • Customer service is friendly, pragmatic and always available.
  • Organize freelance consultants by projects and tasks.
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  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
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Cons

  • Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.
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  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
SAP Jam4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability

No score
No answers yet
No answers on this topic
SAP Jam5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Support

No score
No answers yet
No answers on this topic
SAP Jam2.0
Based on 1 answer
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Alternatives Considered

Better features for project development follow up than Asana and Wrike (previous choices)
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We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
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Return on Investment

  • Positive: Internal Communication and Collaboration
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  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
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Pricing Details

Alma Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*
1.  users
Alma Suite Editions & Modules
Alma Suite
Edition
Alma Suite Enterprise
$51
Alma SuiteEnterprise
$51
Alma Suite Unlimited
Quote1
1. users
Additional Pricing Details
70% Discount for NGOs 50% for Benefit corporations, Educational Institutions & Health Care. 30% for Companies already working with a Consultant on Cultural Development or related issues.

SAP Jam

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
SAP Jam Editions & Modules
SAP Jam
Additional Pricing Details