Alma Suite vs. SAP Jam

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Incentivized

• Great for task administration.
• Customer service is friendly, pragmatic and always available.
• Organize freelance consultants by projects and tasks.

• Easy to setup.
• Template-based group creation.
• Permissions are either inherited or set at the group-level by group owners.

• Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.

• Multiple selection limitations
• Error proofing in wrong command
• Multiple time confirmation
• Multiple time checkbox

Incentivized

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

Better features for project development follow up than Asana and Wrike (previous choices)

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

• Positive: Internal Communication and Collaboration

• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

Incentivized