What users are saying about
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Top Rated
83 Ratings
24 Ratings
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Score 8.7 out of 100

Cisco Umbrella

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Top Rated
83 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Altaro VM Backup

While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Jarret Schwartz | TrustRadius Reviewer

Cisco Umbrella

Very easy to implement for guest users traffic management, not only from the content point of view but also on the security point of view. I would suggest to consider starting with the DNS protection layer first or consider Umbrella SIG solution if you have in mind to implement a complete DNS, HTTP and HTTPS traffic management solution.
Anonymous | TrustRadius Reviewer

Pros

Altaro VM Backup

  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cons

Altaro VM Backup

  • Single file restore is not included in the 2 VM free edition.
  • Can't restore a single SQL database, you have to restore the entire VM.
Stefano Sanna | TrustRadius Reviewer

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Likelihood to Renew

Altaro VM Backup

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 10.0
Based on 2 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Usability

Altaro VM Backup

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.1
Based on 3 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Support Rating

Altaro VM Backup

Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 8.3
Based on 41 answers
The initial incident submission is handled by a "bot" which does not always give an appropriate response, which then in turn requires an escalation to a live person which generally can answer the issue or resolve the problem. Response time for the 2nd level escalation takes much longer and can possibly leave your company more vulnerable in the short time window. There are instances were you need a quick response and there is no way to get a quick answer.
Anonymous | TrustRadius Reviewer

Implementation Rating

Altaro VM Backup

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.0
Based on 1 answer
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Alternatives Considered

Altaro VM Backup

Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Calin Popescu | TrustRadius Reviewer

Cisco Umbrella

We have briefly evaluated other providers, and there are some out there that do this, but we are satisfied with what we get from Umbrella. The customer support has been sufficient and we have been able to wrap our service offerings around the feature set and functionality of Umbrella.
Ian Hansen | TrustRadius Reviewer

Return on Investment

Altaro VM Backup

  • We have a reliable backup solution.
  • I always know if/when a job fails.
  • Any time I have had to restore a backup, it was a straight-forward process.
Jarret Schwartz | TrustRadius Reviewer

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Pricing Details

Altaro VM Backup

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Altaro VM Backup Editions & Modules

Edition
FreeFree
Subscription License - Standard Edition59.802
Subscription License - Unlimited Edition73.802
Subscription License - Unlimited Plus Edition89.202
Perpetual License - Standard Edition$5953
Perpetual License - Unlimited Edition$6953
Perpetual License - Unlimited Plus Edition$8753
  1. per VM/per year
  2. per host
Additional Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

Add comparison