What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 51 reviews and ratings
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 74 reviews and ratings
Likelihood to Recommend
Amazon SES
We use Amazon Simple Email Service to auto-respond to users that submit messages through a contact form. We are using Amazon Simple Email Service with our self hosted python application to send our marketing emails, get feedback for our services, and Hackathons.

Verified User
Employee in Engineering
Information Technology & Services Company, 1001-5000 employeesCampaign Monitor
Campaign Monitor is helpful for a company that wants to take the next step to using a higher level email marketing service. It helps get you into automation, dynamic content, and more advanced segmentation. It’s a good step up for teams coming from MailChimp.
It’s not appropriate for companies who are wanting to send out content marketing emails with the intent of them being shared on social media. The social sharing is non existent and embarrassing.
It’s not appropriate for companies who are wanting to send out content marketing emails with the intent of them being shared on social media. The social sharing is non existent and embarrassing.
Marketing Director
The Gottman InstituteMental Health Care, 11-50 employees
Feature Rating Comparison
Email & Online Marketing
Amazon SES
—
Campaign Monitor
8.4
WYSIWYG email editor
Amazon SES
—
Campaign Monitor
8.9
Dynamic content
Amazon SES
—
Campaign Monitor
6.9
Ability to test dynamic content
Amazon SES
—
Campaign Monitor
8.0
A/B testing
Amazon SES
—
Campaign Monitor
8.3
Email deliverability reporting
Amazon SES
—
Campaign Monitor
10.0
Reporting & Analytics
Amazon SES
—
Campaign Monitor
10.0
Standard reports
Amazon SES
—
Campaign Monitor
10.0
Pros
Amazon SES
- Amazon Simple Email Service is a much lower cost than most other solutions and truly makes cost a non-factor in most situations where we consider implementing it.
- The API is so well documented that implementing Amazon Simple Email Service in nearly any application or codebase is achievable with basic coding knowledge.

Verified User
Vice-President in Information Technology
Marketing & Advertising Company, 501-1000 employeesCampaign Monitor
- Campaign Monitor is great with its templates for emails and newsletters. They're well-designed and mobile optimized.
- Changing the templates or making your own is very intuitive and easy to do, even if you have no web design experience.
- The bank of emails and ways to segment them before sending is super helpful for us.
Executive Director
Youth Empowerment through Arts and HumanitiesNon-Profit Organization Management, 1-10 employees
Cons
Amazon SES
- Even if you do not want to spam, you cant send an email to the unverified users.
- Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
- When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Senior Solutions Architect
InfostretchInformation Technology and Services, 1001-5000 employees
Campaign Monitor
- The key field for matching accounts is email which is difficult for companies with multiple business units. One customer may use email across multiple business accounts. It should have a way to better match accounts for a unique record.
- The premier version at $149 is a bit expensive for what it offers. It should have some price layer between $29 and $149, perhaps with the engagement features for segments.
Marketing Automation Strategist
Glidewell DentalHealth, Wellness and Fitness, 1001-5000 employees
Usability
Amazon SES
No score
No answers yet
No answers on this topic
Campaign Monitor
Campaign Monitor 10.0
Based on 2 answers
The templates, while useful, are very locked down, This makes it very usable from a novice's standpoint, but also very inflexible from a designer's standpoint. Creating several version of the email campaign and using A/B testing was a powerful and easy-to-use feature, and the system also provides the option of automating the sending of emails once an A/B testing criteria is reached

Verified User
Employee in Social Media
Hospital & Health Care Company, 1001-5000 employeesSupport Rating
Amazon SES
Amazon SES 8.5
Based on 11 answers
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
Devops Engineer
Acklen AvenueComputer Software, 51-200 employees
Campaign Monitor
No score
No answers yet
No answers on this topic
Alternatives Considered
Amazon SES
We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.
Director
Efemosse SistemasInternet, 1-10 employees
Campaign Monitor
If you compare features, they are not too dissimilar really, but we found CM to be a better fit for our business. We have tried the others previously and whilst they work fine, CM was just better suited to other systems we already had in place which made our decision easy.
Director
KnightRiley Strategic MarketingMarketing & Advertising, 1-10 employees
Return on Investment
Amazon SES
- SES is still more cost effective than other email services like Mailgun.
- Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
- Not having to spend time worrying about SES reliability saves us frustration and money.
Owner
Innovah LLCInformation Technology & Services, 1-10 employees
Campaign Monitor
- Easy to send out marketing email which has the highest return on investment of any form of marketing we do.
- It's an easy recommendation to clients who are just getting started as part of a suite of tools we recommend that remove the barriers to being in touch with their clients and customers.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees
Screenshots
Pricing Details
Amazon SES
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon SES Editions & Modules
Edition
Sending Emails from an Application Hosted in Amazon EC2 | Free1 |
---|---|
Sending Emails from an Application Hosted in Amazon EC2 | $0.10 ($0.12)2 |
Sending Emails from Another Email Client or Software Package | $0.10 ($0.12)3 |
Receiving Email | Free4 |
Receiving Email | $0.105 |
- for first 62,000 emails
- for every 1,000 emails after 62,000 (for each GB of storage)
- for every 1,000 emails (for each GB of storage)
- for the first 1,000 emails
- for emails after the first 1,000
Additional Pricing Details
—Campaign Monitor
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Campaign Monitor Editions & Modules
Edition
Basic | $91 |
---|---|
Unlimited | $291 |
Premier | $1491 |
- per month