What users are saying about
29 Ratings
29 Ratings
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Score 8.4 out of 101
62 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Amazon SES

While most companies can get away with stock or lightly modified SaaS solutions, if email is absolutely core to your business, I'd recommend Amazon's Simple Email Service. It provides the lowest pricing outside of building up your own sender reputation, while providing the same flexibility and performance, especially if your application servers are already in AWS.
The drawback to all this power is that you need to dedicate engineering resources to building, modifying, and maintaining your email pipeline. If you can't justify those expenses, go with a SaaS product.
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Campaign Monitor

I don't have a large list, so this works well for me. However those with large lists might be put off by the way that the import feature works, or by the huge difference in the pricing structure. All in all, it is a really great product, and I plan on sticking with it.
No photo available

Feature Rating Comparison

Email & Online Marketing

Amazon SES
Campaign Monitor
8.6
Dynamic content
Amazon SES
Campaign Monitor
7.8
Ability to test dynamic content
Amazon SES
Campaign Monitor
8.0
A/B testing
Amazon SES
Campaign Monitor
8.6
Email deliverability
Amazon SES
Campaign Monitor
10.0

Reporting & Analytics

Amazon SES
Campaign Monitor
10.0
Standard reports
Amazon SES
Campaign Monitor
10.0

Pros

  • DKIM signing for all messages. This absolutely maximizes the probability of a message reaching a user's inbox, and not the spam folder.
  • API *and* SMTP access, making it possible to connect any system to SES. No matter what programming language or what server, there is always a library for sending e-mail messages that is compatible with SES.
  • SES makes it trivial to send thousands of e-mails from known mail servers. No longer do you have to worry about your server's IP address being blacklisted because it originated too many e-mails.
  • Incredible credential management for increased security. With IAM, you can create API keys (or SMTP credentials) for each individual piece of an infrastructure, making debugging very easy.
D. Marshall Lemcoe Jr. profile photo
  • The visual email builder is great for anyone that is not comfortable with code. It gives you great flexibility, the visual builder is easy to use and and learn.
  • Though this is a feature in most all email marketing platforms, but utilizing this to manage our email lists is a great tool and helps save a lot of time.
  • The feature that you can test your email through various platforms before you send is a great feature and offers some great insight.
  • The customer service is great, I have had some issues in the past but have always received quality assistance.
Chris Williams profile photo

Cons

  • Improve performance when accessed from outside AWS
  • Improve web interface capabilities
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  • Strong overall
  • Raisers edge integration
David Nero profile photo

Usability

No score
No answers yet
No answers on this topic
Campaign Monitor10.0
Based on 2 answers
Very simple yet still full featured.
Nick Wynkoop profile photo

Alternatives Considered

I'd recommend SendGrid and MailChimp to most smaller business that can't dedicate engineers solely to their email pipeline. The price/value ration is fair and the tools are fairly flexible for the intended use cases. It's often a good idea to start to start there and only pivot later when needed.
No photo available
Much more flexible and easy to use.
David Nero profile photo

Return on Investment

  • Email marketing has better ROI than social media marketing
  • At least 3x ROI
Luis Escoffié profile photo
  • Reached new customers
  • Opened up new sales channels
  • Re-Connect with long lost customers
Marios Prapopoulos profile photo

Pricing Details

Amazon SES

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Campaign Monitor

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details