Amazon WorkSpaces vs. Google Workspace

For our use case, we found Amazon WorkSpaces well suited to remote work and other "work from home" and "work on the road" situations where the end user did not need to consume HD media (notably 4K) and did not need to produce any multimedia (audio, video, etc), but rather needed to perform more typical tasks such as web-browsing our corporate intranet and internal online apps, accessing files and using them through office productivity suites (Office - both online and desktop, and LibreOffice are under testing), etc.

Incentivized

I find that google workspace covers all the bases that I would need my day to day work solution to offer. Workspace is perfect if you're someone working in sales who regularly sets up and hosts meetings. The meet solution is reliable, the transcription through Gemini is almost always perfect, and the recording function is easy to use. Calendar backs this up well by being simple and easy to use. Although having the ability to share your calendar link for people to book in meetings would elevate this further. You can also never go wrong with Gmail, it is reliable, has strong spam filters and rarely ever goes down. On the flip side, despite Docs, Slides and Sheets covering the basic functionalities that you would need to create a good base level of documents, it does lack some advanced functionalities that other providers offer. Especially in Sheets, I use sheets regularly for importing and exporting data for cold outreach, it works perfectly fine for this, but if you were looking to start creating dashboards etc using sheets as the base for this, it can start to get a bit tricky and limited.

Incentivized

• It gives us a virtual desktop machine which is completely configurable.
• We can launch and terminate those machines as per our requirements
• It eliminates software conflicts as we get clean system every time on launch

Incentivized

• Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
• I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
• Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.

Incentivized

• Restarting workspaces takes lot of time
• MFA can be done only via email. Text or dedicated app would be a great choice.

Incentivized

• I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
• Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
• Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.

Incentivized

There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.

Incentivized

For its Primary purpose in our organization, providing developers and testers a clean, isolated and configurable environments which saves hours. The usability is nearly perfect. Usability is only suffering when user is into more intensive task like any kind of graphic works. At that time user is not experiencing the smoothness like a local machine

Incentivized

On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.

Incentivized

AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.

Incentivized

I have not had to use much support for G Suite, but I imagine it would be a great service, as is everything else that Google provides. I've searched for questions through the help center, and that was easy to use and easy to find. I'm sure I would have no complaints.

Incentivized

nothing to say

WorkSpaces (VDI) is a much more robust solution that competitor offerings when considering scalability and security. Amazon WorkSpaces has a substantial free tier to explore if this is the right solution for your project without purchasing other solutions. Considering this, AWS is a great solution to explore Virtual Desktop experiences and workstations for any growing remote business.

Incentivized

Google got a good jumpstart on building out a more comprehensive and consolidated platform. Microsoft has been around such a long time that they still have some archaic tech debt in their platform. Dropbox feels like it decided to pursue the more comprehensive suite a little late, and only seems to appeal to smaller businesses instead of being able to scale as big. Google Workspace covers all of the bases well enough with good add-on or enhanced functionality that satisfies the needs of different businesses across the spectrum.

Incentivized

• Having a linux VM seems positive due to the security of the OS
• The Linux OS version sometimes is basic and requires extra apps to be installed

Incentivized

• Google Workspace costs us a little more, but our inboxes are safer for it.
• Our email deliverability has improved significantly. No more lost or bounced emails with our invoices attached. Workspace helps us get paid!
• Our support requests for undelivered email has disappeared.