Likelihood to Recommend Ambassador is really well suited for scenarios were you need to give power and freedom to your developers so they can take advantage of the self-service approach. One of the few scenarios I can not recommend using Ambassador is in the case you are planning to not using Kubernetes as it is a solution designed to work specifically on that platform
Read full review Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
Read full review Pros Simple syntax Easy to understand Easy to install Read full review We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat. Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work. We can create many channels and be more efficient, we enhance the internal productivity of each department. Read full review Cons Documentation is not updated Implementing external authentication doesn't always work as described in the documentation The Administration console is limited Read full review Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted) The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart Read full review Likelihood to Renew Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review Usability It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.
Read full review It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review Support Rating Overall the support has been great and quick to answer the requests I've submitted in the past. I was originally using the community/open source version and I can't say it was the best experience I had, it wasn't terrible but it wasn't great. I believe the biggest issue was that they refer to the documentation a lot but the documentation isn't updated regularly so I feel it's lagging behind the most recent versions.
Read full review We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review Implementation Rating This went as expected. No surprises or major hurdles.
Read full review Alternatives Considered They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.
Read full review Before Mattermost, we used Stride first, and then
Slack as our communication platform. Stride got discontinued so it is not comparable, but
Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on
Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using
Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
Read full review Return on Investment Reduced downtime by redirecting traffic between DC. Reduced engineering time, don't have to dedicate 1 person to manage it. Increased training costs in the short term. Read full review Very high performing data migration functions and easy to navigate. Creating analytics on multiple big data is a very simple and reliable report with multiple benefits. Collaboration is effective, and easy project documentation. Lead generation is excellent and easy on access control management. Read full review ScreenShots