Answerbase vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Answerbase
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,…
$49
per month
Notion
Score 8.8 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Pricing
AnswerbaseNotion
Editions & Modules
Basic
$49
per month
Professional
$149
per month
Business
$399
per month
Enterprise
Quote
per year
Personal Pro
$48
per year per user
Team
$96
per year per user
Enterprise
Custom
Offerings
Pricing Offerings
AnswerbaseNotion
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnswerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation.
More Pricing Information
Features
AnswerbaseNotion
Project Management
Comparison of Project Management features of Product A and Product B
Answerbase
-
Ratings
Notion
8.3
22 Ratings
6% above category average
Task Management00 Ratings9.220 Ratings
Gantt Charts00 Ratings9.213 Ratings
Scheduling00 Ratings7.614 Ratings
Workflow Automation00 Ratings6.612 Ratings
Mobile Access00 Ratings9.418 Ratings
Search00 Ratings7.721 Ratings
Visual planning tools00 Ratings8.716 Ratings
Communication
Comparison of Communication features of Product A and Product B
Answerbase
-
Ratings
Notion
8.6
20 Ratings
7% above category average
Chat00 Ratings7.87 Ratings
Notifications00 Ratings8.016 Ratings
Discussions00 Ratings7.911 Ratings
Surveys00 Ratings8.94 Ratings
Internal knowledgebase00 Ratings9.617 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.88 Ratings
Integrates with Outlook00 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Answerbase
-
Ratings
Notion
8.4
21 Ratings
3% above category average
Versioning00 Ratings9.112 Ratings
Video files00 Ratings7.515 Ratings
Audio files00 Ratings7.211 Ratings
Document collaboration00 Ratings8.321 Ratings
Access control00 Ratings8.418 Ratings
Advanced security features00 Ratings7.913 Ratings
Integrates with Google Drive00 Ratings9.213 Ratings
Device sync00 Ratings9.911 Ratings
Best Alternatives
AnswerbaseNotion
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Notion
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Score 8.8 out of 10
Stackby
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Score 9.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Tridion
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Score 9.0 out of 10
HCL Connections
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnswerbaseNotion
Likelihood to Recommend
10.0
(1 ratings)
9.2
(27 ratings)
User Testimonials
AnswerbaseNotion
Likelihood to Recommend
Lumin Creative
We implemented a Q&A board since we felt this would be the best way to create high quality content for our team when discussing the next sales strategy process. Really aids customers who have purchased a product from our company to navigate any problems they experience as they can seamlessly check the community question board Increases networking opportunities
Read full review
Notion Labs, Inc
Notion is good for a plethora of use cases. The templates that it offers give just a few established pages for common uses but these are some of my favorites:
  • Kanban board: we use it a lot in my company to manage tasks and meetings
  • Note taking: whether in a professional or academic environment, Notion is well suited to take notes of everything regardless.
  • Software documentation: the "code" component to insert code snippets is perfect for creating tutorials and documentation for software development.
  • Finance control: I use the "my finances" template to have a proper following of my monthly transactions, which allowed me to be more responsible with my money.
  • Inventory management: Since I own multiple peripherals and general equipment, being able to have a portable inventory of all of it that includes their original value, warranty length and current state has been perfect to know when clean, maintain or straight up replace everything.
Read full review
Pros
Lumin Creative
  • Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea
  • Browse existing community pages to see if your question has been answered
  • Allows you to share relevant documents with specific staff
  • Excellent customer service support team that are always on hand to help
Read full review
Notion Labs, Inc
  • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
  • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
  • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
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Cons
Lumin Creative
  • Onboarding checklist would be a great addition as setting up can be complicated
Read full review
Notion Labs, Inc
  • The increase in integrations with third parties will always promote the adoption of the platform in companies.
  • Personalization with logos and corporate colors sometimes makes the difference when selecting a tool in a corporation.
  • Having multiple functionalities for working in manufacturing companies and with devices developed by third parties encourages other companies to select Notion as their flagship tool to offer implementation packages under alliances that favor its use.
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Alternatives Considered
Lumin Creative
Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time.
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Notion Labs, Inc
Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
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Return on Investment
Lumin Creative
  • Increased collaboration in the workplace
  • Saved time on staff asking the same questions
  • Provides customers a 'live' community to liaise with
Read full review
Notion Labs, Inc
  • In just a short amount of time, the majority of my course draft has been transferred into an interactive online course, always live
  • Sufficient control over page structure gives a clean look, with sufficient means to add some personal touches
  • After a learning period, I could concentrate on the content rather than the tech
  • A huge motivational drive to learn more about no-code platforms (enthusiastic learner!)
Read full review
ScreenShots

Answerbase Screenshots

Screenshot of Each customer has access to an Admin Site where they can access the tools they need to effectively manage all of your content, users and access.Screenshot of The public interface comes with a standard template. Customers are encouraged to customize the look and feel, so that it is accomplishes their goals and accurately reflects their brand.Screenshot of Each admin and moderator has access to a “My Work” area where they can see their content assignments.Screenshot of Admins and moderators have advanced tools for moderation to control each piece of content from one area.Screenshot of Admins can have full control over customization to accomplish any look and feel they want.Screenshot of Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications.