34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
Top Rated
415 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Apigee Edge

Apigee has been great when managing the quota based access to the APIs. It is really good and suitable when considering proxying the in-house server endpoints access with the way it provides security with API Key validation and OAuth.
Srinivas Rao Cheeti | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Well suited / Poorly suited - really two sides of the same coin
  1. Company has management that will be willing to work in the system. Sometimes people are reluctant to learn something new.
  2. In house IT with developer skills. This is critical unless you either want to change your business to match Salesforce, or pay consultants a lot of money.
  3. Existing systems can be integrated, but you need that knowledge and access as well. Running Salesforce with connecting it will create a need for double data entry, If you have a locked down legacy system, you will have difficulty sharing data.
Joseph Lemos | TrustRadius Reviewer

Feature Rating Comparison

API Management

Apigee Edge
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
API access control
Apigee Edge
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Rate limits and usage policies
Apigee Edge
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
API usage data
Apigee Edge
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
API user onboarding
Apigee Edge
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
API versioning
Apigee Edge
4.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Usage billing and payments
Apigee Edge
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
API monitoring and logging
Apigee Edge
10.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Platform-as-a-Service

Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Ease of building user interfaces
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.5
Platform management overhead
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5
Workflow engine capability
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Platform access control
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Services-enabled integration
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Development environment creation
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Development environment replication
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Issue monitoring and notification
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Upgrades and platform fixes
Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2

Pros

Apigee Edge

  • Manage user access, we can allow specific access to users based on their need and even customize requests of services based on user requirements.
  • Allow branding, so that SFO can maintain its look and feel but still get the support and functionalities we need from Apigee.
  • Integrates well with other platforms we use.
Astha Karki | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Rhiannon Thompson | TrustRadius Reviewer

Cons

Apigee Edge

  • Only one user can be active in a proxy at a time
  • No version control
  • Prohibited from using JSON.stringify on Apigee objects (tokens)
  • Debugging is difficult
  • Unable to rename or delete policies without bumping revision
  • Why would anyone give a js policy one name, display name something else, and script a different name?
  • 'Trace' limited to only 20 transactions
  • UI allows users to add target servers, but users must utilize the api to turn on SSL.
  • I'm sure there's more, they just aren't coming to mind right now.
  • Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in.
Tim Gragg | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Likelihood to Renew

Apigee Edge

Apigee Edge 9.0
Based on 1 answer
I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.
Joshua Cariño | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Usability

Apigee Edge

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Apigee Edge

Apigee Edge 6.0
Based on 1 answer
Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.
Joshua Cariño | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.9
Based on 21 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

Apigee Edge

Somewhere in the middle. Based on its current offerings and subscription model
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Return on Investment

Apigee Edge

  • Unruly, difficult to maintain, unable to test, difficult to troubleshoot and debug. Every ticket that requires Apigee work increases stress and anxiety.
Tim Gragg | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • This has been a huge time waster for our team.
  • Load times are at least 3 times as long as they used to be.
  • Our workflows can not be as efficient as they used to be so we spend more time doing manual tasks.
  • More things have to be pushed through our ops team instead of being able to do them ourselves, which creates significant roadblocks.
Jacob LaBruzzo | TrustRadius Reviewer

Pricing Details

Apigee Edge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apigee Edge Editions & Modules

Additional Pricing Details

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud) Editions & Modules

Edition
Starter$25.001
Plus$100.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apigee Edge
10.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.8

Likelihood to Renew

Apigee Edge
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

Apigee Edge
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Support Rating

Apigee Edge
6.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

Add comparison