ApptioOne vs. Zoho One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ApptioOne
Score 8.7 out of 10
N/A
ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic questions about their technology investments and accelerate budgeting and forecasting processes.N/A
Zoho One
Score 8.2 out of 10
N/A
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
ApptioOneZoho One
Editions & Modules
No answers on this topic
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
Flexible User Pricing
$1080
per year Licenses for any no. of users
Offerings
Pricing Offerings
ApptioOneZoho One
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsMonth-to-month plans available.
More Pricing Information
Features
ApptioOneZoho One
Customization
Comparison of Customization features of Product A and Product B
ApptioOne
-
Ratings
Zoho One
6.8
1 Ratings
7% below category average
API for custom integration00 Ratings8.21 Ratings
Plug-ins00 Ratings5.51 Ratings
Security
Comparison of Security features of Product A and Product B
ApptioOne
-
Ratings
Zoho One
6.8
1 Ratings
18% below category average
Single sign-on capability00 Ratings5.51 Ratings
Role-based user permissions00 Ratings8.21 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ApptioOne
-
Ratings
Zoho One
8.2
1 Ratings
16% above category average
Dashboards00 Ratings8.21 Ratings
Standard reports00 Ratings8.21 Ratings
Custom reports00 Ratings8.21 Ratings
Best Alternatives
ApptioOneZoho One
Small Businesses

No answers on this topic

Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies

No answers on this topic

Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Enterprises

No answers on this topic

SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApptioOneZoho One
Likelihood to Recommend
8.7
(133 ratings)
5.7
(3 ratings)
Likelihood to Renew
9.1
(11 ratings)
-
(0 ratings)
Usability
8.1
(4 ratings)
7.3
(1 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
3.0
(2 ratings)
-
(0 ratings)
Support Rating
7.9
(127 ratings)
5.5
(1 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
ApptioOneZoho One
Likelihood to Recommend
Apptio, an IBM Company
I would say for larger companies that don't have any sort of automation of their reporting today, so it's all done in Excel or it's all done in Power BI reports that are fed off of Excel documents, especially technology expense, it can be really helpful. I would also say companies that are early in their cloud journey, it can be helpful to start early. So that's a few that would be helpful. Not helpful, I would say companies that already have a really good handle of their technology spend via any tools they might have. So it can get to a point where they have multiple different tools. Apptio is one and multiple different sources of truth, and if you bring in Apptio later, people won't trust Apptio. So really if you already have a bunch of tools stood up, it's harder to bring in another.
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Zoho
Advantages
  • The price-quality ratio is excellent, even though Odoo has become very competitive.
  • The time to implementation is also great, if not one of the best.
  • Excellent billing and service desk apps
It is not the best solution if you are looking into a collaboration-focused software suite.
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Pros
Apptio, an IBM Company
  • The ATUM model and its configuration provide a trusted taxonomy for costs
  • The participative planning and budgeting process enabled by the product increases transparency into forecasted cost and allows for understanding service options prior to costs being incurred.
  • The loading of data through APIs eases data refresh processes
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Zoho
  • CRM integrates nicely using our Zapier environment.
  • The Lead to Contact/Account Conversion is very intuitive.
  • Deals, Sales Orders, and Contract Zoho Sign work well together.
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Cons
Apptio, an IBM Company
  • The CCM module does not always calculate cloud RI usage correctly.
  • Would like better functionality to switch between cloud usage metrics and cost data. Discount rate on cloud recently increased, resulting in lower cost, but with higher utilization.
  • Continue investing in the CCM product, we like it, feels like we are being pushed to cloudability.
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Zoho
  • The integration is loose and needs to be more stable and a true integration
  • Development appears to take long periods of time to bring customer enhancements into the next release. I have seen numerous obvious business application needs to be brought to the attention that is still 2-3 years old without an update
  • Unified User Interface and back end functionality/configuration across applications
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Likelihood to Renew
Apptio, an IBM Company
It is hands down the most innovative SaaS on the market today. In my humble opinion it will be just as big or bigger than Salesforce, Workday and all of the greats. I would advise any big company to take advantage of Apptio and renew on an annual basis with their support team!
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Zoho
No answers on this topic
Usability
Apptio, an IBM Company
During the budget/forecast period this year I was very hands on in Apptio. This was really my first time. I did run into some hiccups of which have been reported to Support.
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Zoho
While the software is easy to use and pick up, the different user interfaces and limits across the application make it difficult and slow to implement additional applications quickly and seamlessly across the organization. If the User interface was more consistent we would be able to pick up and train on new apps more efficiently
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Reliability and Availability
Apptio, an IBM Company
Excellent, so far. SaaS-based...assuming effective data links and connectivity
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Zoho
No answers on this topic
Performance
Apptio, an IBM Company
Excellent, so far.
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Zoho
No answers on this topic
Support Rating
Apptio, an IBM Company
Both the support and the customer success teams have been very supportive and more than likely, if you call in for a support request, they do a really good job with calling you back and making sure that everything's taken care of.
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Zoho
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
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In-Person Training
Apptio, an IBM Company
Was awesome to have been taught by legendary Debbie Hagan for Cost Transparency in person. Her knowledge is extensive and she is an excellent trainer. Her years of experience really shined.
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Zoho
No answers on this topic
Online Training
Apptio, an IBM Company
The all talented training organization crosses all the T's and dots all the I's. I am constantly learning and often refer to training documentation for post training real life issues.
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Zoho
No answers on this topic
Implementation Rating
Apptio, an IBM Company
Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
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Zoho
No answers on this topic
Alternatives Considered
Apptio, an IBM Company
ApptioOne has far exceeded our expectations when compared to the research we did into other products and tools. The offerings were different in many ways, but Apptio was the only one who successfully put together a suite of tools that satisfied all of our particular needs. We found the other products to be strong in particular areas, versus Apptio satisfying numerous areas of strength.
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Zoho
5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user. Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.
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Return on Investment
Apptio, an IBM Company
  • It's delivered on a lot of those, especially the relationship between IT and financing that relationship's been a bit of a rollercoaster on that journey. We've come out the other end of it, and we're all friends now, which is a good thing. So they've accepted the Apptio output and are much more involved in providing the data and helping to use the tool, which is excellent. I think one of the downsides that are probably not talked about enough is the fact that, um, once you have trained and delivered a TMB skillset within your organization, they become very good at that. So if you've got any high-performing members in that team, they become extremely valuable elsewhere. And we've unfortunately suffered the case whereby one of our highest performers was immediately then poached and went off elsewhere for a much better opportunity. So we applaud that for them, but it's really hard to train other people. It's really hard to take them up to speed, and you have to sort of go through those picks and troughs every time. So that's just life, you know.
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Zoho
  • It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
  • Our users are frustrated with the complexity and lack of consistency in the admin portals.
  • CRM is the only tool that is ready for business at scale.
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ScreenShots