What users are saying about

Apptivo

4 Ratings

ProWorkflow

6 Ratings

Apptivo

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

ProWorkflow

6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

ProWorkflow

ProWorkflow is well suited for project management when you have multiple people collaborating on different aspects of the same project. Having an online application to contribute to and track hours is very convenient.
Ches Allen profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
ProWorkflow
Customer data management / contact management
Apptivo
8.7
ProWorkflow
Workflow management
Apptivo
6.8
ProWorkflow
Territory management
Apptivo
4.5
ProWorkflow
Opportunity management
Apptivo
4.5
ProWorkflow
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
ProWorkflow
Quote & order management
Apptivo
1.0
ProWorkflow
Interaction tracking
Apptivo
1.8
ProWorkflow
Channel / partner relationship management
Apptivo
4.5
ProWorkflow

Customer Service & Support

Apptivo
5.7
ProWorkflow
Case management
Apptivo
7.7
ProWorkflow
Help desk management
Apptivo
3.6
ProWorkflow

Marketing Automation

Apptivo
4.5
ProWorkflow
Lead management
Apptivo
4.5
ProWorkflow
Email marketing
Apptivo
4.5
ProWorkflow

CRM Project Management

Apptivo
7.3
ProWorkflow
Task management
Apptivo
8.7
ProWorkflow
Billing and invoicing management
Apptivo
4.5
ProWorkflow
Reporting
Apptivo
8.7
ProWorkflow

Customization

Apptivo
6.4
ProWorkflow
Custom fields
Apptivo
6.4
ProWorkflow
Custom objects
Apptivo
6.4
ProWorkflow

Security

Apptivo
9.8
ProWorkflow
Single sign-on capability
Apptivo
9.9
ProWorkflow
Role-based user permissions
Apptivo
9.7
ProWorkflow

Platform

Apptivo
9.7
ProWorkflow
Mobile access
Apptivo
9.7
ProWorkflow

Project Management

Apptivo
ProWorkflow
7.4
Task Management
Apptivo
ProWorkflow
9.0
Resource Management
Apptivo
ProWorkflow
7.0
Gantt Charts
Apptivo
ProWorkflow
7.0
Scheduling
Apptivo
ProWorkflow
8.0
Workflow Automation
Apptivo
ProWorkflow
8.0
Team Collaboration
Apptivo
ProWorkflow
9.0
Support for Agile Methodology
Apptivo
ProWorkflow
6.0
Support for Waterfall Methodology
Apptivo
ProWorkflow
7.0
Document Management
Apptivo
ProWorkflow
6.0
Email integration
Apptivo
ProWorkflow
6.0
Mobile Access
Apptivo
ProWorkflow
7.0
Timesheet Tracking
Apptivo
ProWorkflow
9.0
Change request and Case Management
Apptivo
ProWorkflow
8.0
Budget and Expense Management
Apptivo
ProWorkflow
7.0

Professional Services Automation

Apptivo
ProWorkflow
7.5
Quotes/estimates
Apptivo
ProWorkflow
7.0
Invoicing
Apptivo
ProWorkflow
8.0
Project & financial reporting
Apptivo
ProWorkflow
7.0
Integration with accounting software
Apptivo
ProWorkflow
8.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Makes it easy to find and organize projects.
  • Makes it easy to separate sub-tasks within projects.
Ches Allen profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • Wish it was faster to add time to a project that you are working on.
Ches Allen profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
I have not used another product like ProWorkflow.
Ches Allen profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • It has saved our project managers a lot of time.
  • Our clients have benefited from the extra organization and reliability of the platform.
Ches Allen profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

ProWorkflow

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
ProWorkflow Editions & Modules
ProWorkflow
Additional Pricing Details