What users are saying about
2 Ratings
47 Ratings
2 Ratings
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Score 6.5 out of 101
47 Ratings
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Score 8 out of 101

Likelihood to Recommend

Aptean CRM

This is a solid basic platform. It's not Salesforce but it IS integrated with IntuitiveERP and is included in the price. For the cost, you certainly can't get this type of functionality in other small CRM packages. If you have IntuitiveERP already and are looking to move towards a CRM package it's certainly a way to help you get your footing before deciding you need a larger scale package, but I don't know that you'd want to invest in Intuitive JUST for their CRM cycle.
Craig Cormier profile photo

LeadSquared

LeadSquared is well suited when it comes to a 100% inbox delivery rate and dashboard feature like click rate, open rate, bounce rate, etc. LeadSquared is less appropriate when we compare its price to similar products. Sometimes it is difficult for a small organization to afford this but on the other hand, I must say that it is worth to spend.
Asif Ismail profile photo

Feature Rating Comparison

Sales Force Automation

Aptean CRM
4.4
LeadSquared
Customer data management / contact management
Aptean CRM
7.0
LeadSquared
Workflow management
Aptean CRM
5.0
LeadSquared
Territory management
Aptean CRM
1.0
LeadSquared
Opportunity management
Aptean CRM
7.0
LeadSquared
Integration with email client (e.g., Outlook or Gmail)
Aptean CRM
6.0
LeadSquared
Contract management
Aptean CRM
1.0
LeadSquared
Quote & order management
Aptean CRM
6.0
LeadSquared
Interaction tracking
Aptean CRM
5.0
LeadSquared
Channel / partner relationship management
Aptean CRM
2.0
LeadSquared

Customer Service & Support

Aptean CRM
6.5
LeadSquared
Case management
Aptean CRM
7.0
LeadSquared
Call center management
Aptean CRM
6.0
LeadSquared

Marketing Automation

Aptean CRM
5.5
LeadSquared
Lead management
Aptean CRM
6.0
LeadSquared
Email marketing
Aptean CRM
5.0
LeadSquared

CRM Project Management

Aptean CRM
2.7
LeadSquared
Task management
Aptean CRM
4.0
LeadSquared
Billing and invoicing management
Aptean CRM
1.0
LeadSquared
Reporting
Aptean CRM
3.0
LeadSquared

CRM Reporting & Analytics

Aptean CRM
5.3
LeadSquared
Forecasting
Aptean CRM
4.0
LeadSquared
Pipeline visualization
Aptean CRM
4.0
LeadSquared
Customizable reports
Aptean CRM
8.0
LeadSquared

Customization

Aptean CRM
6.5
LeadSquared
Custom fields
Aptean CRM
10.0
LeadSquared
Custom objects
Aptean CRM
3.0
LeadSquared

Security

Aptean CRM
9.0
LeadSquared
Single sign-on capability
Aptean CRM
9.0
LeadSquared
Role-based user permissions
Aptean CRM
9.0
LeadSquared

Email & Online Marketing

Aptean CRM
LeadSquared
8.8
WYSIWYG email editor
Aptean CRM
LeadSquared
8.2
Dynamic content
Aptean CRM
LeadSquared
8.5
Ability to test dynamic content
Aptean CRM
LeadSquared
8.8
Landing pages
Aptean CRM
LeadSquared
8.3
A/B testing
Aptean CRM
LeadSquared
8.1
Mobile optimization
Aptean CRM
LeadSquared
9.1
Email deliverability
Aptean CRM
LeadSquared
9.3
List management
Aptean CRM
LeadSquared
9.3
Triggered drip sequences
Aptean CRM
LeadSquared
9.4

Lead Management

Aptean CRM
LeadSquared
8.4
Lead nurturing
Aptean CRM
LeadSquared
9.6
Lead scoring and grading
Aptean CRM
LeadSquared
9.6
Data quality management
Aptean CRM
LeadSquared
5.1
Automated sales alerts and tasks
Aptean CRM
LeadSquared
9.4

Campaign Management

Aptean CRM
LeadSquared
5.3
Calendaring
Aptean CRM
LeadSquared
2.1
Event/webinar marketing
Aptean CRM
LeadSquared
8.5

Social Media Marketing

Aptean CRM
LeadSquared
8.2
Social sharing and campaigns
Aptean CRM
LeadSquared
8.5
Social profile integration
Aptean CRM
LeadSquared
8.0

Reporting & Analytics

Aptean CRM
LeadSquared
7.9
Dashboards
Aptean CRM
LeadSquared
7.8
Standard reports
Aptean CRM
LeadSquared
8.0
Custom reports
Aptean CRM
LeadSquared
7.8

Platform & Infrastructure

Aptean CRM
LeadSquared
8.4
API
Aptean CRM
LeadSquared
8.4
Role-based workflow & approvals
Aptean CRM
LeadSquared
8.2
Customizability
Aptean CRM
LeadSquared
8.2
Integration with Salesforce.com
Aptean CRM
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
Aptean CRM
LeadSquared
8.7
Integration with SugarCRM
Aptean CRM
LeadSquared
8.6

Pros

Aptean CRM

  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
Craig Cormier profile photo

LeadSquared

  • Value Proposition - The features and service the product offers is great for the price point at which they operate.
  • Service is very customized and personal. Customer Success team is very thorough with their follow-ups and make sure they go the extra mile to get things done.
Sanju Mathew George profile photo

Cons

Aptean CRM

  • There is currently no web portal or mobile front for this CRM package
  • The simplicity sometimes can be a hindrance to deeper data dives.
  • The tracking of contacts if a bit complicated as far as database design goes, making cross-platform integration more difficult.
Craig Cormier profile photo

LeadSquared

  • Reports section can be improved.Currently, it does not allow schedule reports to management if they are not a user. Scheduling reports in multiple formats like CSV, EXl or PDF is not available.
  • Callers are not able to view their appointments for the day in a single view
  • Dashboard required has a lot of UI issues and needs an overhaul
  • User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.
Prasad Subramanian profile photo

Likelihood to Renew

Aptean CRM

No score
No answers yet
No answers on this topic

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar profile photo

Support

Aptean CRM

No score
No answers yet
No answers on this topic

LeadSquared

LeadSquared 9.1
Based on 2 answers
there are support guys like Musthafa sheriff who support pro actively support and see to it that the problem is solved.
Swapnil Vithaldas profile photo

Alternatives Considered

Aptean CRM

IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
Craig Cormier profile photo

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
No photo available

Return on Investment

Aptean CRM

  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
Craig Cormier profile photo

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi profile photo

Pricing Details

Aptean CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aptean CRM Editions & Modules

Additional Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Aptean CRM
6.0
LeadSquared
8.8

Likelihood to Renew

Aptean CRM
LeadSquared
8.8

Usability

Aptean CRM
LeadSquared
9.1

Support

Aptean CRM
LeadSquared
9.1

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