What users are saying about
6 Ratings

SAP Crystal

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423 Ratings
6 Ratings
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Score 9.6 out of 101

SAP Crystal

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423 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

arcplan

It is very suitable for complete corporate BI solutions. If you see BI as embedding information into your organization and business processes, and thus as more than just a few scattered dashboards and reports, arcplan is your platform. It's less suitable for ad-hoc reporting and data discovery. It can do it (everything is possible), but there is strong competition in this area.
Erik Jansma profile photo

SAP Crystal

I'm biased because I've used Crystal for so long and there's very little that I've needed to do that I haven't been able to do with it.I particularly like being able to write my own queries instead of having Crystal write them for me. With this feature, I've been able to do some very complex reports this way. I could have done most of these reports by linking tables together in Crystal and using Crystal's filter and suppression features, but putting the logic in the query means that Crystal is processing less data so the report is faster.Crystal is less suited for showing graphs, unless you just need very simple line or bar graphs. It's also not really suited to doing ad-hoc reporting for most users because it is more technical than some other reporting tools.
Dell Stinnett-Christy profile photo

Feature Rating Comparison

BI Standard Reporting

arcplan
7.6
SAP Crystal
8.0
Pixel Perfect reports
arcplan
6.4
SAP Crystal
8.0
Customizable dashboards
arcplan
8.0
SAP Crystal
7.7
Report Formatting Templates
arcplan
8.5
SAP Crystal
8.2

Ad-hoc Reporting

arcplan
7.4
SAP Crystal
7.8
Drill-down analysis
arcplan
5.8
SAP Crystal
7.7
Formatting capabilities
arcplan
6.3
SAP Crystal
8.5
Integration with R or other statistical packages
arcplan
9.0
SAP Crystal
7.0
Report sharing and collaboration
arcplan
8.5
SAP Crystal
7.9

Report Output and Scheduling

arcplan
8.9
SAP Crystal
8.2
Publish to Web
arcplan
7.8
SAP Crystal
8.1
Publish to PDF
arcplan
10.0
SAP Crystal
8.6
Report Versioning
arcplan
10.0
SAP Crystal
7.9
Report Delivery Scheduling
arcplan
7.8
SAP Crystal
8.2
Delivery to Remote Servers
arcplan
SAP Crystal
8.3

Data Discovery and Visualization

arcplan
7.1
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
arcplan
6.7
SAP Crystal
7.5
Location Analytics / Geographic Visualization
arcplan
6.7
SAP Crystal
7.3
Predictive Analytics
arcplan
7.7
SAP Crystal
7.7

Access Control and Security

arcplan
8.2
SAP Crystal
7.8
Multi-User Support (named login)
arcplan
9.0
SAP Crystal
7.9
Role-Based Security Model
arcplan
8.0
SAP Crystal
7.6
Multiple Access Permission Levels (Create, Read, Delete)
arcplan
7.5
SAP Crystal
7.8
Single Sign-On (SSO)
arcplan
SAP Crystal
7.8

Mobile Capabilities

arcplan
6.7
SAP Crystal
7.5
Responsive Design for Web Access
arcplan
8.5
SAP Crystal
7.7
Dedicated iOS Application
arcplan
5.0
SAP Crystal
7.5
Dedicated Android Application
arcplan
5.0
SAP Crystal
7.5
Dashboard / Report / Visualization Interactivity on Mobile
arcplan
8.3
SAP Crystal
7.5

Application Program Interfaces (APIs) / Embedding

arcplan
SAP Crystal
7.5
REST API
arcplan
SAP Crystal
7.5
Javascript API
arcplan
SAP Crystal
7.8
iFrames
arcplan
SAP Crystal
7.0
Java API
arcplan
SAP Crystal
8.0
Themeable User Interface (UI)
arcplan
SAP Crystal
7.3
Customizable Platform (Open Source)
arcplan
SAP Crystal
7.0

Pros

  • Endless functionality. With arcplan, you're not limited to a certain set of functions (like with most competitors), but you can think up and add functionality. This includes things like business process management modules, so that your BI really gets embedded into business processes.
  • One core, one skill-set needed, no coding. As an all-round arcplan developer, you can basically do everything. So, even when things get complex, there is no need for external scripts, macros, VBA code, etc. Even the most advanced corporate BI systems are built in arcplan with one skillset!
  • No end user training needed. With arcplan, it's easy to build applications that work purely intuitively. It's also possible to show/hide advanced options, depending on the type of users you define.
  • No data modelling required. Of course, if the business requires it, you can add semantic layers, but you are not forced to do it in all circumstances. I find this a huge advantage over other products, because most business data sources already are logically structured.
  • Multiple data sources can be connected and you're completely free in combining the data in these sources: create your own, or create modules to associate data 'on the fly', whatever you want. You want ETL? No problem. You want to avoid ETL? No problem either.
  • Write-back capabilities: this is critical if you want to really embed BI into your business processes. In BI, information should be actionable: arcplan allows the end user to really take that action.
  • Great developer interface, which makes it also possible for someone with limited technical skills (but high business acumen) to take part in developments.
  • Pricing and licensing. At first glance, arcplan seems not very cheap compared to competitors. However, the licensing model is logical, and there are no hidden costs. Compare that to 'free' products that become very costly as soon as you want to have an enterprise solution.
Erik Jansma profile photo
  • In addition to linking together tables and views from the database in order to get data into your report, Crystal allows you to write your own SQL queries using an "Command". This feature allows for the use of very complex queries to get data for your reports.
  • Crystal can connect to MANY different types of databases. It has native connections available for a number of them, including Oracle, and will connect to almost anything else using either ODBC or (less common) JDBC.
  • Subreports, when used correctly, are a powerful feature for bringing additional data into a report.
  • There are SDK's available to integrate reporting into either .NET or Java applications and websites.
Dell Stinnett-Christy profile photo

Cons

  • Positioning and marketing. Most BI vendors use a non-technical sales strategy and focus on shiny, sexy dashboards to sell the story. In order to position arcplan fairly and correctly, the technical and business advantages need to be part of a sales story. So, it is not really an easy product to sell to customers, if it has to compete with now-to-wow-five-minute products.
  • Learning/training for developers. It's easy to learn the basics of arcplan, because the interface is logical. But nothing prevents a beginning developer from creating a monstrous application, because there is no prescribed architecture. It really takes some experience to become a good arcplan architect. It's a disadvantage resulting from one of arcplan's biggest advantages.
  • Data connectors: arcplan standard comes with a connector of your choice. Additional connectors need to be purchased separately. Many other products come with a full range of connectors.
Erik Jansma profile photo
  • It would be nice if there was a way to search your .rpt files for a specific field or table using a normal search engine. There are secondary tools available for purchase but it would be nice if there were a way to do this without additional purchase.
  • When I first started using Crystal Reports the learning curve was steep. That being said I had never used a reporting tool before. I think if you are familiar with reporting tools the learning curve would not be as steep.
  • If you do happen to get an error message they are sometimes very cryptic and require internet searches to figure out what exactly is wrong.
Janet Fawcett profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SAP Crystal10.0
Based on 19 answers
We use what the vendor provides. My choice would be to switch to Cognos because the rest of the organization uses Cognos.
Greg Gurr profile photo

Usability

No score
No answers yet
No answers on this topic
SAP Crystal7.9
Based on 22 answers
If you're a technical user who understands databases, it's pretty easy to get up to speed with Crystal quickly. However, if you're an unsophisticated business user without database knowledge and skills, it's going to be very difficult to use.
Dell Stinnett-Christy profile photo

Support

No score
No answers yet
No answers on this topic
SAP Crystal5.8
Based on 15 answers
I've never interacted with it.
Alicia Barevich, bCRE, bCEE profile photo

Implementation

No score
No answers yet
No answers on this topic
SAP Crystal8.6
Based on 14 answers
It was a fairly easy implementation with the small bumps any project might endure. Overall it was an as-expected implementation.
Greg Goss profile photo

Alternatives Considered

acplan beats Qlik on basically everything, including price. It's technically far superior, provides far better security and unlike Qlik does not require coding when things get complex.arcplan beats Tableau and Yellowfin on capabilities. Tableau and Yellowfin are very good at what they do, but capabilities are limited, unless you call the programmers.arcplan beats SAP BO by being one product, instead of a suite with 10 components using 10 different skill sets. And, as a result, it beats SAP BO hands down on implementation costs and efforts
Erik Jansma profile photo
Comparing Crystal to another SAP offering, Business Objects is currently our ad-hoc and general reporting tool. I design the visualizations and meta-data layers that the general user population can consume without much of a learning curve. Business Objects is robust enough to satisfy most reporting needs. However, for the more complex reporting (subreports, very specific formatting requests, heavy formulae, etc), Crystal Reports is still the tool of choice in our organization.
Greg Goss profile photo

Return on Investment

No answers on this topic
  • Employee Empowerment - Now that our Crystal Reports are written and published, all of our team members have access to run the same reports across the company. Previously, there was only 1 point person in charge of running reports, which took a lot of time away from other job duties.
  • Increased Employee Efficiency - One of the Crystal Reports my company uses has allowed me to take a task that took 3 days to complete and cut the time down to 4 hours. There was a lot of manual data collection and calculations that were done, which has also led to less errors.
  • Accurate real-time data - Since Crystal Reports are very quick to run, we are able to give real time data to our customers rather than maintaining oudated databases in other systems such as Excel.
Shannon Odland profile photo

Pricing Details

arcplan

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
arcplan Editions & Modules
arcplan
Additional Pricing Details

arcplan More Information

SAP Crystal

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
SAP Crystal Editions & Modules
SAP Crystal
Edition
SAP Crystal Reports 2016 - Full version
$4951
SAP Crystal Server 2016 1 NUL
$8692
SAP Crystal Server 2016 5 CAL
$8,7443
SAP Crystal Reports Viewer 2016
$04
SAP Crystal Reports 2016 - Upgrade
$2954
1. per user
2. per named user
3. per 5 concurrent users
4. per user
Additional Pricing Details
* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal More Information