What users are saying about
21 Ratings
Top Rated
34 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101
Top Rated
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

Carbonite Server Backup

In our case it was a perfect fit for not just our server backup, but we can log into a main console and check on backups on PC's thru out the company
Robb Glietz profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.3
Carbonite Server Backup
7.0
Universal recovery
Arcserve Backup
8.4
Carbonite Server Backup
8.2
Live recovery
Arcserve Backup
8.6
Carbonite Server Backup
8.2
Recovery verification
Arcserve Backup
8.6
Carbonite Server Backup
8.2
Business application protection
Arcserve Backup
8.0
Carbonite Server Backup
7.7
Multiple backup destinations
Arcserve Backup
8.5
Carbonite Server Backup
5.8
Incremental backup identification
Arcserve Backup
8.1
Carbonite Server Backup
6.7
Backup to the cloud
Arcserve Backup
7.1
Carbonite Server Backup
6.2
Deduplication and file compression
Arcserve Backup
8.2
Carbonite Server Backup
7.3
Snapshots
Arcserve Backup
7.7
Carbonite Server Backup
4.5
Flexible deployment
Arcserve Backup
8.5
Carbonite Server Backup
Management dashboard
Arcserve Backup
8.2
Carbonite Server Backup
Platform support
Arcserve Backup
8.9
Carbonite Server Backup
Retention options
Arcserve Backup
8.0
Carbonite Server Backup
Encryption
Arcserve Backup
8.8
Carbonite Server Backup

Pros

  • Backup of Virtual and Physical Machines
  • Replication
  • Instant Virtual Machines
  • Copy to Tape
  • Automatic testing of Disaster Recovery environments
  • Virtual standby automatic restore of VM's and Physical machines
  • Backup using hardware snapshots
  • Backup of Exchange 365
No photo available
  • Carbonite's technical support is very helpful. We received great support in a couple incidents, including backup plan configuration.
  • Backup setting can be customized to meet business needs, i.e., specifying folders or type of files for backup.
  • Data restore procedure is easy. Accidently deleted a file in a local server and it was easily identified in the cloud and restored to the server.
Josh Yau, Ph.D. profile photo

Cons

  • Support line just send a link so I have to research by my own.
  • Requires you to buy a license for every agent add on.
  • VMWare compatibility.
Hiroki Nakazato profile photo
  • To me, Carbonite is only for server data backup. I was hoping for a cloud based database backend server or share folder, but I guess that's not what Carbonite is meant to be.
  • An administrator user should be able to manage files in their account at the Carbonite website.
Josh Yau, Ph.D. profile photo

Likelihood to Renew

Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
Hiroki Nakazato profile photo
Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable.
Josh Yau, Ph.D. profile photo

Return on Investment

  • Data recovery is very nice.
  • Licensing goes high if you add-on the other agents.
  • Overall ROI is fair.
Hiroki Nakazato profile photo
  • It did save our data in at least two incidents. The restore procedure was easy.
  • It helped pass several business audits.
Josh Yau, Ph.D. profile photo

Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite Server Backup

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.