What users are saying about
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

Carbonite Server Backup

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
7.9
Carbonite Server Backup
7.9
Universal recovery
Arcserve Backup
8.1
Carbonite Server Backup
8.3
Live recovery
Arcserve Backup
8.5
Carbonite Server Backup
8.2
Recovery verification
Arcserve Backup
8.5
Carbonite Server Backup
7.9
Business application protection
Arcserve Backup
7.2
Carbonite Server Backup
7.7
Multiple backup destinations
Arcserve Backup
8.1
Carbonite Server Backup
8.1
Incremental backup identification
Arcserve Backup
8.0
Carbonite Server Backup
8.1
Backup to the cloud
Arcserve Backup
6.2
Carbonite Server Backup
8.0
Deduplication and file compression
Arcserve Backup
7.6
Carbonite Server Backup
7.6
Snapshots
Arcserve Backup
7.1
Carbonite Server Backup
7.2
Flexible deployment
Arcserve Backup
8.1
Carbonite Server Backup
7.9
Management dashboard
Arcserve Backup
7.6
Carbonite Server Backup
7.5
Platform support
Arcserve Backup
9.0
Carbonite Server Backup
7.5
Retention options
Arcserve Backup
7.6
Carbonite Server Backup
7.7
Encryption
Arcserve Backup
8.5
Carbonite Server Backup
8.5

Pros

Arcserve Backup

  • A solid reliable backup solution with a proven track record.
  • Great functionality that allows monitoring and provides alerts.
  • A cost-effective solution, especially for smaller sites.
  • Restoration when needed, has always been able to give us the data required without failure.
  • Product support has always been excellent when needed.
No photo available

Carbonite Server Backup

  • Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
  • Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
  • Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
Timika Hite profile photo

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates profile photo

Carbonite Server Backup

  • It'd be nice if the customer portal and the Evault portal were integrated a little more smoothly.
  • An alert system when backups are not working, to email or even to Evault support would had been a nice feature. This was our fault for not monitoring more closely, but information was lost when our storage vault was moved and the IP address had to be updated. Backups were failing for about a month and only the portal logs were recording the failure.
Eric Romaine profile photo

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available

Carbonite Server Backup

Carbonite Server Backup 8.1
Based on 4 answers
The company will continue to use eVault because it serves all of the backup requirements the company and our customers have.
Christopher Smith profile photo

Alternatives Considered

Arcserve Backup

It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
Hiroki Nakazato profile photo

Carbonite Server Backup

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz profile photo

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo

Carbonite Server Backup

  • With the reliable backups, replication to our off site data center and replication of key, critical servers to the EVault cloud, we have been able to maintain a viable business presence in all working conditions and disasters.
  • The single area where we have had some issues that cause concern is the ability of the evault cloud restore team to fulfill it's contractual obligations to restore the machines replicated to the evault cloud in a manner that allows for connectivity to those machines in a timely manner. This issue has a definite affect on our ROI and our ability to be 'open for business' in a regional disaster.
Russ Kruse profile photo

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Server Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison