Armor vs. Palo Alto Networks Prisma Cloud

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Finding specific Cloud Vendor specific Cloud resource configuration, tags, network information and etc. is fairly easy to do. Cloud alert capabilities are pretty good and with proper knowledge top notch alerts can be created. Only downside I can think of is ease of use.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Vulnerability assessment using Twistlock
• Enhancing Security by scanning workload based on different Security standards and provide a compliance report
• CF template integration with CI/CD pipeline to identify any security issue before workload are deployed
• IAM/UEBA features additional to enchaining security posture
• Auto remediation
• Integration is simple and solution is supported on multiple cloud
• Customized dashboard/queries

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Real-time supports would be much appreciated. At the moment they have a third-party ticketing support tool, which can be replaced with real-time support, which can be provided to the user at the time of the issue.
• The user should be provided with all the learning material by the Palo Alto team at the time of license purchase. This would save a lot of users' time, which is taken up by research and finding the correct documents from the website.
• Themes can be introduced in the feature set, which would help the user customize the software as per their needs.

Incentivized

It is no doubts about their functionalities and top-notch security features. The Products do really well in their every feature and gives you complete visibility to your valuable Data at all. The Support for the Palo Alto Networks Prisma Cloud is also one of the plus point where you gain the confidence into the product.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Prisma Cloud stacks well with other similar Palo Alto products. UI is beautiful, has decent documentation and some trainings as in other platforms.

Incentivized

• Help reduce the cost by assisting what resources can be removed according to usage.
• Report the vulnerabilities.
• Time saved in investigating the issue.

Incentivized