What users are saying about
220 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 220 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 12 reviews and ratings
Attribute Ratings
- Articulate Storyline is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.5
Articulate Storyline
95%
116 Ratings
7.0
Blackbaud Award Management
70%
8 Ratings
Likelihood to Renew
6.0
Articulate Storyline
60%
21 Ratings
Blackbaud Award Management
N/A
0 Ratings
Usability
7.7
Articulate Storyline
77%
15 Ratings
Blackbaud Award Management
N/A
0 Ratings
Availability
8.6
Articulate Storyline
86%
8 Ratings
Blackbaud Award Management
N/A
0 Ratings
Performance
8.8
Articulate Storyline
88%
10 Ratings
Blackbaud Award Management
N/A
0 Ratings
Support Rating
9.1
Articulate Storyline
91%
30 Ratings
8.0
Blackbaud Award Management
80%
2 Ratings
Online Training
5.1
Articulate Storyline
51%
3 Ratings
Blackbaud Award Management
N/A
0 Ratings
Implementation Rating
10.0
Articulate Storyline
100%
18 Ratings
Blackbaud Award Management
N/A
0 Ratings
Product Scalability
9.1
Articulate Storyline
91%
4 Ratings
Blackbaud Award Management
N/A
0 Ratings
Likelihood to Recommend
Articulate Storyline
In an office where you're planning to do a large amount of module-based training, Articulate Storyline will prove useful. A consideration to make, however, is whether your team members focused on training design will have the capacity to learn the software enough to create interesting and effective training modules. The basic functions can be simple, but the more advanced capabilities of the software take considerable effort to master and employ to create the more visually appealing presentations/modules you see in much of the promotional materials. If you have a small training team (or even without anyone dedicated specifically to training and development), Storyline is not a wise choice as the cost and effort required to fully make use of the software would be far too much of a commitment to make it worthwhile.
Vice President, People & Operations
Peel Mutual InsuranceInsurance, 51-200 employees
Blackbaud Award Management
This system has all the intentions of being fantastic. It is a great system if you have scholarships that are blindly rated or scored, or if you have multiple users with a few scholarships each. However, as a college with hundreds of scholarships that have 200-300 qualified students for each one, it is difficult to have a blind process. Plus, if the university gave our college the ability to edit some things, they would have to give those permissions to every person with a login. Needless to say, the system is not quite equipped for multiple users within one university who all have different editing privileges. However, as cumbersome as it has been to learn and manipulate for our purposes, it has allowed us to award more funds than any year prior due to the ease of having all of the student data in one place.
Alumni Development Manager, College of Education
Florida State UniversityEducation Management, 1001-5000 employees
Pros
Articulate Storyline
- Storyline integrates with the Canvas LMS fairly seamlessly. There have been a few glitches, but for the most part, the interactions we have created will play directly in the Canvas LMS.
- Storyline is great for creating short drag and drop interactions for self-reviews or even graded assignments. Its many options for quizzes such as "answer reveal" or using tabs help the student get a different perspective on the content rather than just an "A, B, or C" answer.
- Storyline is great for tutorials or training sessions. There are many options to help guide the learner (or employee) through a process. it is not just linear, but you can branch the slides based on the answers. A great way to engage the learner or employee.
Senior Instructional Designer
TCS Education SystemHigher Education, 51-200 employees
Blackbaud Award Management
- All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
- The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
- AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
- Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.
Scholarship Manager
Tarrant County CollegeHigher Education, 1001-5000 employees
Cons
Articulate Storyline
- I wish that you could customize the UI ribbons to bring features you use frequently to the front and to hide options you rarely use.
- It would be great if there was a way for non-technical collaborators (SMEs, management, etc) to be able to open a *.story file directly and provide comments. You currently have to publish the course, load it to the LMS, update the LMS, and then hope that users can find it in the LMS. A Storyline Viewer/Previewer standalone application would be awesome.
- The price is too high for freelancers to purchase and use. I no longer contract and work exclusively for the firm, but even with our resources, the high price limits the number of licenses available to use.
Instructional Designer
Edward JonesFinancial Services, 10,001+ employees
Blackbaud Award Management
- Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
- Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.
Scholarship Coordinator
Greater Kansas City Community FoundationPhilanthropy, 51-200 employees
Pricing Details
Articulate Storyline
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per one user/per year
Articulate Storyline Editions & Modules
Edition
Companies - Teams Plan | $1,2991 |
---|---|
Freelancers - Personal Plan | $992 |
Freelancers - Teams Plan | $1,2993 |
Academic - Personal Plan | $4994 |
Academic - Teams Plan | $6495 |
- per user/per year
- per one user/per year
- per user/per year/for teams of one or more
- per one user/per year
- per user/per year/for teams of one or more
Additional Pricing Details
—Blackbaud Award Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Blackbaud Award Management Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Articulate Storyline
Articulate Storyline 6.0
Based on 21 answers
We are moving away from the standalone eCourse model, so depending upon when that shift happens, we might choose not to renew since we won't be supporting eCourses built in Articulate Storyline anymore. As long as we are still selling and supporting those eCourses, we will continue to renew the licenses we have.
Digital Content Manager
Center for Creative LeadershipE-Learning, 501-1000 employees
Blackbaud Award Management
No score
No answers yet
No answers on this topic
Usability
Articulate Storyline
Articulate Storyline 7.7
Based on 15 answers
The basics are easy to learn but you won't get really robust activities from using just the basics. However, if you can invest the time in learning how to use all of Storyline's features, you'll have tremendous learning development power at your fingertips. I do have to say, though, that there is a beautiful logic to how everything in Storyline works. Once you learn a few of the advanced features, you can learn them all because there's a similar underlying logic. The interface is also very appealing and friendly.
Elearning & Digital Initiatives Specialist
University of AlbertaHigher Education, 10,001+ employees
Blackbaud Award Management
No score
No answers yet
No answers on this topic
Reliability and Availability
Articulate Storyline
Articulate Storyline 8.6
Based on 8 answers
Installed software so alway available
Web Developer
CapitaOutsourcing/Offshoring, 10,001+ employees
Blackbaud Award Management
No score
No answers yet
No answers on this topic
Support Rating
Articulate Storyline
Articulate Storyline 9.1
Based on 30 answers
They are support-superstars and the software they use for support is excellent too (I don't know what it is). The model they use for support should be followed by all companies. It is a conversation/discussion forum model that shows everyone's questions in a knowledge base capacity so you can get the help you need in a speedy way.
Content Developer
BirkmanHuman Resources, 11-50 employees
Blackbaud Award Management
Blackbaud Award Management 8.0
Based on 2 answers
I lean on our centralized Foundation for support related to Blackbaud Award Management. However, any time I've had a question they couldn't answer, they were able to get the support quickly and efficiently. I give an 8, versus a 9 or 10, because our centralized office has had some requests in for changes to the system that have not been made. Some parts of the system are not working for our purposes, and we've asked for some changes that should be doable. However, the time it takes to get universal changes made is quite long
Alumni Development Manager, College of Education
Florida State UniversityEducation Management, 1001-5000 employees
Online Training
Articulate Storyline
Articulate Storyline 5.1
Based on 3 answers
I love the fact that both a demonstration AND text version of the tutorials are available. Our firewall was blocking the demos until I requested my company allow them! Having the text version available still enabled me to learn from the tutorials. They are very well done and informative, and there is a tutorial for just about anything you need to learn to do with Storyline. I have always been more than satisfied with the support and training available to us for all Articulate products and I love the community!
eLearning Designer
Ferguson EnterprisesRetail, 5001-10,000 employees
Blackbaud Award Management
No score
No answers yet
No answers on this topic
Implementation Rating
Articulate Storyline
Articulate Storyline 10.0
Based on 18 answers
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
Learning Designer & Developer
2-1-1 San DiegoNon-Profit Organization Management, 51-200 employees
Blackbaud Award Management
No score
No answers yet
No answers on this topic
Alternatives Considered
Articulate Storyline
Articulate Storyline is the only authoring tool we have used with our LMS to date. We are seeing different platforms now, as opposed to LMS platforms. And, many of those have their own content. However, we will always need to create/author our own because of the nature of what we do and how we do it. I'm a big fan!

Verified User
Administrator in Corporate
Hospital & Health Care Company, 201-500 employeesBlackbaud Award Management
Easy to identify eligible applicants, great features, ongoing enhancements, and fantastic customer service. Overall, learning to run the system and think like the system has been a hurdle, it's not always user-friendly on the admin side. The more I learn the more it works for me. The software allows for an easy student user experience.
ESG Case Manager
Volunteers of AmericaFinancial Services, 11-50 employees
Scalability
Articulate Storyline
Articulate Storyline 9.1
Based on 4 answers
It is easy to train new users and manage content. Being able to import older projects and PPT files makes it very easy to use for a lot of "moonlighters" in our department.
eLearning Designer
Ferguson EnterprisesRetail, 5001-10,000 employees
Blackbaud Award Management
No score
No answers yet
No answers on this topic
Return on Investment
Articulate Storyline
- Allows for on-demand training that is accessible to anyone in the organization instantaneously.
- Heavily reduces travel expenses by eliminating the need for in-person training classes.
- Gives my department creative liberties in designing content that can be customized to each and every subject/business group in the organization. No two courses are ever the same.

Verified User
Professional in Human Resources
Human Resources Company, 10,001+ employeesBlackbaud Award Management
- It has provided a positive ROI in our scholarship management, without having to outsource this function in our department.
- The help we get from the support team is phenomenal that yearly set up can be done with a few days.
- For what we get done with it, it is a good investment.
Assistant Director of Financial Aid
UC Hastings College of the LawHigher Education, 201-500 employees