Likelihood to Recommend Arts People is one of the best business decisions our theatre has ever made. It relieves staff of some of the tedious, time-consuming tasks while increasing the ease of selling tickets and subscriptions. That's our goal--to sell tickets easily, in a user-friendly manner at a reasonable cost. That's what Arts People allows us to do. It works for tiny venues (to greet each guest personally) as well as huge venues (ticket scanning solution). It is less appropriate for a one-time event. An Arts People user should have an ongoing series of events to take advantage of all the features (it even has a membership feature) and the time for training.
Read full review The reasons to use Poll Everywhere: 1. Get rid of those clickers! They eat batteries, need constant maintenance, and ofter walk off at a monetary loss. 2. The pricing model is really easy to manage, the campus/company license will pay for itself even if you only have 5-10 active users. 3. Stop fighting mobile devices in your classroom and start leveraging them. Students can't mess around on social media, texting etc if they are in the PE app. Then situations where Poll Everywhere wouldn't work as well: 1. Not great for multiple part, asynchronous polling, or data collection 2. Areas where there is a limited or absent internet connection. 3. Situations where an audience would lack basic technology such as a cell phone or laptop.
Read full review Pros Their customer service is unsurpassed. Sometimes several folks will be working on different aspects of a complicated request, to address all the details. Once things are exactly the way I want it, as in season subscription package sales, a representative checks in to make sure we're satisfied. Only then is the ticket closed. They have a very comprehensive, full featured ticketing system for all types of events and venues. Their dynamic door list is our favorite feature--no static printed door lists for us. That helps us greet each patron with up-to-date information and check them off the list. While my box officers are doing that, I can be at a remote location and see in real time who has arrived. We can make collaborative decisions about, for instance, holding the curtain for a critics arrival or adding a chair for an unexpected guest of a ticket-holder. We can keep a couple of tickets on hold for box officer discretion to address those unforeseen ticket window requests. Great flexibility which allows us to be efficient while giving good customer service to our patrons. Even though the system is full-featured, it is not beyond the skills of those who considers themselves non-technical. Two sessions of training will get a box officer up-and-running. Because there are different levels of access, we don't have to worry about someone changing essential programming while they are checking in patrons. They made their ticket landing page look like our website, so people don't even realize that they have been taken somewhere else. Plus, the patron can easily navigate back to our actual site, seamlessly. Read full review It's deceptively simple to use. Showing how to use the features, create & modify questions, and viewing polling data, is much easier than it first seems. There are a surprising amount of alternate ways to poll users and present questions in more ways than just "Question and 2-4 possible answers." It's pretty easy to customize. It's very, very, very easy to use as an attendee. There's not anything complex or invasive in order to sign in and vote in polls. Read full review Cons Anything I've asked for, I've gotten so I don't see any need for improvement at the moment. Read full review SSO integration could be a little smoother LMS grade integration requires many steps, sometimes frustrates faculty New quiz/gaming feature is still not as good as Kahoot - some technical issues in presentations Read full review Alternatives Considered Eventbrite is better for single, one-time events but isn't as full-featured as Arts People.Brown Paper Tickets is clunky to use and harder to change globally when an event changes or adds shows.Vendini --never used it because when I researched 10 different ticketing companies, they were the least helpful. They didn't listen to our needs, and instead told us what we should have. They were much more expensive than Arts People as well.Constant Contact is truly great as a marketing tool. But their events feature was awkward and the payment method was Paypal. However, since it's integrated with Arts People, we can use Arts People for sales and Constant Contact for marketing.Read full review Other than
Google Forms (which I utilize heavily, but for different reasons and during different areas) I find Poll Everywhere to be the best at what it offers and does. Options to lock questions, hide or show responses, varying questions/response types, and the ability to let users respond via text message on their phone or through the website/app increase the functionality of the program. The is also the ability to be creative and change poll/question backgrounds, colors and layouts as well as attach/embed images.
Read full review Return on Investment Positive - Our online vs phone call or in-person sales have increased steadily over the past 4 years since using Arts People. Less labor for us, more sales. Positive - People are buying their tickets earlier than they used to - to reserve a coveted seat in a possible sold-out performance. That makes planning our marketing easier--whether to offer HotTix or special coded offers for shows that have fewer sales. Negative - Some older folks still have problems with redeeming their subscription tickets for individual tickets without our personal assistance. We've been trying to pinpoint what that is--and Arts People helped us make a few adjustments. Sometimes people don't like to log in. That's one of the challenges of an integrated system. If the patron's profile changes in a way that impacts their subscription links, we need to step in. However, the overall time it has saved us in managing subscriptions is immeasurable. Read full review So far, the ROI is high because we utilize it frequently as an innovative way to engage students. Read full review ScreenShots