4 Ratings
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Score 8.9 out of 101
17 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

ManageEngine AssetExplorer

This tool is ideal for use when you have a medium or large amount of assets and you need to have control of them. You can even create a form for those assets so non-IT staff can access it. As an analyst, this tool helps a lot with the inventory task. I think that you will always need a tool like this in your company.
Jorge Flores profile photo

Symantec Asset Management Suite

If your organization has more than 50 computers and you have a dedicated IT Staff to manage the software then Symantec Asset Management Suite would be a great fit for your organization. The IT Staff can customize and configure the software and console to fit your organization's direct needs. It will speed up software installations and help to keep your computers running smoothly by applying patches and other necessary software updates in a timely manner. It will also help you manage your asset inventory so you know exactly where each computer is located, its IP address, and the users logging into the machine. If your organization is small and only has around 20 computer users then I would not recommend investing in the Symantec Asset Management Suite. Managing 20 computers is a task that is pretty easy to manage even if you do not have a dedicated IT Staff within your organization.
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Feature Rating Comparison

IT Asset Management

ManageEngine AssetExplorer
8.5
Symantec Asset Management Suite
9.9
Software and hardware inventory tracking
ManageEngine AssetExplorer
9.2
Symantec Asset Management Suite
10.0
License management
ManageEngine AssetExplorer
7.7
Symantec Asset Management Suite
10.0
Asset lifecycle monitoring
ManageEngine AssetExplorer
9.2
Symantec Asset Management Suite
10.0
Contract management
ManageEngine AssetExplorer
8.1
Symantec Asset Management Suite
9.5
Asset relationship management
ManageEngine AssetExplorer
8.1
Symantec Asset Management Suite
10.0

Pros

  • Track your equipment by model, name, assigned user, serial number, service tag, etc.
  • Report generator in order to have all of the information you need, it can be globally or specify by criteria.
  • It allows us keep two or more sites to identify the location of the IT Assets
  • Get all the software information that is installed on the clients, that allows you to manage the licenses and versions.
Jorge Flores profile photo
  • I have not found a better patch management solution to date.
  • The ability to manage out-of-band clients via Cloud Enabled Management is huge.
  • Technical support has always been top notch.
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Cons

  • You can fill the database and link it.
  • You can also add assets that aren't connected with the offline script, I would prefer to get a .exe but this import XML works well.
  • All is handled via the web, I would prefer a GUI standalone client.
Jorge Flores profile photo
  • Technical documentation may be lacking at times but support will usually make up for it.
  • Training and certification is very limited.
  • Sometimes a tough sell after a rocky reputation in the past.
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Alternatives Considered

I haven't used anything before ManageEngineAssetExplorer.
Jorge Flores profile photo
TeamViewer does not have the ability to perform all the functions that Symantec Asset Management Suite can perform. TeamViewer is a good product, but I would only suggest that smaller organizations utilize it until they expand on their features a little more. The only negative thing I can say in regards to getting the Symantec Asset Management Suite over TeamViewer is that it's way more expensive than TeamViewer, but you'll get way more product for your money. So if a large organization chooses to invest in the Symantec Asset Manage Suite they'll spend more money, but the value they will receive in return from using the software will definitely boost productivity. When productivity goes up, an organization's ROI also goes up and that's the type of results you want to see when you invest in products for your organization.
Roberta Jones profile photo

Return on Investment

  • This tool reduces much of the human hours used to go get detailed information, so it has paid itself.
  • Limits the number of assets but you can extend it.
  • This software avoids equipment losses since they are assigned to users and it is controlled.
  • You can calculate depreciation and avoid the wrong investment.
Jorge Flores profile photo
  • Negative - Requires staff training.
  • Positive - Has easy access to Asset Management
  • Apple products work with the Asset Management package.
Greg Ragozzino profile photo

Pricing Details

ManageEngine AssetExplorer

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Symantec Asset Management Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details