What users are saying about
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35 Ratings
13 Ratings
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Score 2.7 out of 100

Zoho Meeting

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35 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

AT&T Office@Hand

If I could rate AT&T Office at Hand less than zero I would. Billing is a mystery. Forget about trying to manage your account through an online login. It took me WEEKS to even get one setup, and that required assistance from my original sales rep (whom we've never met.) Since we've been using this service, I get 2 emails a week from other AT&T sales reps trying to sell me the same service I've already bought. As an administrator and a user of the services we get from AT&T, I have to keep up with FOUR logins: My user login for my softphone My admin login to manage other softphone users My login to pay for our internet service to our office location My login to see invoices and manage the billing for Office at Hand -- THIS LOGIN HAS NEVER WORKED ONE SINGLE TIME When I've tried to call the number listed on my paper bill, I get routed to non-English speakers who have hung up on me 3 times. It would be convenient if I could set up automatic billing for Office At Hand online, but since the login never works, that's impossible. Also, now I don't trust anything about the system to give them my credit card or a bank routing number. My next bill is due in less than 10 days, and I still don't have the paper bill in my hand to reference the (always changing) amount so I can mail the check-in time. STAY AWAY. THIS SERVICE IS EXTREMELY DIFFICULT TO MANAGE. Sign up for Office At Hand if you want to waste HOURS doing simple tasks....like trying to pay your bill.
Janet Mobley | TrustRadius Reviewer

Zoho Meeting

Anyone who needs assistance with a work-related issue can take advantage of this service. Because of this, the entire company benefits from increased effectiveness, openness, and output in all areas. Sharing a computer's screen has been an enormous help. Stability issues increase when a major meeting occurs. Make sure you buy the paid version because you won't find a good free version.
Afia Tamanna | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
6.0
Zoho Meeting
8.2
High quality audio
AT&T Office@Hand
6.0
Zoho Meeting
8.4
Low bandwidth requirements
AT&T Office@Hand
Zoho Meeting
7.6
Mobile support
AT&T Office@Hand
Zoho Meeting
8.6

Screen Sharing

AT&T Office@Hand
Zoho Meeting
8.8
Desktop sharing
AT&T Office@Hand
Zoho Meeting
8.8

Online Meetings / Events

AT&T Office@Hand
Zoho Meeting
8.7
Calendar integration
AT&T Office@Hand
Zoho Meeting
8.5
Meeting initiation
AT&T Office@Hand
Zoho Meeting
8.9
Record meetings / events
AT&T Office@Hand
Zoho Meeting
8.7

Online Events Collaboration

AT&T Office@Hand
Zoho Meeting
8.6
Live chat
AT&T Office@Hand
Zoho Meeting
8.6
Audience polling
AT&T Office@Hand
Zoho Meeting
8.7
Q&A
AT&T Office@Hand
Zoho Meeting
8.7

Online Events Security

AT&T Office@Hand
Zoho Meeting
8.8
User authentication
AT&T Office@Hand
Zoho Meeting
8.8
Participant roles & permissions
AT&T Office@Hand
Zoho Meeting
8.8
Confidential attendee list
AT&T Office@Hand
Zoho Meeting
9.0

Pros

AT&T Office@Hand

  • [I think] they do nothing well.
  • They do not respond timely, and they fix very few issues.
  • I had to go out and hire an IT person just so he could do their job for them.
  • They could not even port our numbers correctly.
  • They lost two of my numbers.
  • I have lost thousands of dollars in business because of them.
mark strunk | TrustRadius Reviewer

Zoho Meeting

  • Embed meeting link feature- The feature is unique to Zoho Meeting and helps attach meeting link to website, thus anyone accessing [the] website can join the meeting with just one click of a button.
  • Surveys and questions are prepared pretty seamlessly in Zoho Meeting as compared to other video conferencing applications.
  • As mentioned earlier, webinar analytics i.e. the way all the questions and surveys data is presented in .csv file is very easy to understand and helps the team lead a lot in understanding and getting to know the team better.
sameer chhabra | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • Customer service is NON EXISTENT
  • Setup was PAINFUL
  • Online account access is horrible, and most of the time doesn't work
  • As an admin of the system, I require 4 different logins to manage it
  • We've been on the system for 5 months, and I have NEVER been able to pay my bill online
  • Online account management just doesn't exists
Janet Mobley | TrustRadius Reviewer

Zoho Meeting

  • Their free version is limited only for 3 meeting participants with 10 webinar attendees
  • They're lacking proper HD video support for meetings and webinars
  • They're also missing whiteboard option and interactive screen sharing option is also falls behind the competition
Damindu Weerasooriya | TrustRadius Reviewer

Usability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Zoho Meeting

Zoho Meeting 8.5
Based on 10 answers
Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.
Nafisha Labiba | TrustRadius Reviewer

Support Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Zoho Meeting

Zoho Meeting 8.7
Based on 10 answers
Zoho Meeting is fantastic in terms of proper after sale service as well as delivering the expectations of the clients. We, as a business, successfully achieved the engaging organisation status through this platform. Our employees are also happy with the supports from Zoho. We appreciate the efforts of Zoho and recommend to others.
Hasan Md Ripon | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

Zoho Meeting

I have used Skype for business as well and I think Skype is far better than Zoho Meeting. The problem with Skype is it requires very high bandwidth to use as compared to Zoho Meeting.
Mohammad Equbal | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • I wish I had never switched from my local VOIP phone provider
  • Office at Hand is a mistake I wish I'd never made
Janet Mobley | TrustRadius Reviewer

Zoho Meeting

  • Great tool for online sessions, and has been handy when other tools did not work.
  • Has helped us increase the number of mentorship sessions, speaker sessions.
  • Has also helped us in business meets.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

AT&T Office@Hand Editions & Modules

Additional Pricing Details

Zoho Meeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 per host per month

Zoho Meeting Editions & Modules

Edition
Webinar -25$191
MEETING - 25$62
MEETING - 10$32
MEETING - 50$92
MEETING-100$122
Webinar - 50$293
Webinar - 100$393
Webinar - 250$793
Webinar - 500$1253
Webinar - 1000$2003
  1. per Organizer per month
  2. per host per month
  3. per Organizer per month
Additional Pricing Details
You can also get the toll-free add-on at $20/month and additional storage space for 200 sessions recording at $20/month for your organization.

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
1.0
Zoho Meeting
8.5

Usability

AT&T Office@Hand
Zoho Meeting
8.5

Support Rating

AT&T Office@Hand
Zoho Meeting
8.7

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