AT&T Office@Hand vs Zoho Meeting

What users are saying about

Score 2.7 out of 10

Based on 13 reviews and ratings

Score 8.9 out of 10

Based on 35 reviews and ratings

Likelihood to Recommend

If I could rate AT&T Office at Hand less than zero I would. Billing is a mystery. Forget about trying to manage your account through an online login. It took me WEEKS to even get one setup, and that required assistance from my original sales rep (whom we've never met.) Since we've been using this service, I get 2 emails a week from other AT&T sales reps trying to sell me the same service I've already bought. As an administrator and a user of the services we get from AT&T, I have to keep up with FOUR logins: My user login for my softphone My admin login to manage other softphone users My login to pay for our internet service to our office location My login to see invoices and manage the billing for Office at Hand -- THIS LOGIN HAS NEVER WORKED ONE SINGLE TIME When I've tried to call the number listed on my paper bill, I get routed to non-English speakers who have hung up on me 3 times. It would be convenient if I could set up automatic billing for Office At Hand online, but since the login never works, that's impossible. Also, now I don't trust anything about the system to give them my credit card or a bank routing number. My next bill is due in less than 10 days, and I still don't have the paper bill in my hand to reference the (always changing) amount so I can mail the check-in time. STAY AWAY. THIS SERVICE IS EXTREMELY DIFFICULT TO MANAGE. Sign up for Office At Hand if you want to waste HOURS doing simple tasks....like trying to pay your bill.

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Janet Mobley

owner / president

FatCat Strategies, LLCMarketing & Advertising, 1-10 employees

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Anyone who needs assistance with a work-related issue can take advantage of this service. Because of this, the entire company benefits from increased effectiveness, openness, and output in all areas. Sharing a computer's screen has been an enormous help. Stability issues increase when a major meeting occurs. Make sure you buy the paid version because you won't find a good free version.

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Afia Tamanna

Information Technology Business Consultant

Alfa NET+Information Technology & Services, 11-50 employees

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Feature Rating Comparison

AT&T Office@Hand

Zoho Meeting

High quality audio

Low bandwidth requirements

Mobile support

AT&T Office@Hand

Zoho Meeting

Desktop sharing

AT&T Office@Hand

Zoho Meeting

Calendar integration

Meeting initiation

Record meetings / events

AT&T Office@Hand

Zoho Meeting

Live chat

Audience polling

Q&A

AT&T Office@Hand

Zoho Meeting

User authentication

Participant roles & permissions

Confidential attendee list

Pros

[I think] they do nothing well.
They do not respond timely, and they fix very few issues.
I had to go out and hire an IT person just so he could do their job for them.
They could not even port our numbers correctly.
They lost two of my numbers.
I have lost thousands of dollars in business because of them.

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mark strunk

Manager

Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees

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Embed meeting link feature- The feature is unique to Zoho Meeting and helps attach meeting link to website, thus anyone accessing [the] website can join the meeting with just one click of a button.
Surveys and questions are prepared pretty seamlessly in Zoho Meeting as compared to other video conferencing applications.
As mentioned earlier, webinar analytics i.e. the way all the questions and surveys data is presented in .csv file is very easy to understand and helps the team lead a lot in understanding and getting to know the team better.

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sameer chhabra

Associate Solution Advisor

Deloitte India (Offices of the US)Computer Software, 10,001+ employees

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Cons

Customer service is NON EXISTENT
Setup was PAINFUL
Online account access is horrible, and most of the time doesn't work
As an admin of the system, I require 4 different logins to manage it
We've been on the system for 5 months, and I have NEVER been able to pay my bill online
Online account management just doesn't exists

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Janet Mobley

owner / president

FatCat Strategies, LLCMarketing & Advertising, 1-10 employees

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Their free version is limited only for 3 meeting participants with 10 webinar attendees
They're lacking proper HD video support for meetings and webinars
They're also missing whiteboard option and interactive screen sharing option is also falls behind the competition

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Damindu Weerasooriya

Software Engineer

XONT Software PVT ltdInformation Technology & Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Zoho Meeting 8.5

Based on 10 answers

Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.

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Nafisha Labiba

Business Development Manager

Tour Group BDLeisure, Travel & Tourism, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Zoho Meeting 8.7

Based on 10 answers

Zoho Meeting is fantastic in terms of proper after sale service as well as delivering the expectations of the clients. We, as a business, successfully achieved the engaging organisation status through this platform. Our employees are also happy with the supports from Zoho. We appreciate the efforts of Zoho and recommend to others.

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Hasan Md Ripon

Managing Director

B.Baria Hardware SolutionBusiness Supplies & Equipment, 11-50 employees

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Alternatives Considered

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.

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mark strunk

Manager

Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees

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I have used Skype for business as well and I think Skype is far better than Zoho Meeting. The problem with Skype is it requires very high bandwidth to use as compared to Zoho Meeting.

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Mohammad Equbal

Technical Associate

SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees

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Return on Investment

I wish I had never switched from my local VOIP phone provider
Office at Hand is a mistake I wish I'd never made

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Janet Mobley

owner / president

FatCat Strategies, LLCMarketing & Advertising, 1-10 employees

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Great tool for online sessions, and has been handy when other tools did not work.
Has helped us increase the number of mentorship sessions, speaker sessions.
Has also helped us in business meets.

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Verified User

C-Level Executive in Corporate

Education Management Company, 1-10 employees

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Screenshots

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See All (5) Zoho Meeting Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

AT&T Office@Hand Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$3 per host per month

Zoho Meeting Editions & Modules

Edition

Webinar -25	$19¹
MEETING - 25	$6²
MEETING - 10	$3²
MEETING - 50	$9²
MEETING-100	$12²
Webinar - 50	$29³
Webinar - 100	$39³
Webinar - 250	$79³
Webinar - 500	$125³
Webinar - 1000	$200³

per Organizer per month
per host per month
per Organizer per month

Additional Pricing Details

You can also get the toll-free add-on at $20/month and additional storage space for 200 sessions recording at $20/month for your organization.

Rating Summary

AT&T Office@Hand

Zoho Meeting

AT&T Office@Hand

Zoho Meeting

AT&T Office@Hand

Zoho Meeting

Likelihood to Recommend

AT&T Office@Hand

Zoho Meeting

Feature Rating Comparison

High quality audio

Low bandwidth requirements

Mobile support

Desktop sharing

Calendar integration

Meeting initiation

Record meetings / events

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros

AT&T Office@Hand

Zoho Meeting

Cons

AT&T Office@Hand

Zoho Meeting

Usability

AT&T Office@Hand

Zoho Meeting

Support Rating

AT&T Office@Hand

Zoho Meeting

Alternatives Considered

AT&T Office@Hand

Zoho Meeting

Return on Investment

AT&T Office@Hand

Zoho Meeting

Screenshots

AT&T Office@Hand

Zoho Meeting

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

AT&T Office@Hand Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Zoho Meeting Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison