What users are saying about
Top Rated
90 Ratings
3 Ratings
Top Rated
90 Ratings
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Score 9 out of 100
3 Ratings
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Score 8 out of 100

Feature Set Ratings

    Monitoring Tasks

    8.6

    Atera

    86%

    Miradore

    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.7
    87%
    52 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.9
    79%
    42 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    9.0
    90%
    51 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.8
    88%
    52 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.7
    87%
    53 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.9

    Atera

    79%

    Miradore

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Patch Management

    8.1
    81%
    51 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    45 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    52 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.1
    71%
    40 Ratings
    N/A
    0 Ratings

    Reporting

    8.1

    Atera

    81%

    Miradore

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    47 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Data visualization

    7.9
    79%
    44 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.1
    81%
    36 Ratings
    N/A
    0 Ratings

    Security

    8.0

    Atera

    80%

    Miradore

    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.8
    78%
    27 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.3
    83%
    84 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Atera is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Atera

    90%
    54 Ratings
    8.0

    Miradore

    80%
    1 Rating

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Miradore

    N/A
    0 Ratings

    Support Rating

    9.0

    Atera

    90%
    7 Ratings
    7.0

    Miradore

    70%
    2 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Read full review

    Miradore Ltd.

    Miradore is well suited for BYOD environment as it has the ability to push email with the free version and remove email/selective wipe which is only available with paid options on other MDMs.
    Miradore does not work well for non-Samsung Android devices . Also with new OS versions it takes time for Miradore updates to properly enroll/manage devices.
    Read full review

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Read full review

    Miradore Ltd.

    • Easy to manage devices online.
    • Easy to enroll devices.
    Read full review

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Read full review

    Miradore Ltd.

    • Free version still does not have full functionalities for Android non-Samsung devices, can not push email.
    • Can enroll Google Pixel, but can not push security policy as well now, like pin.
    Read full review

    Pricing Details

    Atera

    Starting Price

    $99 per month

    Editions & Modules

    Atera editions and modules pricing
    EditionModules
    Pro$991
    Growth$1292
    Power$1693

    Footnotes

    1. Per Technician
    2. Per Technician
    3. Per Technician

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unlimited devices & agents. No hidden fees. No contracts.

    Pricing Info

    Miradore

    Starting Price

    $3.3 per month per device

    Editions & Modules

    Miradore editions and modules pricing
    EditionModules
    Free01
    Premium3.302

    Footnotes

    1. none
    2. per month per device

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Miradore is a smart choice for any type of organization. It provides all the right device management features with affordable and flexible licensing, and it scales to your needs. You can pay either on a monthly basis or annually. See our website for a full listing of our features. We offer the following plans: FREE Stay up-to-date with your device fleet and secure an unlimited number of devices for free PREMIUM Gain full control over devices and automate device management across multiple platforms If you are an MSP looking for an MDM/UEM solution, Miradore makes it easy to manage multiple client sites from one portal. Get in touch with our sales team to get a quote!

    Likelihood to Renew

    Atera

    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Read full review

    Miradore Ltd.

    No answers on this topic

    Support Rating

    Atera

    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Read full review

    Miradore Ltd.

    Sometimes it takes time to get a response back. There is a delay in updates to support devices with newest OS.
    Read full review

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Read full review

    Miradore Ltd.

    Available free version and it does what required to do, easy to setup and use, all online.
    Read full review

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Read full review

    Miradore Ltd.

    • Free version does the needed work, what could be better?
    • Helps to comply with security.
    Read full review

    Screenshots

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