Atera vs. Serviceaide Intelligent Service Management (former CA Cloud Service Management)
Atera vs. Serviceaide Intelligent Service Management (former CA Cloud Service Management)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
Serviceaide Intelligent Service Management (former CA Cloud Service Management) | N/A | Serviceaide Intelligent Service Management is an ITSM solution acquired by Serviceaide from their partner CA Technologies (now a Broadcom company) in October 2016. The product is based on the former CA Cloud Service Management product. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Top Pros | No answers on this topic | |
Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Atera | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Likelihood to Recommend | 9.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.5 (36 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Likelihood to Recommend | Atera | Serviceaide No answers on this topic |
Pros | Atera | Serviceaide No answers on this topic |
Cons | Atera | Serviceaide No answers on this topic |
Likelihood to Renew | Atera | Serviceaide No answers on this topic |
Usability | Atera | Serviceaide No answers on this topic |
Support Rating | Atera | Serviceaide No answers on this topic |
Alternatives Considered | Atera | Serviceaide No answers on this topic |
Return on Investment | Atera | Serviceaide No answers on this topic |
ScreenShots | Atera Screenshots |