Automox vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automox
Score 8.9 out of 10
N/A
Automox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity.
$1
per month per endpoint
N-able N-sight RMM
Score 7.6 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
AutomoxN-able N-sight RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AutomoxN-able N-sight RMM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAutomox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
More Pricing Information
Community Pulse
AutomoxN-able N-sight RMM
Considered Both Products
Automox
Chose Automox
All of the products we looked at in this space have very similar capabilities. Oftentimes it's not IF the product does something but HOW it's done. Automox had, for our purposes, a superior administrative interface and a more highly engaged Pre-deployment, Deployment, and …
N-able N-sight RMM

No answer on this topic

Top Pros

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Top Cons

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Features
AutomoxN-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Automox
-
Ratings
N-able N-sight RMM
10.0
15 Ratings
30% above category average
Remote monitoring00 Ratings10.015 Ratings
Network device monitoring00 Ratings10.014 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Automox
-
Ratings
N-able N-sight RMM
10.0
15 Ratings
29% above category average
Patch Management00 Ratings10.015 Ratings
Policy-based automation00 Ratings10.015 Ratings
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AutomoxN-able N-sight RMM
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User Ratings
AutomoxN-able N-sight RMM
Likelihood to Recommend
8.7
(126 ratings)
6.2
(28 ratings)
Likelihood to Renew
6.2
(4 ratings)
-
(0 ratings)
Usability
8.9
(91 ratings)
9.3
(2 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(6 ratings)
7.4
(2 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
AutomoxN-able N-sight RMM
Likelihood to Recommend
Automox
The reason I would score it a nine is because of the inability to “run as.” Since it only runs as a system, this makes some tasks impossible. It would be beneficial to have an encrypted set of credentials in the UI that we can use to “run as,” and also the ability to run as the current user with elevated permissions would be nice. In terms of patching, Automox does a good job, and being able to use Automox to run PowerShell on a computer without needing to open up ports for WinRM is a great feature.
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N-able
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
Automox
  • Shows applications installed on a specific asset
  • Able to push policies and updates remotely , creating policies is easy.
  • Keep track of compliant devices and when is the last time they have connected to the servers
  • All the great information provided within one single device
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N-able
  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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Cons
Automox
  • I would like to see more detailed error messages when a patch fails. Perhaps at which step it failed at, downloading, installing, etc.
  • It would be helpful if we could see what stage of installing or downloading a patch is at through a percentage or status bar instead of a vague "Installing..." message
  • It would also be helpful to have a way to kill or end scripts that are stuck instead of waiting 24 hours for them to automatically end. Something like an "End all actions" button for endpoints on our side would be extremely helpful when testing a script that had a bad line or action in it.
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N-able
  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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Likelihood to Renew
Automox
It's been a great tool for me. It has helped me become more efficient in my job and securing our network and machine footprint.
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N-able
No answers on this topic
Usability
Automox
Automox has excellent dashboards that help to identify key performance indicators of where your patching program stands, what to prioritize, and what issues you have. Where Automox struggles is easily identifying what issues are preventing successful patching, seeing what manual patches are successfully installing/not installing, and easily remediating issues with installation issues.
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N-able
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
Automox
In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.
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N-able
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Implementation Rating
Automox
i was able to implement automox with the help from their support to push it out via our MDM of maas360
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N-able
No answers on this topic
Alternatives Considered
Automox
Automox is able to scale better than PDQ Deploy. We were happier with the 3rd party software patching since we have a lot of different software we use across departments. PDQ deploy required a lot more manual intervention to stay on top of deployments. Automox just ended up being a timesaver for us in the end.
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N-able
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
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Return on Investment
Automox
  • We used to use a different patching solution and since switching to Automox, I have been able to cut the amount of time I spend on vulnerability management by 50% or more. I love how "set it and forget it" some of the policies can be. I love how simple it is to keep an eye on things.
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N-able
  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard