Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
We selected Avalara because our prior service did not have the range of tax codes required for our products. They had nothing related to medical devices or supplies, so we used a generic 'taxable' tax code. Customers were unhappy because some states exempted the product we …
We have used SOVOS and they are archaic compared to Avalara. Their customer service was sales focused and unable to assist with reporting issues that their reports were populating as results for State figures. Would recommend a switch ASAP to anyone thinking about the two.
Avalara has provided additional content for product taxability and tax rates. Additionally the ease of use or user friendliness of the platform for our tax team to utilize the full capabilities of Avalara has proven to be best in class. Other platforms may require additional …
The initial reasoning behind making the switch from the Wolters Kluwer product to Avalara were two-fold. First, we were migrating to a new ERP system and felt more was needed from our tax software. Secondly, it was the due to the DOR in the state of TN. The current tax …
Setting up a state in Vertex was not intuitive or user friendly. The system itself was clunky. Trying to set up a custom tax override was a nightmare. Whereas any of these tasks are very simple with Avalara. Setting up a state is as simple as checking a box and entering a start …
I have not used any similar products. I think Avalara is very valuable in the right situation but also has room to improve certain features, offerings.
The only thing would be helpful is if their cost is lower for the ECM pro, did not expect it to be so high, we mainly use the software and load our own certificates and manages them.
I think what is good about AvaTax is the interface is easier to work with if you are a non-IT person. Not all products are as easy to use. Another good thing is the low cost of implementation. Other tax systems are not as affordable as Avalara products.