11 Ratings
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Score 7.5 out of 100
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • Cisco Secure Endpoint ranks higher in 1 feature set: Endpoint Security

Endpoint Security

7.6

Avast CloudCare

76%
8.0

Cisco Secure Endpoint

80%
Cisco Secure Endpoint ranks higher in 4/7 features

Anti-Exploit Technology

8.5
85%
2 Ratings
8.1
81%
17 Ratings

Endpoint Detection and Response (EDR)

8.5
85%
2 Ratings
8.0
80%
17 Ratings

Centralized Management

8.5
85%
2 Ratings
8.7
87%
17 Ratings

Hybrid Deployment Support

7.0
70%
1 Rating
7.2
72%
6 Ratings

Infection Remediation

5.5
55%
2 Ratings
7.8
78%
17 Ratings

Vulnerability Management

8.0
80%
2 Ratings
7.2
72%
17 Ratings

Malware Detection

6.9
69%
2 Ratings
8.8
88%
17 Ratings

Attribute Ratings

  • Cisco Secure Endpoint is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.5

Avast CloudCare

65%
3 Ratings
8.3

Cisco Secure Endpoint

83%
17 Ratings

Usability

Avast CloudCare

N/A
0 Ratings
8.1

Cisco Secure Endpoint

81%
12 Ratings

Support Rating

8.0

Avast CloudCare

80%
2 Ratings
8.1

Cisco Secure Endpoint

81%
20 Ratings

Likelihood to Recommend

Avast Software

Avast CloudCare is great when it comes to ease of installation and GUI. Working inside the web portal is pretty self-intuitive. Some of the issues revolve around computers coming up missing from the portal or from computer jumping sites.
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Cisco

Cisco Secure Endpoint is a very good endpoint protection solution. It would be particularly good for someone with the time and ability to really work with it to get the most out of it. This would include the other Cisco product integrations and systems that it works well with.
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Pros

Avast Software

  • Virus alerts
  • webshield
  • backup services
  • threat protection
Read full review

Cisco

  • Identifies malware, malicious processes/services and other events well
  • Great automated actions features such as host isolation
  • Detailed threat visibility such as file trajectory
  • Integration with other Cisco suite of security products
  • Great value
  • Low false positive rate
  • Lightweight agent
  • Variety of reporting
  • Stable agent
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Cons

Avast Software

  • Below average protection
  • Unreasonably high system resource consumption.
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Cisco

  • Event search function. The searching is very limited and allows for poor filtering choices.
  • Slowness. The web GUI is far slower than most Cisco products.
  • Sync issues. When attempting to move a device from one group to another or start isolation on a device, there is a sizable delay in communication with the device that can cause operations to fail.
Read full review

Pricing Details

Avast CloudCare

Starting Price

Editions & Modules

Avast CloudCare editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cisco Secure Endpoint

    Starting Price

    Editions & Modules

    Cisco Secure Endpoint editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Usability

      Avast Software

      No answers on this topic

      Cisco

      AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
      Read full review

      Support Rating

      Avast Software

      The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
      Read full review

      Cisco

      Like most Cisco products, Cisco Advanced Malware Protection (AMP) for Endpoints has a great knowledge base on Cisco's community portal, but unfortunately the Cisco support team cannot always clearly describe the solution for your issue, especially if it is related to the demo period. Nevertheless, Cisco goes to great efforts to improve your current situation with Cisco Advanced Malware Protection (AMP) for Endpoints support.
      Read full review

      Alternatives Considered

      Avast Software

      Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.
      Read full review

      Cisco

      Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
      Those are the most notable aspects, although the rest of the solutions were very good, all the capabilities added together make this product surpassing.
      Read full review

      Return on Investment

      Avast Software

      • Positive: we have our customers supported better than ever
      • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
      • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
      Read full review

      Cisco

      • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
      • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
      Read full review

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