What users are saying about
3 Ratings
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Top Rated
206 Ratings
3 Ratings
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Score 10 out of 100

Sendoso

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Top Rated
206 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Awardco is rated higher in 1 area: Likelihood to Recommend
  • Sendoso is rated higher in 1 area: Support Rating

Likelihood to Recommend

10.0

Awardco

100%
2 Ratings
8.7

Sendoso

87%
147 Ratings

Likelihood to Renew

Awardco

N/A
0 Ratings
9.2

Sendoso

92%
2 Ratings

Usability

Awardco

N/A
0 Ratings
8.2

Sendoso

82%
1 Rating

Availability

Awardco

N/A
0 Ratings
8.2

Sendoso

82%
1 Rating

Performance

Awardco

N/A
0 Ratings
8.2

Sendoso

82%
1 Rating

Support Rating

7.5

Awardco

75%
2 Ratings
9.2

Sendoso

92%
39 Ratings

In-Person Training

Awardco

N/A
0 Ratings
7.3

Sendoso

73%
1 Rating

Online Training

Awardco

N/A
0 Ratings
8.2

Sendoso

82%
1 Rating

Implementation Rating

Awardco

N/A
0 Ratings
7.3

Sendoso

73%
1 Rating

Product Scalability

Awardco

N/A
0 Ratings
8.2

Sendoso

82%
1 Rating

Likelihood to Recommend

Awardco

Awardco has something for everyone. I have employees in a variety of age groups and some want to travel, some want a tangible item, and others feel like they don't really need/want anything so they choose a gift card so they can use it how and when they choose. Awardco allows that flexibility. Also, if the individual isn't ready to make a selection right away, they can save their points to use at a later time. If an individual would like to select an item larger than their award amount, they are not able to add dollars to their personal account, which may cause some frustration to an individual.
Anonymous | TrustRadius Reviewer

Sendoso

We find more value with Sendoso using it in a more automated approach on the marketing side of the house. It can be very successful with sales team members and more ABM-style personalized gifting, but we have trouble encouraging them to continually use it. For this reason, we tend to automate gifting more around, webinar registrations, meeting reminders, and the like. We do this through the Marketo eGift URL integration as well as their Marketo Webhook.
Julia Brocato | TrustRadius Reviewer

Pros

Awardco

  • Every employee has an account.
  • There are multiple ways to use your points.
  • All points are stored in one place & easy to find.
Marquis C. Brantley | TrustRadius Reviewer

Sendoso

  • The Custom Brand Shop has been a real game-changer.
  • Easy to place curation requests and quick responses.
  • The ability to send items through Amazon but also include inventoried items is great for higher value gift bundles and lets you avoid having to source items that you may not be 100% sure about the quantity needed.
Anonymous | TrustRadius Reviewer

Cons

Awardco

  • I would like the system to be able to send email notifications to more than the employee and the HR Manager. It would be great if we could include the manager and the GM as well. Now I just forward the message to the others.
Anonymous | TrustRadius Reviewer

Sendoso

  • Elements of the interface to setup Touches could be improved so there is not so much scrolling on pages
  • It would be nice to have a reporting options that shows all "status" EXCEPT delivered; so you can review all of them (in the Analytics area)
  • Allowing users to edit all inventory (even those setup by Sendoso on client's behalf)
Anonymous | TrustRadius Reviewer

Pricing Details

Awardco

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 Recognition program needs

Awardco Editions & Modules

Edition
Awardco EnterpriseVaries1
  1. Recognition program needs
Additional Pricing Details
Awardco Enterprise is priced fairly depending on your recognition program needs, and is often much lower than the industry standard. Our previous customers have found that they can use a portion of their previous recognition budget to implement and utilize Awardco, and the rest of the funds can be directed immediately back to their employees, thus rewarding them even more than before.

Sendoso

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Sendoso Editions & Modules

Additional Pricing Details

Likelihood to Renew

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 9.2
Based on 2 answers
We're very sticky with Sendoso and would prefer to not train the entire sales org on a new platform! That and we've already sent up a plethora of gifts the team can send out (eGifts, physical branded items, treats, plants, etc.).
Julia Brocato | TrustRadius Reviewer

Usability

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 8.2
Based on 1 answer
The platform is continually being upgraded to make sure the platform is usable and prevents unnecessary errors. Once you get used to the platform you can get in there and build eGift touches, physical gifts, etc. quickly. You an also send quickly and in a variety of ways. The address confirmation feature makes sending when you don't know where your recipient lives is very helpful
Julia Brocato | TrustRadius Reviewer

Reliability and Availability

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 8.2
Based on 1 answer
Sendoso occasionally has downtime, but it's usually isolated to a single feature and doesn't effect the entire platform. They are responsive when it comes to intaking these outages and are quick to work to resolve them
Julia Brocato | TrustRadius Reviewer

Performance

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 8.2
Based on 1 answer
Their platform doesn't take a long time to load, and it typically isn't too buggy once a new feature has been out for a while. Reports are pretty quick to generate and are emailed to the user on file for use typically within ten minutes or so. I have not noticed Sendoso slowing down any of the software it integrates with at all
Julia Brocato | TrustRadius Reviewer

Support Rating

Awardco

Awardco 7.5
Based on 2 answers
I am giving a "middle of the road" rating of 5 because I don't have experience with Awardco support. I have never had to reach out to the support team for anything, so I don't have any substantial feedback in this particular area. The program is so easy to use, so I've never needed to contact the support team.
Marquis C. Brantley | TrustRadius Reviewer

Sendoso

Sendoso 9.2
Based on 39 answers
They listened to the problem with delivery times but did not present a reasonable solution. Again, the shipping costs consumed too much budget. On one bulk send their support team agreed to take over a project for a few of the reps which is encouraging to see.
Anonymous | TrustRadius Reviewer

In-Person Training

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 7.3
Based on 1 answer
Our in person trainings were on zoom, but they are not recordings which is why I listed them as in person. You get a live person to walk you through integrations, how to use the platform, sendings best practices, setting up other users, etc. The customer success team will help you training staff users too. Ours even ran a contest for them to encourage them to send to prospects and they provided the prize!
Julia Brocato | TrustRadius Reviewer

Online Training

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 8.2
Based on 1 answer
These were CSM and Onboarding team zoom meetings where they hand-hold you, which is nice especially compared to other company onboardings. After that they have Zen desk articles and regular check-ins where you can get the training you need. I also am on a slack channel with Sendoso staff where I can ask additional questions or look for best practices.
Julia Brocato | TrustRadius Reviewer

Implementation Rating

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 7.3
Based on 1 answer
Get Sales and Marketing both involved in the implementation so you can strategize on how you'd want to use it across your organization. This will help your CSM roll it out the way you want instead of trying to piecemeal it after you've finished the onboarding process. Also I would recommend using a mix of Sendoso Direct, Inventory and eGift sends. Relying all on one or the other will not serve you well
Julia Brocato | TrustRadius Reviewer

Alternatives Considered

Awardco

I have only used a few other award programs and selections have been extremely limited. There is nothing worse than receiving a catalog with 10-15 items to choose from and you don't really want any of the items. It is even worse when the company spends two to three times the cost on a gift that can be purchased elsewhere for much, much less. The employee has an idea how much something costs and as a result feels like the company didn't appreciate them by giving an inexpensive gift. Awardco gifts are dollar for dollar.
Anonymous | TrustRadius Reviewer

Sendoso

Local vendors, including print & mail houses, are the only thing I can compare to Sendoso for similar services. Local vendors are good for ordering a bunch of swag to have at the office or [giving] away at conferences but if you are looking to send items to clients/prospects on-demand then a tool like Sendoso is a must.
Daniel McHugh | TrustRadius Reviewer

Scalability

Awardco

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 8.2
Based on 1 answer
Sendoso has really improved here. Along with helping you train your staff, you can now clone gift touches, sync them with salesforce from the platform directly, and send out address confirmations using your own or their email sending platform - they also just released an option for you to white-label your own domain. helping you save time and get a lot off the ground quickly
Julia Brocato | TrustRadius Reviewer

Return on Investment

Awardco

  • We are a company that thrives on competition & rewards. Awardco has helped us simplify that rewards process, and it's much easier for us as we create competition prizes.
  • Our employees are much more engaged in the competitions because they know they will win points that can be used on just about anything.
  • Since we've started using Awardco we have hit record numbers in sales in a month.
Marquis C. Brantley | TrustRadius Reviewer

Sendoso

  • Hard to track ROI from gift giving and the true influence it had.
  • Same feedback for current customers and tracking ROI from those who decided to not churn and if this product aided.
  • Overall, folks are happy with receiving packages like the ones from Sendoso, but tough to say from an ROAS perspective whether this is worth it.
Anonymous | TrustRadius Reviewer

Screenshots

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