Awardco vs Sendoso

What users are saying about

Score 10 out of 10

Based on 3 reviews and ratings

Score 9 out of 10

Based on 97 reviews and ratings

Likelihood to Recommend

Awardco has something for everyone. I have employees in a variety of age groups and some want to travel, some want a tangible item, and others feel like they don't really need/want anything so they choose a gift card so they can use it how and when they choose. Awardco allows that flexibility. Also, if the individual isn't ready to make a selection right away, they can save their points to use at a later time. If an individual would like to select an item larger than their award amount, they are not able to add dollars to their personal account, which may cause some frustration to an individual.

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Verified User

C-Level Executive in Human Resources

Non-profit Organization Management Company, 51-200 employees

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There are so many reasons! First, the customer experience is phenomenal from the sales journey, to onboarding, to the customer success team, and the renewal process. I especially appreciate the insights and guidance I get from the team when I'm thinking about strategies to build. Sendoso has an amazing team who truly puts the customer in the center. For example, I value being part of the Sendoso SuperSender community. Leslie Barrett does an excellent job engaging the community and sharing best practices. It's also impressive that the CEO and Co-Founder, Kris Rudeegraap finds time to meet with each of the company's customers for an annual review. The company is constantly listening to its customers and shaping the product to meet its customers needs. Truly customer-first! Next, the platform is intuitive, easy to use, and the gifting options are limitless. I love it! Third, we are using Sendoso in innovative ways to drive account-based marketing and customer appreciation. Fourth, being a Sendoso customer and user is a joyful experience. I love knowing that when I use Sendoso I may be brightening a customer's day with a surprise treat and gift. With every send, you are sharing gratitude and appreciation and that's quite unique and fantastic in today's digital world. Keep doing what you are doing Sendoso! I'm a huge fan.

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Lydia Flocchini

Chief Marketing Officer

SurePoint TechnologiesComputer Software, 51-200 employees

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Pros

Allows users to save rewards they're interested in.
Notifies you when your item has been shipped and keeps you up to date on location.
Diversity of awards available.

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Barbara Slay

Analyst II Gas Scheduling

Southwest Gas CorporationUtilities, 1001-5000 employees

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Provide a vast array of physical and virtual gifts and experiences available to send.
Integrate the sends into our CRM for transparency as well as correlating sends to value.
Simplify and streamline the end-to-end send process for our employees and for the customer.

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Verified User

Vice-President in Marketing

Internet Company, 501-1000 employees

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Cons

I would love if I could award points as a manager.
Ordering Amazon products directly from the Awardco site does not come with tracking for your items.
The products ordered directly from the Awardco site take a really long time to arrive at your home.

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Marquis C. Brantley

Field Service Manager

Vivint Smart HomeConsumer Services, 10,001+ employees

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More direct mail send options for EMEA.
The process of creating or editing a touchpoint could be streamlined/improved.
Add images to send options within the platform for reference.
Sends via Sendoso directly - it would be great if we could add our company name in the "from" title so that our customers don't think the email is spam.

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Verified User

Manager in Marketing

Computer Software Company, 51-200 employees

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Support Rating

Awardco 8.3

Based on 3 answers

Someone has always been available when I reach out or they will call me back in less than 24 hours if they aren't available when I call. If I have an urgent need to reach someone, there is always someone who is willing to help in the absence of my primary contact.

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Verified User

C-Level Executive in Human Resources

Non-profit Organization Management Company, 51-200 employees

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Sendoso 9.2

Based on 38 answers

They listened to the problem with delivery times but did not present a reasonable solution. Again, the shipping costs consumed too much budget. On one bulk send their support team agreed to take over a project for a few of the reps which is encouraging to see.

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Verified User

Contributor in Sales

Computer Software Company, 51-200 employees

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Alternatives Considered

In the past, we have used sites like Coupa to order products & prizes for employees who we want to reward or who have earned prizes during competitions. We enjoyed the program, but there were many steps involved & many layers to go through. It was a time-consuming process to reward an employee, but now we don't spend any time at all on things like this since every employee has their own Awardco account.

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Marquis C. Brantley

Field Service Manager

Vivint Smart HomeConsumer Services, 10,001+ employees

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In the past, we have used Allied. Sendoso is superior to Allied as they are more customizable and act as a true partner in business. Our CSM is always there for us and takes the time to work on our initiatives with us and makes sure that we are on track to meet quarterly goals for sending initiatives

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Ryan Kilcoyne

Field Marketing

WorkhumanComputer Software, 501-1000 employees

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Return on Investment

Has fixed the employee complaint of more award diversity.
Has allowed for HR to award year of service awards virtually.

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Barbara Slay

Analyst II Gas Scheduling

Southwest Gas CorporationUtilities, 1001-5000 employees

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We don't really assign hard numbers to our Sendoso sends, but it has enabled us to stay in touch with our clients while they work from home. While this hasn't led to any quantitative outcomes, we've gotten lots of feedback that our clients appreciate the effort.

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Rachel Thomas

Content Marketing Manager

Sunrise TechnologiesComputer Software, 51-200 employees

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Screenshots

See Both Awardco Screenshots

See All (6) Sendoso Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Awardco Editions & Modules

Edition

Awardco Professional	Free¹
Awardco Enterprise	Varies²

Under 100 users
Recognition program needs

Additional Pricing Details

Awardco Enterprise is priced fairly depending on your recognition program needs, and is often much lower than the industry standard. Our previous customers have found that they can use a portion of their previous recognition budget to implement and utilize Awardco, and the rest of the funds can be directed immediately back to their employees, thus rewarding them even more than before.

Awardco

Sendoso

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Awardco Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Sendoso Editions & Modules

Additional Pricing Details

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