Axcient x360Cloud vs. Axcient x360Recover

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Axcient x360Recover
Score 9.0 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Pricing
Axcient x360CloudAxcient x360Recover
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudAxcient x360Recover
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360CloudAxcient x360Recover
Considered Both Products
Axcient x360Cloud

No answer on this topic

Axcient x360Recover
Chose Axcient x360Recover
In all cases Axcient either offered better RTO, RPO. Managability or pricing.
Chose Axcient x360Recover
Reliable, Faster and Cheaper then the competition. Datto gave us a bad taste in our mouth on our very first client. We purchased their recommended hardware, setup and our initial install at a trial clients office with the engineer and one of our techs and when the time came, …
Chose Axcient x360Recover
Security and encryption of Axcient is a top priority .
Axcient have all the tools to provide solutions to different kind of businesses
Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard.
Chose Axcient x360Recover
They perform different functions for us. They are all equally useful for what they do.
Chose Axcient x360Recover
Axcient x360Recover gave us either the same or more bang for our buck. The support for Axcient is way above that of Acronis.
Features
Axcient x360CloudAxcient x360Recover
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Cloud
5.0
1 Ratings
53% below category average
Axcient x360Recover
8.5
37 Ratings
5% above category average
Management dashboard5.01 Ratings8.637 Ratings
Retention options5.01 Ratings8.136 Ratings
Encryption5.01 Ratings9.434 Ratings
Universal recovery00 Ratings9.033 Ratings
Instant recovery00 Ratings6.836 Ratings
Recovery verification00 Ratings9.335 Ratings
Business application protection00 Ratings8.534 Ratings
Multiple backup destinations00 Ratings8.531 Ratings
Incremental backup identification00 Ratings9.336 Ratings
Backup to the cloud00 Ratings9.236 Ratings
Deduplication and file compression00 Ratings7.932 Ratings
Snapshots00 Ratings8.037 Ratings
Flexible deployment00 Ratings8.836 Ratings
Platform support00 Ratings8.037 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Cloud
5.0
1 Ratings
46% below category average
Axcient x360Recover
8.7
34 Ratings
3% above category average
Operational reporting and analytics5.01 Ratings7.532 Ratings
Malware protection5.01 Ratings8.323 Ratings
Ransomware Recovery5.01 Ratings9.35 Ratings
Continuous data protection00 Ratings9.427 Ratings
Replication00 Ratings8.432 Ratings
Multi-location capabilities00 Ratings9.331 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
5.0
2 Ratings
54% below category average
Axcient x360Recover
-
Ratings
SaaS Product Integration5.02 Ratings00 Ratings
Multiple Data Restoration Options5.02 Ratings00 Ratings
Data Auditing and Search5.02 Ratings00 Ratings
Data Storage in the Cloud or On-Premises5.02 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Cloud
-
Ratings
Axcient x360Recover
8.8
37 Ratings
9% above category average
Disaster Recovery Planning00 Ratings9.233 Ratings
Hot Sites00 Ratings9.126 Ratings
Disaster Recovery Testing00 Ratings9.436 Ratings
Automated Disaster Recovery00 Ratings7.329 Ratings
Best Alternatives
Axcient x360CloudAxcient x360Recover
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Keepit
Keepit
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudAxcient x360Recover
Likelihood to Recommend
7.0
(4 ratings)
10.0
(53 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(12 ratings)
Usability
5.0
(1 ratings)
8.8
(3 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
Axcient x360CloudAxcient x360Recover
Likelihood to Recommend
ConnectWise
Axcient x360Cloud is a good product if a backup solutions is needed for 365 products. If the backup is constantly being used and restores need to happen frequently I can see how Axcient x360Cloud could be annoying as the search functionality is lacking. It is also difficult to find specific files or emails as well as subfolders.
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ConnectWise
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Pros
ConnectWise
  • Good visibility over backup status and protected users and data
  • Audit log activity information
  • Support requests
  • Smart Search
  • Reports
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ConnectWise
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
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Cons
ConnectWise
  • Nightly backup boot verification
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ConnectWise
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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Likelihood to Renew
ConnectWise
No answers on this topic
ConnectWise
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Usability
ConnectWise
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
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ConnectWise
It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
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Support Rating
ConnectWise
No answers on this topic
ConnectWise
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
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Implementation Rating
ConnectWise
No answers on this topic
ConnectWise
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Alternatives Considered
ConnectWise
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.
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ConnectWise
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Return on Investment
ConnectWise
  • Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value
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ConnectWise
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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ScreenShots