Likelihood to Recommend Syntellis Performance Solutions (formerly Kaufman Hall Software)
Axiom is extremely well suited to optimize the Budget process. Using Axiom, we have cut our overall budget cycle time in half and have a much higher level of accuracy in all facets of the Budget including Fee Income, Expense, and Margin. Axiom is also well suited for advanced data users as you have the ability to create your own custom database tables which allows you to join to the existing Axiom tables and has allowed us to create custom reporting that we could not even think about on our previous system. The other big benefit of Axiom is that it sits on top of Microsoft Excel and inherits all of its functionality, which most people have experience with.
Read full review Being able to allow all budget holders access to their reports via Prophix and having charts on the dashboards which give an image of where we are financially as a company each month is really helpful, our users appreciate the access and not receiving emails with reports. The drill down in the reports provides much more detail for the budget holders and going forward we are going to try to use the line item details to provided a greater amount of information. Using the Detailed Planning Manager for Personnel Planning during budget setting was a game changer - being able to view the costs and being much more accurate with regard to start and end dates and applying a cost of living increase which we could adjust to see how it would affect the budget overall was really helpful.
Read full review Pros Syntellis Performance Solutions (formerly Kaufman Hall Software)
Compared to a previous EPM we used, Axiom's template load and saving performance has been much better even for large plan files. Axiom consultants can create completely customized reports for any of the collected data. Super users within your organization can then fairly easily modify their work to create additional reports without Axiom's help (and invoices) Setting up user security is a fairly easy one-time task and very easy to maintain when people change departments, leave the organization, etc. I would recommend you use role-based security settings. Compared to our previous EPM, Axiom allows more customization and possibilities for templates. There's very few "the product can't do that" statements. Read full review ONU has benefitted by moving away from a centralized, Excel-based budget process by implementing Prophix to a decentralized process that engages budget managers in the development of the University's budget. Prophix offers tremendous flexibility in reporting that is not available through our ERP system. Prophix is very adaptable to many different types of industries. Its flexibility and adaptability is one of its biggest strengths. The ability to set up workflows for a variety of tasks within Prophix is very beneficial for tracking purposes. Read full review Cons Syntellis Performance Solutions (formerly Kaufman Hall Software)
Implementation is quite Complex and requires both IT and Financial buy-in Reporting solution has some learning curve for end users Calculation methods within reporting can be opaque and hard to trace Read full review Version control; there are issues using the same budget version in multiple years if adding detail (line item detail). What Prophix has explained as a benefit is a huge detriment for us and we've been working with them for 6 months on a fix and it's yet to get resolved There are certain aspects that a messy; within our budgeting and forecasting detail, we have "unexplained balance" lines that show up that are distracting and add no value. Lack of a centralized location for content outside of tool; for example, training, help, support, intranet, etc are all separate websites and not easy to get to. I'm not sure why all of this isn't linked to the same account and accessible through the tool. Why should we need separate passwords for everything Prophix?! Read full review Likelihood to Renew Syntellis Performance Solutions (formerly Kaufman Hall Software)
The system works well for us, and meets all of our needs. All of our future plans can and will be achieved within Prophix, so there is no need to pursue another product. Prophix has continuously proven to improve their product over the years, which provides an even higher level of confidence in this tool, and future developments
Read full review Usability Syntellis Performance Solutions (formerly Kaufman Hall Software)
The data can be sliced and diced many ways, and each user is able to do it however they like. It is easy to create or run existing reports. We have made many of our processes more efficient, and Prophix has allowed us to save more time than you can imagine. We are able to use Prophix for Expense tracking, Expense and Capital planning, reforecasting, Compensation planning, Project tracking, Expense allocation, GAAP PLOB reporting, and still have several more tasks to implement through Prophix
Read full review Reliability and Availability Syntellis Performance Solutions (formerly Kaufman Hall Software)
Prophix's CS is one of the best that we communicate with. Response time is reasonable, and they can communicate via email or phone or Teams. Multiple ways to communicate and if any additional questions that they cannot answer, i am redirected to the correct individual to assist
Read full review Performance Syntellis Performance Solutions (formerly Kaufman Hall Software)
Prophix has always performed consistently. We are using on-premise so many factors can contribute to slower than desired performance, most having nothing to do with Prophix itself. If we move to the web-client cloud based solution I believe performance will even be better.
Read full review Support Rating Syntellis Performance Solutions (formerly Kaufman Hall Software)
For the scale of our implementation, Axiom only assigned two consultants who were both completely new to the company. It felt like we were all learning about the product together, when you would expect them to already be experts at their own product. The team also made a good bit of mistakes throughout production and go-live, which then caused more work internally for us. The team lead for our project also just left the company, so we'll see how next year's planning goes
Read full review The Prophix staff is very helpful and quick to respond. I like that they teach me instead of doing it for me when possible, so I don't have to contact them as often! Never talked to anyone at Prophix that I didn't respect or think highly of! Very professional, great customer service!
Read full review In-Person Training Syntellis Performance Solutions (formerly Kaufman Hall Software)
The initial integration consultant was very helpful in making sure we were set up with all the essential uses we required: reporting/budgeting/forecasting. There was a learning curve but our consultant made it very easy to understand and helped me be comfortable in my Global Admin role in the system. Even after integration, we were given support whenever I came up with an idea I would get in touch and I would be trained on how I can implement it.
Read full review Online Training Syntellis Performance Solutions (formerly Kaufman Hall Software)
We used our system and created a test cube to work with our own data. We ran through the different functions of Prophix and covered alot of material. We did two sessions a week, with homework tasks assigned. We were able to ask questions and cover any questions during the followup sessions.
Read full review Implementation Rating Syntellis Performance Solutions (formerly Kaufman Hall Software)
Prophix Consulting should bring, in house, chargeable expertise in Oracle EBS table access for Drill Across and provide reasonable limits on dimension member combinations so there are no unreasonable expectations about the application of multi dimensional cubes to detail, such as revenue by product and customer.
Read full review Alternatives Considered Syntellis Performance Solutions (formerly Kaufman Hall Software)
Axiom was selected based on the impression of ease of use and integration. It is capable of holding all of our entities data while giving us an easier more accessible way to deliver monthly Financials and reports to managers. Then in costing we signed up because the impression of budgeting.
Read full review We found Prophix to be more flexible than the other solutions. It proved to have less of an implementation timeframe, and we felt more comfortable supporting the system ourselves post-implementation. We were also surprised to find that Prophix's pricing was more competitive than its rivals, which made the decision process quite easy.
Read full review Scalability Syntellis Performance Solutions (formerly Kaufman Hall Software)
We are a medium sized company, but the structure of Prophix would seemingly adapt to whatever sized organization you have. It also can be applied in any area of an enterprise that needs performance management, whether it involves financial data or not. The potential for application within the enterprise is really only limited by you imagination.
Read full review Return on Investment Syntellis Performance Solutions (formerly Kaufman Hall Software)
Forecasting has improved Complexity of analysis has improved as well Our main data has been confused as we started using Axiom Read full review The greatest impact Prophix has had is provided useful data for business decisions, especially with variance analysis and real time production data. Prophix has saved our company a considerable amount of time during our budgeting/forecast process as well as reporting actuals and variance to managers. Read full review ScreenShots