BambooHR vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Paycom
Score 7.2 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
BambooHRPaycom
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRPaycom
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRPaycom
Considered Both Products
BambooHR
Chose BambooHR
BambooHR is much more robust and easy to use compared to Paycom. It was difficult navigating the Paycom portal and it didn't have close the number of features BambooHR had, and was more expensive.
Chose BambooHR
BambooHR is much more user friendly. What it lacks in technical/complexities it is working to improve.
Chose BambooHR
We have BambooHR because of its great interface and user-friendly design. It meets our employees' needs as well as our employer's needs. We have integrations with some programs where Bonusly isn't able to cover.
Chose BambooHR
I used to use that software but couldn't meet up my demand. But in BambooHR workforce management platform features are really amazing than that. Platforms, content and overall everything of BambooHR is work-worthy.
Chose BambooHR
Other tools with a more unified platform (including a more mature payroll solution) have been much more robust in terms of their data and reporting capabilities. BambooHR, however, has the edge on having a flashier look that may be more appealing to some up-and-coming …
Paycom
Chose Paycom
BambooHR has a much more minimalistic UI but with many of the same features offered by Paycom. Paycom is much more all-inclusive of various features not offered by BambooHR but is not nearly as easy to navigate. Paycom's robust suite of features and tools/resources make it an …
Chose Paycom
I like Paycom's interface more than ADP
Chose Paycom
Bamboo has more features for hiring and recruiting which right now we use ALL the time. ADP has a quick clock option.
Chose Paycom
We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have …
Chose Paycom
We ended up selecting Paycom as we thought it was the best match for our organization. We were looking at a few factors: service, communication, technology, functions/capabilities, reporting and of course financials. While Paycom wasn't the cheapest option, in fact, one of the …
Chose Paycom
ADP has similar problems. Implementation was extremely weak. Another good payroll package that tried to be more than payroll.
Top Pros
Top Cons
Features
BambooHRPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
122 Ratings
3% above category average
Paycom
6.9
357 Ratings
13% below category average
Employee demographic data7.7104 Ratings7.3324 Ratings
Employment history8.7111 Ratings6.8310 Ratings
Job profiles and administration8.4108 Ratings7.0311 Ratings
Workflow for transfers, promotions, pay raises, etc.8.295 Ratings6.6312 Ratings
Organizational charting7.1107 Ratings5.9234 Ratings
Organization and location management8.098 Ratings7.9270 Ratings
Compliance data (COBRA, OSHA, etc.)8.558 Ratings6.8256 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
78 Ratings
1% above category average
Paycom
7.5
370 Ratings
7% below category average
Pay calculation8.252 Ratings7.9359 Ratings
Support for external payroll vendors8.245 Ratings6.447 Ratings
Off-cycle/On-Demand payment8.030 Ratings8.713 Ratings
Benefit plan administration8.860 Ratings7.6307 Ratings
Direct deposit files8.459 Ratings8.0359 Ratings
Salary revision and increment management8.062 Ratings7.1294 Ratings
Reimbursement management6.731 Ratings7.0199 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
106 Ratings
9% above category average
Paycom
7.5
326 Ratings
7% below category average
Approval workflow9.1104 Ratings7.4311 Ratings
Balance details8.997 Ratings7.5311 Ratings
Annual carry-forward and encashment8.487 Ratings7.7258 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
117 Ratings
7% above category average
Paycom
7.5
371 Ratings
8% below category average
View and generate pay and benefit information7.971 Ratings7.8364 Ratings
Update personal information9.2116 Ratings8.2367 Ratings
View company policy documentation8.996 Ratings7.6326 Ratings
Employee recognition8.678 Ratings6.4177 Ratings
View job history9.0109 Ratings7.7291 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets7.848 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
93 Ratings
1% above category average
Paycom
6.2
318 Ratings
20% below category average
Report builder8.189 Ratings6.4312 Ratings
Pre-built reports7.787 Ratings6.5309 Ratings
Ability to combine HR data with external data7.463 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
96 Ratings
7% above category average
Paycom
7.1
313 Ratings
12% below category average
New hire portal8.792 Ratings7.4310 Ratings
Manager tracking tools8.683 Ratings6.7268 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
60 Ratings
1% above category average
Paycom
5.4
181 Ratings
41% below category average
Corporate goal setting8.246 Ratings4.236 Ratings
Individual goal setting8.258 Ratings6.3168 Ratings
Line-of sight-visibility8.245 Ratings4.835 Ratings
Performance tracking8.154 Ratings6.4177 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
66 Ratings
0% below category average
Paycom
6.7
226 Ratings
17% below category average
Performance plans7.659 Ratings6.8209 Ratings
Performance improvement plans8.053 Ratings6.7198 Ratings
Review status tracking7.960 Ratings6.7202 Ratings
Review reminders8.261 Ratings7.1209 Ratings
Multiple review frequency7.857 Ratings6.3187 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
45 Ratings
10% below category average
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools5.831 Ratings9.124 Ratings
Candidate ranking7.737 Ratings6.830 Ratings
Candidate search7.139 Ratings5.833 Ratings
Candidate development8.035 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
79 Ratings
4% above category average
Paycom
6.7
218 Ratings
15% below category average
Job Requisition Management8.055 Ratings6.9195 Ratings
Company Website Posting8.362 Ratings7.2192 Ratings
Publish to Social Media8.256 Ratings6.5154 Ratings
Job Search Site Posting8.259 Ratings6.9178 Ratings
Duplicate Candidate Prevention7.453 Ratings6.2165 Ratings
Applicant Tracking8.269 Ratings6.6201 Ratings
Notifications and Alerts8.672 Ratings6.1204 Ratings
Best Alternatives
BambooHRPaycom
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRPaycom
Likelihood to Recommend
8.9
(126 ratings)
6.9
(390 ratings)
Likelihood to Renew
9.2
(10 ratings)
8.3
(20 ratings)
Usability
8.5
(53 ratings)
8.4
(23 ratings)
Availability
9.3
(5 ratings)
9.1
(1 ratings)
Performance
8.7
(5 ratings)
8.2
(1 ratings)
Support Rating
8.5
(50 ratings)
9.0
(51 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
9.2
(4 ratings)
7.3
(1 ratings)
Implementation Rating
9.6
(3 ratings)
7.8
(6 ratings)
Configurability
8.6
(4 ratings)
5.5
(1 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
5.5
(1 ratings)
Product Scalability
8.9
(5 ratings)
5.5
(1 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
4.9
(2 ratings)
Vendor pre-sale
9.1
(4 ratings)
8.3
(2 ratings)
User Testimonials
BambooHRPaycom
Likelihood to Recommend
BambooHR
I think BambooHR is meant for companies that have more than 200 employees, because it is not cheap, but for what they are offering, it is a nice software with some easy UI to understand for everyone at a company. I think for a small company, it is way too big of a software and it is not that worth the price.
Read full review
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
Read full review
Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
Read full review
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
Read full review
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
BambooHR
Is very easy to navigate. All processes once explained, you can actually create an implement process associated to your HR goals. It is like a digital file of your employees, with functionalities that let you be on track on onboarding, performance, information, among others process. Time off approvals are easy to navigate.
Read full review
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
BambooHR
I have used the help chat function several times and that is easy and great to use. There are also many articles, FAQs sections and an entire learning platform to learn on your own. I believe that is great. I also have used ChatGPT to ask how to do certain functions as well, which were accurately reported.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Read full review
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Read full review
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Paycom
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Paycom
They are not able to meet our current needs
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
Paycom
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

Paycom Screenshots

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