BambooHR vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Paycom
Score 7.7 out of 10
N/A
Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A
Pricing
BambooHRPaycom
Editions & Modules
Core
$250
per month
Pro
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
BambooHRPaycom
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BambooHRPaycom
Considered Both Products
BambooHR
Chose BambooHR
BambooHR is much more robust and easy to use compared to Paycom. It was difficult navigating the Paycom portal and it didn't have close the number of features BambooHR had, and was more expensive.
Chose BambooHR
BambooHR offers a superior employee experience, especially when it comes to onboarding!
Chose BambooHR
BambooHR is much more user friendly. What it lacks in technical/complexities it is working to improve.
Chose BambooHR
We have BambooHR because of its great interface and user-friendly design. It meets our employees' needs as well as our employer's needs. We have integrations with some programs where Bonusly isn't able to cover.
Chose BambooHR
I used to use that software but couldn't meet up my demand. But in BambooHR workforce management platform features are really amazing than that. Platforms, content and overall everything of BambooHR is work-worthy.
Chose BambooHR
Other tools with a more unified platform (including a more mature payroll solution) have been much more robust in terms of their data and reporting capabilities. BambooHR, however, has the edge on having a flashier look that may be more appealing to some up-and-coming …
Paycom
Chose Paycom
BambooHR has a much more minimalistic UI but with many of the same features offered by Paycom. Paycom is much more all-inclusive of various features not offered by BambooHR but is not nearly as easy to navigate. Paycom's robust suite of features and tools/resources make it an …
Chose Paycom
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, …
Chose Paycom
I like Paycom's interface more than ADP
Chose Paycom
Bamboo has more features for hiring and recruiting which right now we use ALL the time. ADP has a quick clock option.
Chose Paycom
We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have …
Chose Paycom
We ended up selecting Paycom as we thought it was the best match for our organization. We were looking at a few factors: service, communication, technology, functions/capabilities, reporting and of course financials. While Paycom wasn't the cheapest option, in fact, one of the …
Chose Paycom
ADP has similar problems. Implementation was extremely weak. Another good payroll package that tried to be more than payroll.
Top Pros
Top Cons
Features
BambooHRPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.3
191 Ratings
6% above category average
Paycom
7.8
389 Ratings
1% below category average
Employee demographic data8.4168 Ratings8.6353 Ratings
Employment history8.8172 Ratings8.4340 Ratings
Job profiles and administration8.5167 Ratings7.8341 Ratings
Workflow for transfers, promotions, pay raises, etc.8.5158 Ratings7.6341 Ratings
Organizational charting7.3174 Ratings7.4261 Ratings
Organization and location management8.5165 Ratings7.9298 Ratings
Compliance data (COBRA, OSHA, etc.)8.391 Ratings7.1283 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.4
121 Ratings
5% above category average
Paycom
8.1
402 Ratings
1% above category average
Pay calculation8.685 Ratings8.9390 Ratings
Support for external payroll vendors8.165 Ratings6.447 Ratings
Off-cycle/On-Demand payment8.459 Ratings8.713 Ratings
Benefit plan administration9.093 Ratings8.2338 Ratings
Direct deposit files8.989 Ratings9.2389 Ratings
Salary revision and increment management8.595 Ratings7.8323 Ratings
Reimbursement management7.053 Ratings7.6219 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
9.0
163 Ratings
12% above category average
Paycom
8.0
354 Ratings
0% below category average
Approval workflow9.2160 Ratings8.0337 Ratings
Balance details9.0150 Ratings7.9338 Ratings
Annual carry-forward and encashment8.9128 Ratings8.1282 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.8
184 Ratings
8% above category average
Paycom
8.4
402 Ratings
4% above category average
View and generate pay and benefit information8.5119 Ratings9.1395 Ratings
Update personal information9.2182 Ratings9.1398 Ratings
View company policy documentation8.9154 Ratings8.4354 Ratings
Employee recognition8.7113 Ratings7.0192 Ratings
View job history8.9173 Ratings8.5316 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
8.5
74 Ratings
6% above category average
Paycom
4.9
26 Ratings
48% below category average
Tracking of all physical assets8.574 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
8.2
154 Ratings
9% above category average
Paycom
6.9
346 Ratings
9% below category average
Report builder8.5148 Ratings7.6340 Ratings
Pre-built reports8.3146 Ratings7.4337 Ratings
Ability to combine HR data with external data7.8100 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
9.0
158 Ratings
13% above category average
Paycom
7.9
342 Ratings
1% below category average
New hire portal9.0152 Ratings8.1339 Ratings
Manager tracking tools9.0139 Ratings7.8293 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.5
98 Ratings
7% above category average
Paycom
5.7
199 Ratings
33% below category average
Corporate goal setting8.669 Ratings4.236 Ratings
Individual goal setting8.694 Ratings7.1186 Ratings
Line-of sight-visibility8.667 Ratings4.835 Ratings
Performance tracking8.486 Ratings6.7195 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
8.0
110 Ratings
2% above category average
Paycom
7.3
247 Ratings
7% below category average
Performance plans7.899 Ratings7.5228 Ratings
Performance improvement plans8.183 Ratings7.3216 Ratings
Review status tracking8.295 Ratings7.7222 Ratings
Review reminders8.199 Ratings7.5228 Ratings
Multiple review frequency8.092 Ratings6.7204 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
8.0
80 Ratings
2% above category average
Paycom
6.8
34 Ratings
14% below category average
Create succession plans/pools7.146 Ratings9.124 Ratings
Candidate ranking8.466 Ratings6.830 Ratings
Candidate search8.067 Ratings5.833 Ratings
Candidate development8.558 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.6
129 Ratings
10% above category average
Paycom
6.3
239 Ratings
21% below category average
Job Requisition Management8.795 Ratings6.4214 Ratings
Company Website Posting8.7106 Ratings6.2211 Ratings
Publish to Social Media8.890 Ratings5.7169 Ratings
Job Search Site Posting8.5100 Ratings6.0196 Ratings
Duplicate Candidate Prevention7.487 Ratings6.6185 Ratings
Applicant Tracking8.9118 Ratings6.2219 Ratings
Notifications and Alerts9.1121 Ratings7.3225 Ratings
Best Alternatives
BambooHRPaycom
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRPaycom
Likelihood to Recommend
9.0
(196 ratings)
8.2
(424 ratings)
Likelihood to Renew
9.2
(14 ratings)
8.7
(23 ratings)
Usability
8.8
(123 ratings)
9.0
(24 ratings)
Availability
9.3
(5 ratings)
9.1
(2 ratings)
Performance
8.7
(5 ratings)
9.1
(2 ratings)
Support Rating
8.8
(100 ratings)
9.0
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
9.2
(4 ratings)
9.1
(2 ratings)
Implementation Rating
8.8
(6 ratings)
8.2
(7 ratings)
Configurability
8.6
(4 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
5.5
(1 ratings)
Product Scalability
8.9
(5 ratings)
9.1
(2 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
9.0
(4 ratings)
Vendor pre-sale
9.1
(4 ratings)
9.0
(4 ratings)
User Testimonials
BambooHRPaycom
Likelihood to Recommend
BambooHR
BambooHR does many things well, but is not overly flexible. If you can figure out how to fit the situation into something it already does, awesome! if not, it's not likely to happen. The support staff are very friendly, telling how the program works, but not always helping fix the situation.
Read full review
Paycom
Paycom is great for smaller to mid-sized companies. The Betti feature is extremely helpful for sales teams and others with commissions or bonus structures. Having the availability for them to review their stub for accuracy has been very helpful and beneficial. The accuracy of pay is important, and Betti helps provide the most accuracy.
Read full review
Pros
BambooHR
  • I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
  • BambooHR is extremely user-friendly and easy to navigate.
  • I love that I can customize certain features according to our company's needs.
Read full review
Paycom
  • Paycom will find a solution. Our attendance tracking isn't simple, but Paycom found a way to integrate our unique process into their design.
  • Government and compliance tracking is integrated with the entire system. You can track all ACA, FMLA, Workplace Injuries, COBRA, Unemployment, Training, and more in the same place that you track payroll and benefits. The entire system flows together seamlessly. We were able to combine 3 other programs into one when we switched to Paycom.
  • Employees appreciate the Paycom app. They can complete onboarding, trainings, benefit enrollment, check PTO balances, request PTO, view their timecards and pay history all in one place. They especially enjoy the ability to clock in/out on their mobile devices.
Read full review
Cons
BambooHR
  • I would love the ability to override e-signatures if needed. Sometimes, they get stuck in a person's inbox because that particular person is out on PTO. As the admin, I would love the ability to override that if needed.
  • I hope the benefit portal has more connected carriers. That would be a bonus.
  • We are allowing re-hires to complete onboarding paperwork before their hire date. They can't access Bamboo HR until the hire date.
Read full review
Paycom
  • GL set up can be clunky until you understand how it works.
  • Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
  • Advanced Report Writer would be nice to combine multiple areas into one report easily.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
BambooHR
I love what this application has to offer. It is extremely easy to use and has made things a lot more organized. I mostly use my Bamboo application to track employee birthdays and anniversaries. I can also research files that I need from human resources and find paycheck stubs.
Read full review
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Paycom
Yes, Paycom's performance is excellent, no issues.
Read full review
Support Rating
BambooHR
BambooHR support is very responsive, which I appreciate. They really aim to provide the answer on the first attempt, and if they have clarifying questions, they dive right into them to assist and fully come to a conclusion. If there is no solution to your roadblock, they will submit or ask you to submit a product enhancement request for consideration.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Read full review
Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Read full review
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
BambooHR
BambooHR was a significant cost savings for us compared to Paylocity. As we compared both systems, Paylocity might have a few more bells and whistles, but BambooHR's simplicity and price tag made It a much better fit for us as we transitioned to an HRIS and payroll platform.
Read full review
Paycom
The customer service for starters. I used ADP for years and the customer service was awful. Their software is not user friendly either. When they upgrade something, they do not train you. The last straw I had with ADP was when they made complete chaos out of our open enrollment and our manuals team did not enroll employees until 13 days after they were supposed to be enrolled. I processed Payroll in Quickbooks which was just that, only payroll. I did all HR myself, including taxes. It doesn't really compare to Paycom in that sense. I chose Paycom because 1, the person that sold me on it knew their product in and out. The pricing was better than others with more options. What they could offer as far as onboarding, HR, payroll and employee self service was perfect. Has exceeded my expectations.
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Paycom
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Paycom
They are not able to meet our current needs
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
Paycom
No answers on this topic
Return on Investment
BambooHR
  • Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
  • PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
  • Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
  • Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!
Read full review
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of Employee TimesheetScreenshot of Job Info TabScreenshot of New Hire PacketScreenshot of New Hire Packet (2)Screenshot of Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)

Paycom Screenshots

Screenshot of GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.Screenshot of Reporting and Analytics: Provides a way to generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.Screenshot of NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off  Requests Featuring GONE®Screenshot of Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.Screenshot of Tax Credits: Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.Screenshot of Position Management: For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.