What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100

Attribute Ratings

  • ReviewTrackers is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

Bambu by Sprout Social

76%
8 Ratings
10.0

ReviewTrackers

100%
22 Ratings

Likelihood to Renew

Bambu by Sprout Social

N/A
0 Ratings
9.1

ReviewTrackers

91%
1 Rating

Usability

Bambu by Sprout Social

N/A
0 Ratings
9.1

ReviewTrackers

91%
1 Rating

Support Rating

Bambu by Sprout Social

N/A
0 Ratings
9.1

ReviewTrackers

91%
2 Ratings

Implementation Rating

Bambu by Sprout Social

N/A
0 Ratings
9.1

ReviewTrackers

91%
2 Ratings

Likelihood to Recommend

Bambu by Sprout Social

Routinely sharing job postings from Bambu by Sprout Social to LinkedIn, using the canned content our Marketing team provides and revising so that it "sounds like me" prior to sharing on LI. Cadencing my content shares for the week in the "Scheduling" option Creating a new link to share content via Bambu by Sprout Social to LI, to position myself as a thought leader in my space
Christina Bouwens | TrustRadius Reviewer

ReviewTrackers

Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.
Anonymous | TrustRadius Reviewer

Pros

Bambu by Sprout Social

  • Ease of use. It creates a user-friendly experience that allows employees to understand and share.
  • Customer support & feedback.
  • Understanding the power of social media and building their tool around its use.
Kelsey Kruzel | TrustRadius Reviewer

ReviewTrackers

  • Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
  • Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
  • Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
  • Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!
Brooke Potts | TrustRadius Reviewer

Cons

Bambu by Sprout Social

  • Add feature to track clock-ins and clock-outs.
  • Show when employees are not available due to time -off
  • If you miss the notification to sign a document, it is very hard to find it following common sense.
Alvaro Gomez | TrustRadius Reviewer

ReviewTrackers

  • I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
  • I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
  • Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.
Brian Rothe | TrustRadius Reviewer

Pricing Details

Bambu by Sprout Social

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Bambu by Sprout Social Editions & Modules

Additional Pricing Details

ReviewTrackers

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$49 Per Month, Per Location

ReviewTrackers Editions & Modules

Edition
Professional Plan$491
Enterprise Plan$591
  1. Per Month, Per Location
Additional Pricing Details

Likelihood to Renew

Bambu by Sprout Social

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 1 answer
No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
Brooke Potts | TrustRadius Reviewer

Usability

Bambu by Sprout Social

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 1 answer
It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
Brooke Potts | TrustRadius Reviewer

Support Rating

Bambu by Sprout Social

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 2 answers
They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
Brooke Potts | TrustRadius Reviewer

Implementation Rating

Bambu by Sprout Social

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 2 answers
LOVE REVIEW TRACKERS.
Brooke Potts | TrustRadius Reviewer

Alternatives Considered

Bambu by Sprout Social

It was similar in that it helped us push prewritten messages out to our team, but the UX/UI was far more dated and not as intuitive. It's mobile app also wasn't very useful; made it difficult to edit messages and would constantly need you to log back in. The two things GaggleAMP had over Bambu however was more comprehensive analytics and the ability to automatically push out social posts
Gita Sukhraj | TrustRadius Reviewer

ReviewTrackers

We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
Melissa Kotzenberg | TrustRadius Reviewer

Return on Investment

Bambu by Sprout Social

  • Social presence for those who did not have one before.
  • Additional brand awareness via our sales and partners who use the platform.
Anonymous | TrustRadius Reviewer

ReviewTrackers

  • ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
  • We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
Jason Hatfield | TrustRadius Reviewer

Screenshots

Add comparison