What users are saying about
25 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Barracuda CloudGen Firewall

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
Anonymous | TrustRadius Reviewer

GoodAccess

GoodAccess is very good for team working but if you want use it personal, as I know minimal package is 10 member. Also, they don't have reseller package.
Zviadi Jangirashvili | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Barracuda CloudGen Firewall
7.8
GoodAccess
Identification Technologies
Barracuda CloudGen Firewall
7.2
GoodAccess
Visualization Tools
Barracuda CloudGen Firewall
7.0
GoodAccess
Content Inspection
Barracuda CloudGen Firewall
8.1
GoodAccess
Policy-based Controls
Barracuda CloudGen Firewall
7.4
GoodAccess
Active Directory and LDAP
Barracuda CloudGen Firewall
7.5
GoodAccess
Firewall Management Console
Barracuda CloudGen Firewall
8.1
GoodAccess
Reporting and Logging
Barracuda CloudGen Firewall
7.0
GoodAccess
VPN
Barracuda CloudGen Firewall
9.0
GoodAccess
High Availability
Barracuda CloudGen Firewall
9.0
GoodAccess
Stateful Inspection
Barracuda CloudGen Firewall
7.9
GoodAccess
Proxy Server
Barracuda CloudGen Firewall
7.9
GoodAccess

Pros

Barracuda CloudGen Firewall

  • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
  • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
  • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
  • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
  • Integration with Active Directory makes it easy to identify users activities in logs.
Anonymous | TrustRadius Reviewer

GoodAccess

  • Good customer services
  • Price range is suitable to me
  • Easily access VPN software
Manish Kumar | TrustRadius Reviewer

Cons

Barracuda CloudGen Firewall

  • Not come across any yet! A nice-to-have could be a mobile app which allows you to monitor it on your phone or mobile device.
Anonymous | TrustRadius Reviewer

GoodAccess

  • It will be good if they will make website blocking system
  • Also crypto payment will be cool
Zviadi Jangirashvili | TrustRadius Reviewer

Usability

Barracuda CloudGen Firewall

Barracuda CloudGen Firewall 5.5
Based on 1 answer
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
Anonymous | TrustRadius Reviewer

GoodAccess

No score
No answers yet
No answers on this topic

Support Rating

Barracuda CloudGen Firewall

Barracuda CloudGen Firewall 7.8
Based on 6 answers
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Paul Metzger | TrustRadius Reviewer

GoodAccess

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda CloudGen Firewall

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Jay Glatt | TrustRadius Reviewer

GoodAccess

No, we are only using static IP.
Manish Kumar | TrustRadius Reviewer

Return on Investment

Barracuda CloudGen Firewall

  • Positive: highly customizable and can control the entire network from one location.
  • Positive: all services and processes work very well and are reliable.
  • Positive: MSPs looking to deploy and control numerous firewalls with ease, this is hands down the best product.
  • Negative: very high learning curve, definitely not a one-and-done firewall. Requires a lot of dedicated time to get the machine running the way you want.
Derek Schroeder | TrustRadius Reviewer

GoodAccess

  • I improved my service with GoodAccess
  • Everyone is looking for good VPN service and for me it is an honor to tell them that I already found it and share my experience
  • Good access
Zviadi Jangirashvili | TrustRadius Reviewer

Screenshots

Pricing Details

Barracuda CloudGen Firewall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda CloudGen Firewall Editions & Modules

Additional Pricing Details

GoodAccess

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoodAccess Editions & Modules

Edition
Advanced - now 50% off4 USD1
Essential3 USD1
Premium8 USD2
  1. per user/month. Min 10 users.
  2. per user/month. Min 20 users.
Additional Pricing Details
GoodAccess offers a 14 day full-featured free trial for new users, after which the software is available across 3 pricing tiers (Essential, Advanced, Premium).

Rating Summary

Likelihood to Recommend

Barracuda CloudGen Firewall
7.2
GoodAccess
9.1

Usability

Barracuda CloudGen Firewall
5.5
GoodAccess

Support Rating

Barracuda CloudGen Firewall
7.8
GoodAccess

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