Likelihood to Recommend ProjectWise is good for really large projects with many team members. I would not recommend it for small projects or those with a small team of people working on them. It is best for technical people and those who plan to use it daily. There are better FTP options out there if you just want to use them for file sharing.
Read full review Ineight helps save us a huge amount of time in preparing the large number of bids we have to do. It is fast and has many desirable features which make it accurate and reliable. The company has made a lot of changes over the years and most are for the good of the software and are welcome. Some of the changes, however, do not make sense and are actually detrimental to the smooth functioning of the program. When asked why these changes were made I have not been able to get a satisfactory answer. We wish that the company would listen more to the suggestions of clients.
Read full review Pros It works for collaboration The backend is customisable to do work that other document management systems just cannot do. Read full review Tagging segments of work. User defined views and descriptions for all screens. Customizable ribbons to provide an efficient use of the software. Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review. You can bid the work as you would build it, in detail. Read full review Cons many users cannot be in the same file at the same time files are not automatically freed upon closure copying files to another ProjectWise folder is complicated. There is an option to copy, another to copy to, etc. Read full review The import/export buttons are exactly the opposite of what you would expect. not intuitive and the logos for these should be swapped. The software is hard to train users upon. New users require 3-6 months of use before getting proficient. I think this is because many of the best features are buried in menus, three clicks deep. The claiming exports immediately default partial claim items to the user who claimed previously. You need to update your name every time you update a partial claim line item. There are many add-ins that should just be included with InEight Standard, instead of having to install extras to make the software usable. Read full review Likelihood to Renew Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
Read full review Usability I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
Read full review Support Rating InEight have the ServiceNow ticketing system, which should improve the transparency of outstanding issues. However there is an inconsistency in advice within the help desk support staff (Kevin is excellent) and depending on who is handling the issue often our staff need to follow up with the help desk.
Read full review Implementation Rating Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
Read full review Alternatives Considered Bentley ProjectWise from a user perspective just does not stack up to even something as simple as
Dropbox . ProjectWise is powerful, it is capable, it has a ton of features. The best implementation I have seen from Projectwise is where the admins unlocked everything and let the users do as they please defeating everything it stood for and using it as a big
Dropbox account, though even then the user interface couldn't be improved still causing significant workflow delays. I would reluctantly leave a good company if they implement ProjectWise, I respect that it's powerful for system admins but it sucks for users. This means 2-10% of what it is used for is well designed while the other 98-90% of its functions are just bogged down by a lack of development in its user interface and I say this as someone who has periodically used it over the last 10 years and seen no effective improvement in usability. Bentley ProjectWise was one of the first I believe to do this type of system, but as is common with being the first is you don't keep up with the times and bring a lot of baggage with you.
Read full review Allows you to save all file types to a document, easily identify which formats you do and don’t have and manage which formats you issue. Great bulk functionality. Manage multiple projects and large volume of documentation easily with less staff. Read full review Scalability InEight product overall scalability is undoubtedly good, and it has the flexibility to integrate with other systems for information and insights that can be useful to multiple departments within the organization.one example i can pick is if multiple team members want to work on the same file, InEight provides that flexibility.
Read full review Return on Investment It has saved us time in archiving and versioning documents It has saved us effort in backing up files and restoring them when mistakes are made It has had an overall positive impact on our bottom line by helping with file sharing and collaboration Read full review More detailed estimates for projects and alternative deliver partners. Able to reduce estimating time entry time on projects with assemblies allowing for more review of plans and specifications. Excellent tool for remote estimates allowing for more involvement from field construction personnel. Read full review ScreenShots