BetterCloud vs. Varonis Data Security Platform

BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.

Incentivized

The most highlighted feature of Varonis Data Security Platform is the data analyzing mechanism. It analyzes your data all the time with some special algorithms to detect any unusual activities so that it can identify any unusual behavior or users and
take necessary action to save your sensitive data. They also offer a complete dashboard solution for their customers to control across different data stores, see their current state, and any security breaches to be addressed manually.

Incentivized

• Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
• Allows us to automate offboarding of a Google account
• Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
• Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.

Incentivized

• Varonis logging is very robust and captures all audit events being sent from the file servers.
• The ability to report and alert on Active Directory account events works very well with file activity monitoring. It can show the complete picture of what an account did while being used.
• Have a customizable dashboard is great for being able to show upper management information that only pertains to them.

• Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.
• More canned reports, although custom reports are available for you to build yourself.
• More onsite visits with customers if available, to be onsite and see what challenges are available first hand.

Incentivized

• Implementation can be challenging in some areas and can only be executed by the vendor
• Implementation can only be executed by the vendor and additional work can be chargeable
• Licensing can be improved upon
• Agent based so implementation can be longer than expected

Incentivized

I wish the cost was a little bit lower and increase functionality and features would give it 10/10.

Incentivized

Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.

Incentivized

Support has always been very responsive and addressed any issues we may have had in the past. Some local engineers are willing to come onsite or work over a web session to discuss creating a new rule set or look at some issues. Getting issues address has never been a problem. There was one feature we had trouble getting to function correctly, but support and local engineers were willing to work with us as much as needed to get it working correctly for our organization.

Incentivized

BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create

Incentivized

Actually, we didn't expend much time evaluating other file auditing platforms. We chose Varonis just after a serious incident and we had already heard about Varonis at a Netapp event. So it was an easy choice. We called Varonis and asked them for a PoC, that's it. The PoC became a production and it is running until this day.

Incentivized

• Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.
• Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.
• Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.

Incentivized

• We have identified data classifications issues that our organization was not aware of prior to the implementation.
• The tool does take a dedicated resource for it to be effective.
• Varonis has improved the speed with which we can fulfill audit requests, leaving us more time for other tasks.

Incentivized