What users are saying about
Top Rated
136 Ratings
Top Rated
17 Ratings
Top Rated
136 Ratings
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Score 8.5 out of 100
Top Rated
17 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Endpoint Security

    8.8

    Bitdefender GravityZone

    88%

    Hexnode UEM

    Feature Set Not Supported
    N/A
    Bitdefender GravityZone ranks higher in 7/7 features

    Anti-Exploit Technology

    9.1
    91%
    54 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    9.1
    91%
    53 Ratings
    N/A
    0 Ratings

    Centralized Management

    9.0
    90%
    58 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    7.8
    78%
    36 Ratings
    N/A
    0 Ratings

    Infection Remediation

    8.7
    87%
    53 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    8.8
    88%
    52 Ratings
    N/A
    0 Ratings

    Malware Detection

    9.4
    94%
    58 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Hexnode UEM is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.4

    Bitdefender GravityZone

    84%
    67 Ratings
    8.8

    Hexnode UEM

    88%
    14 Ratings

    Likelihood to Renew

    9.0

    Bitdefender GravityZone

    90%
    1 Rating
    10.0

    Hexnode UEM

    100%
    1 Rating

    Usability

    7.3

    Bitdefender GravityZone

    73%
    2 Ratings
    10.0

    Hexnode UEM

    100%
    1 Rating

    Support Rating

    6.3

    Bitdefender GravityZone

    63%
    88 Ratings
    10.0

    Hexnode UEM

    100%
    1 Rating

    Implementation Rating

    Bitdefender GravityZone

    N/A
    0 Ratings
    10.0

    Hexnode UEM

    100%
    1 Rating

    Likelihood to Recommend

    Bitdefender

    It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
    Read full review

    Mitsogo Inc

    Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.
    Read full review

    Pros

    Bitdefender

    • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
    • The cloud-based console provides for easy computer management and deployment.
    • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
    • Computers can be grouped into different categories, with different policies automatically deployed to each category.
    • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
    Read full review

    Mitsogo Inc

    • Setting mandatory applications and the silent installation of enterprise apps.
    • Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
    • Blocklisted applications would be uninstalled from the device and would not be available for download again.
    Read full review

    Cons

    Bitdefender

    • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
    • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
    • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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    Mitsogo Inc

    • We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
    • When we turned on the remote control, the Hexnode for Work app would periodically crash.
    • We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.
    Read full review

    Pricing Details

    Bitdefender GravityZone

    Starting Price

    Editions & Modules

    Bitdefender GravityZone editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Hexnode UEM

      Starting Price

      $1.08 per month

      Editions & Modules

      Hexnode UEM editions and modules pricing
      EditionModules
      Express$1.081
      Pro$1.802
      Enterprise$2.73
      Ultimate$3.64
      Ultra$5.45

      Footnotes

      1. per device, per month
      2. per device, per month
      3. per device, per month
      4. per device, per month
      5. per device, per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      No support costs, No maintenance charges, No hidden fees. Plain per device pricing

      Likelihood to Renew

      Bitdefender

      It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
      Read full review

      Mitsogo Inc

      It works exactly as needed, no need to find another solution.
      Read full review

      Usability

      Bitdefender

      The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
      Read full review

      Mitsogo Inc

      Incredibly easy to use and setup.
      Read full review

      Support Rating

      Bitdefender

      Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
      Read full review

      Mitsogo Inc

      Online chat support is the best I have received from my vendors.
      Read full review

      Implementation Rating

      Bitdefender

      No answers on this topic

      Mitsogo Inc

      Follow the steps, and it will install very easy.
      Read full review

      Alternatives Considered

      Bitdefender

      We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
      Read full review

      Mitsogo Inc

      We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.
      Read full review

      Return on Investment

      Bitdefender

      • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
      • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
      • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
      Read full review

      Mitsogo Inc

      • As an ISO certified company, we needed a robust solution to secure our devices and Hexnode's reputation was a no-brainer for us.
      Read full review

      Screenshots

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