SS&C Blue Prism Intelligent Automation vs. Hyland RPA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SS&C Blue Prism Intelligent Automation
Score 7.9 out of 10
N/A
Blue Prism headquartered in London offers their robotic process automation (RPA) software platform.N/A
Hyland RPA
Score 8.4 out of 10
N/A
Hyland RPA is presented as a comprehensive RPA suite that enables organizations to reach the full potential of RPA technology — from process analysis to bot management. With Hyland RPA, organizations can automate inefficient and costly manual data-processing tasks without extensive system integration or custom coding, in order to reduce costs and improve efficiency, employee satisfaction, and information security and compliance.N/A
Pricing
SS&C Blue Prism Intelligent AutomationHyland RPA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SS&C Blue Prism Intelligent AutomationHyland RPA
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
SS&C Blue Prism Intelligent AutomationHyland RPA
Small Businesses
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Score 8.5 out of 10
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Score 8.5 out of 10
Medium-sized Companies
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Score 8.8 out of 10
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Score 8.8 out of 10
Enterprises
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Score 8.8 out of 10
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Score 8.8 out of 10
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User Ratings
SS&C Blue Prism Intelligent AutomationHyland RPA
Likelihood to Recommend
8.7
(17 ratings)
8.4
(2 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
9.1
(2 ratings)
9.0
(1 ratings)
Support Rating
7.5
(2 ratings)
7.4
(2 ratings)
User Testimonials
SS&C Blue Prism Intelligent AutomationHyland RPA
Likelihood to Recommend
SS&C Blue Prism
Blue Prism Intelligent RPA is well suited for the processes which are rules-based in nature. This software works well with web based application integrations. It's very easy to capture the object details and code the workflow with ease. The record functionally will do the trick most of the time and will save a lot of effort in coding the workflow. Work needs to continue in the surface automation part. It works with surface automation but there are chances of failure sometimes and we feel like the control of automation is very fragile.
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Hyland Software
Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
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Pros
SS&C Blue Prism
  • Resource pooling is excellent.
  • The control room, work queue management is an added strength to the Blue Prism tool.
  • The release manager is also very good for deploying the packages in the new environment.
  • It has the feature to identify the references for the used variables and the objects so while deploying the package it is easy to deploy without missing the important data.
  • Scheduling, user management is simple to use and is very clear.
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Hyland Software
  • Configurability
  • Transparency
  • Ease of Implementation
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Cons
SS&C Blue Prism
  • It is better to have functionalities for an attended ROBOT, but I am okay with that.
  • Data types are constant only if we are using their special type of code block. I've had no other issues with Blue Prism operations.
  • It would be better to have a free online "Advanced Training Program" for Blue Prism, apart from their certification program.
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Hyland Software
  • Lack of dedicated support
  • Documentation
  • Training
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Likelihood to Renew
SS&C Blue Prism
No answers on this topic
Hyland Software
Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
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Usability
SS&C Blue Prism
It's easy to handle and automate. Saves time and money in significant manner. Once a process is implemented, it performs the tasks with more than 95% accuracy so that's a big help. Costing is a bit high and object recognition work may need time to be hands on that's [the reason] this rating.
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Hyland Software
Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
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Support Rating
SS&C Blue Prism
Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
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Hyland Software
Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
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Alternatives Considered
SS&C Blue Prism
Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
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Hyland Software
Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
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Return on Investment
SS&C Blue Prism
  • Huge cost saving/time-saving and manpower utilization when the bots are implemented by decoding the business use cases perfectly.
  • The negative impact, the whole process or automation can lead to incorrect processing of data if the logic of the use cases is not implemented correctly in the bot.
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Hyland Software
  • Reduced the need to hire additional staff
  • 90-100% coverage of contract settling
  • Reducing errors
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ScreenShots

Hyland RPA Screenshots

Screenshot of Hyland RPA Analyst, which enables users to analyze processes down to the click level and automatically documents process steps.Screenshot of the Hyland RPA Designer, that gives users with low code, drag and drop tools to create and modify automations.Screenshot of Hyland RPA Manager, used to manage the digital workforce through a real-time dashboard with controls for starting, stopping and prioritizing automations, adding tasks, and resolving exceptions.