Bonterra Case Management vs. MetricStream Case and Incident Management
Bonterra Case Management vs. MetricStream Case and Incident Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bonterra Case Management | N/A | Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission. Bonterra Case Management offers configurable forms and fields so organizations can customize their experience to their… | N/A | |
MetricStream Case and Incident Management | N/A | MetricStream Case and Incident Management built on the MetricStream Platform, enables users to establish and follow consistent procedures for case and incident planning and administration, recording, triaging, routing, investigating, tracking, and closure. Cases can be reported from multiple sources, such as emails, hotlines, and intranet portals, with the option of anonymity. Cases/incidents can be aligned to organizations, processes, controls, risks, policies, and regulations to identify… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Pricing for Bonterra Case Management is driven by individual usage and needs of the nonprofit. Organizations aren't one-size fits all, so neither is Bonterra's pricing. | — | ||||||||||||||
More Pricing Information |
Bonterra Case Management | MetricStream Case and Incident Management | |
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Top Pros | No answers on this topic | |
Top Cons |
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Bonterra Case Management | MetricStream Case and Incident Management | |
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Small Businesses | Kissflow Score 6.3 out of 10 | Kissflow Score 6.3 out of 10 |
Medium-sized Companies | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
Enterprises | Infor Human Resources Score 7.2 out of 10 | Infor Human Resources Score 7.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bonterra Case Management | MetricStream Case and Incident Management | |
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Likelihood to Recommend | 8.2 (166 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 8.6 (6 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.8 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Online Training | 5.4 (2 ratings) | - (0 ratings) |
Implementation Rating | 4.5 (4 ratings) | - (0 ratings) |
Configurability | 2.4 (2 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 4.6 (2 ratings) | - (0 ratings) |
Vendor post-sale | 7.5 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Bonterra Case Management | MetricStream Case and Incident Management | |
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Likelihood to Recommend | Bonterra | MetricStream No answers on this topic |
Pros | Bonterra | MetricStream No answers on this topic |
Cons | Bonterra | MetricStream No answers on this topic |
Likelihood to Renew | Bonterra | MetricStream No answers on this topic |
Usability | Bonterra | MetricStream No answers on this topic |
Reliability and Availability | Bonterra | MetricStream No answers on this topic |
Performance | Bonterra | MetricStream No answers on this topic |
Support Rating | Bonterra | MetricStream No answers on this topic |
In-Person Training | Bonterra | MetricStream No answers on this topic |
Online Training | Bonterra | MetricStream No answers on this topic |
Implementation Rating | Bonterra | MetricStream No answers on this topic |
Alternatives Considered | Bonterra | MetricStream No answers on this topic |
Scalability | Bonterra | MetricStream No answers on this topic |
Return on Investment | Bonterra | MetricStream No answers on this topic |
ScreenShots | Bonterra Case Management Screenshots |