Case management software that consolidates data, caseloads, and service delivery programs, helping users to save time and serve more people. Bonterra ETO is purpose-built for organizations looking to improve their program and case management. ETO is built in accordance with industry security standards and includes tools that helps users to focus on advancing their missions, as well as: Reduce time spent entering data into separate systems to increase overall data…
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Bonterra ETO
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Bonterra ETO
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Bonterra ETO
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A high degree of customization, poor performance, and design. I did not select ETO (predates my time here), so I can't speak to that.
We originally built our program around SharePoint and were dissatisfied by the lack of transparency it provided. We then moved to ETO, primarily because it was the cheapest of the other solutions that we looked at. Now, we are realizing that we are not getting any real value …
When we made our decision several years ago Social Solutions had just acquired Apricot. At that time it was recommended to use ETO based off our revenue stream. However, it seems like Social Solutions has put in a lot more time and effort into Apricot over ETO and it seems more …
To be quite honest, ETO was selected prior to my arrival at my job. I believe it was selected because of its notoriety for serving non-profits specifically.
Some comparable options for us were Apricot and Salesforce. Apricot didn't have the capacity to stretch to as many different programs and clients as we had. Salesforce was similar: it is better suited for tracking individual donors instead of the vast network of clients and …
There are other, tailored solutions by private developers that were not available on this list. The major one is HIFIS, developed by the Government of Canada to track shelter use. What we didn't like about it is the inability of individual organizations to customize their own …
We had primarily been using Access and Excel for tracking in many of our programs prior to ETO, with the exception of a few programs that used specific programs required or provided by funders. Access and Excel have so many limitations--I don't think I need to detail them here. …
We have been using ETO for a while. I haven't come across another reporting system quite as robust as ETO. For this reason, we are continuing with ETO.
My organization recently went through a process of analyzing other databases on the market. These databases include Salesforce and Apricot, another Social Solutions project. ETO is far more robust than these other products as they do not include the reporting capability that …
Many similar products have a very high price point of entry. The financial investment is greater with other options that I've looked at in the last few years. ETO is additionally more customizable to your organization's unique needs. However, the customer service at Social …
I've use ClientTrack in the past and while the UI is currently nicer than ETO the reporting isn't as robust. ChildPlus is another software that is geared toward Head Start programs and is slick and easy. The reporting is also not as good as ETO but the data entry side is very …
Given the diversity of the services we offer and the vastly different service goals/models of those programs, ETO is the only program we've found that offers us the flexibility we need in both data entry and reporting. Also, many of our funding requirements change annually …
No other software package we've researched can match ETO's reporting capabilities. All other software packages, however, have better interfaces, are browser-neutral, and are mobile-friendly. We selected Social Solutions ETO because it was the best software package we could …
Salesforce is currently being used as a requirement of a few grants that we currently have. G*Stars is another popular Workforce Development software that several of our Workforce Development Agencies are using. Preferably for us, we use Social Solutions ETO. I believe all …