Brand Embassy (discontinued) vs. Boomtown
Brand Embassy (discontinued) vs. Boomtown
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user |
Brand Embassy (discontinued) | Boomtown | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Boomtown | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | Boomtown | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Boomtown | |
---|---|---|
Likelihood to Recommend | 2.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Boomtown | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Pros | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Cons | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Likelihood to Renew | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Usability | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Support Rating | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Alternatives Considered | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Return on Investment | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots | Boomtown Screenshots |