BSI Customer Suite vs. Pega Customer Decision Hub
BSI Customer Suite vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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BSI Customer Suite | N/A | The BSI Customer Suite, from BSI headquartered in Baden, includes integrated solutions for Customer Relationship Management (CRM), Customer Experience (CX), Data Management (CDP), Customer Insights and Artificial Intelligence (AI). BSI aims to help companies delight their customers in real time along the entire customer journey. Thus, marketing, sales, and service teams have everything they need for cross-channel, automated, and personalized customer communication. For the retail, banking and… | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BSI Customer Suite | Pega Customer Decision Hub | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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BSI Customer Suite | Pega Customer Decision Hub | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BSI Customer Suite | Pega Customer Decision Hub | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (9 ratings) |
BSI Customer Suite | Pega Customer Decision Hub | |
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Likelihood to Recommend | BSI (Business Systems Integration) No answers on this topic | Pegasystems |
Pros | BSI (Business Systems Integration) No answers on this topic | Pegasystems |
Cons | BSI (Business Systems Integration) No answers on this topic | Pegasystems |
Alternatives Considered | BSI (Business Systems Integration) No answers on this topic | Pegasystems |
Return on Investment | BSI (Business Systems Integration) No answers on this topic | Pegasystems |
ScreenShots | BSI Customer Suite Screenshots | Pega Customer Decision Hub Screenshots |