Likelihood to Recommend Look no farther than this tool if you need an API testing solution that also includes service virtualization. This technology also forces you to move your testing lifecycle to earlier stages of development, which improves the overall SDLC.
Read full review A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
Read full review Pros This is an excellent tool for implementing Service virtualization in your own and/or third-party web services. This ensures that our automation and performance test environments are always available and consistent. This application also aids in the setup and maintenance of test data, which is an important component of test automation. Read full review Global Monitoring: Catchpoint offers an extensive network of monitoring locations worldwide, allowing organizations to simulate user experiences from different geographical regions. This capability helps identify performance variations based on location, ensuring a consistent and optimal experience for users across the globe. Alerting and Root Cause Analysis: Catchpoint offers robust alerting mechanisms that notify organizations when performance thresholds are exceeded or anomalies occur. These alerts enable prompt incident response and troubleshooting. Catchpoint's root cause analysis capabilities help identify the underlying causes of performance issues by analyzing network conditions, DNS resolutions, server responses, or content delivery problems. Read full review Cons This tool has a license fee and is not free. Many open-source tools provide free API testing solutions, therefore turning some of this tool's features open-source might be beneficial. The tool's load testing component is not integrated and instead relies on the free Blaze meter. Read full review The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense Read full review Likelihood to Renew we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures service level objectives (SLO) are met, that prevents service level agreement (SLA) breaches * Identify and understand the cause of any network connectivity or application level issue * Improves the availability and response time service levels
Read full review Usability It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Read full review Support Rating Catchpoint exceptional service has consistently exceeded my expectations. Their technical expertise, coupled with their timely responses to queries and issues, demonstrates their dedication to customer satisfaction. Additionally, the support team's ability to provide actionable advice and guidance has enabled me to resolve complex problems efficiently and effectively.
Read full review Implementation Rating very easy to implement as the product is user-friendly
Read full review Alternatives Considered Along with the Parasoft SOA tool, it is unquestionably among the top leaders in API testing and virtualization. Many open-source API testing libraries are free, including Rest Assured, Karate, and even Postman and SOAP UI, which goes against CA.
Read full review Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Read full review Return on Investment In our group, this instrument produced a high return on investment. We saw a considerable reduction in downtime in our test environments thanks to service virtualization. In addition, service virtualization reduces the expenses of interacting with third-party services, which is common in low-cost contexts. Read full review The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken. Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay Read full review ScreenShots