Calabrio Teleopti WFM vs. Call Center Designer
Calabrio Teleopti WFM vs. Call Center Designer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A | |
Call Center Designer | N/A | Portage Communications offers Call Center Designer, a call center workforce planning tool. | N/A |
Calabrio Teleopti WFM | Call Center Designer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calabrio Teleopti WFM | Call Center Designer | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Calabrio Teleopti WFM | Call Center Designer | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Verint Workforce Management Score 8.6 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio Teleopti WFM | Call Center Designer | |
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Likelihood to Recommend | 9.8 (10 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Calabrio Teleopti WFM | Call Center Designer | |
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Likelihood to Recommend | Calabrio | Portage Communications No answers on this topic |
Pros | Calabrio | Portage Communications No answers on this topic |
Cons | Calabrio | Portage Communications No answers on this topic |
Usability | Calabrio | Portage Communications No answers on this topic |
Alternatives Considered | Calabrio | Portage Communications No answers on this topic |
Return on Investment | Calabrio | Portage Communications No answers on this topic |
ScreenShots |