What users are saying about
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Top Rated
60 Ratings
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Top Rated
159 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100

Cisco DNA Center

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Top Rated
159 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Catchpoint is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco DNA Center is rated higher in 1 area: Usability

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
8.6

Cisco DNA Center

86%
57 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

Cisco DNA Center

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings
8.3

Cisco DNA Center

83%
7 Ratings

Support Rating

8.9

Catchpoint

89%
48 Ratings
8.8

Cisco DNA Center

88%
39 Ratings

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

Cisco DNA Center

When you have relaxed calendar for migrating to [Cisco] DNA Center, it perfectly do the automation job. As setting it up very time consuming, it requires flexibility on operations. In a tight calendar, [Cisco] DNA Center migration is a stressful process.While it is the perfect tool as a network automation product with various vendor support, you may also need to consider is it fully compatible with your current devices on your network. As we were setting up a new infrastructure, we purchased all equipment compatible with Cisco's solution.
Anonymous | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

Cisco DNA Center

  • Ease of automation and configuration templates make the future you very glad you did it!
  • The PnP for switches that allow to boot up and contact the network with a pre-configuration is so amazing. Makes life easy!
  • Integrates well with our ISE platform, they have really made it well worth the cost to have everything with the name CISCO on your equipment. All of their devices work so well with this software.
Anonymous | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

Cisco DNA Center

  • En el data Center, integrando los equipos que se encuentra en el corazon de la red y previniendo que esten actualizados // For Data Centers, integrating equipment that is the core of a network, and preventing them from being updated
  • En las diferentes areas del campus para poder monitorizar el funcionamiento de los dispositivos // Improving remote monitoring of devices
  • En la identificacion de problemas de seguridad de los dispositivos de red // Improving identification of network security issues
Anonymous | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco DNA Center

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

Cisco DNA Center

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

Cisco DNA Center

Cisco DNA Center 8.3
Based on 7 answers
Yes, it did make tasks simplified in many ways. We can check all the network requirements and even check statistics in a single place, which makes the overall process fast and efficient. Also, it helps in minimizing configuration errors; the processes which used to take days can be done in hours.
Pranjal Mittal | TrustRadius Reviewer

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

Cisco DNA Center

Cisco DNA Center 8.8
Based on 39 answers
Overall support for Cisco DNA Software is fairly good. Whenever we have a question that needs an answer and we are unable to figure out, we reach out to the support team. They are able to figure out our needs and provide the proper support. They are always available via email or phone call.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

Cisco DNA Center

Meraki does what should be expected at it's price point, but it is geared to SMB. When it comes to enterprise networks, DNA Center is the clear path forward. It allows for more devices than just the ones it configures, it provides more customization and on boarding options, and the control stays within the organization. The DNA Center telemetry provides a more robust reporting than the Meraki dashboard, and again, the data stays on site. I see both being important in their own ways, but Meraki falls short in larger enterprises, and that is where DNA Center shines the most.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

Cisco DNA Center

  • Efficient time spent elsewhere. I can spend my time troubleshooting other portions of the network instead of housekeeping current gear.
  • Assistance with inventory; it keeps an inventory of all the devices you add to it, so it can serve as an inventory of equipment if that's what you'd like from it.
  • Visibility; we can see more of the status of our gear, if it's unreachable, or if things are misbehaving the dashboard shows that there are irregularities.
Anonymous | TrustRadius Reviewer

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