What users are saying about
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Top Rated
60 Ratings
Catchpoint
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Top Rated
60 Ratings
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Based on 60 reviews and ratings
Cisco DNA Center
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Top Rated
159 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 159 reviews and ratings
Attribute Ratings
- Catchpoint is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Cisco DNA Center is rated higher in 1 area: Usability
Likelihood to Recommend

8.9
Catchpoint
89%
45 Ratings
8.6
Cisco DNA Center
86%
57 Ratings
Likelihood to Renew

9.1
Catchpoint
91%
1 Rating
Cisco DNA Center
N/A
0 Ratings
Usability

5.5
Catchpoint
55%
2 Ratings
8.3
Cisco DNA Center
83%
7 Ratings
Support Rating

8.9
Catchpoint
89%
48 Ratings
8.8
Cisco DNA Center
88%
39 Ratings
Likelihood to Recommend
Catchpoint
Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesCisco DNA Center
When you have relaxed calendar for migrating to [Cisco] DNA Center, it perfectly do the automation job. As setting it up very time consuming, it requires flexibility on operations. In a tight calendar, [Cisco] DNA Center migration is a stressful process.While it is the perfect tool as a network automation product with various vendor support, you may also need to consider is it fully compatible with your current devices on your network. As we were setting up a new infrastructure, we purchased all equipment compatible with Cisco's solution.

Verified User
Analyst in Research & Development
Research Company, 10,001+ employeesPros
Catchpoint
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
System Engineer
DotDash Meredith CorpMedia Production, 5001-10,000 employees
Cisco DNA Center
- Ease of automation and configuration templates make the future you very glad you did it!
- The PnP for switches that allow to boot up and contact the network with a pre-configuration is so amazing. Makes life easy!
- Integrates well with our ISE platform, they have really made it well worth the cost to have everything with the name CISCO on your equipment. All of their devices work so well with this software.

Verified User
Professional in Information Technology
Oil & Energy Company, 1001-5000 employeesCons
Catchpoint
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

Verified User
Manager in Information Technology
Computer Hardware Company, 501-1000 employeesCisco DNA Center
- En el data Center, integrando los equipos que se encuentra en el corazon de la red y previniendo que esten actualizados // For Data Centers, integrating equipment that is the core of a network, and preventing them from being updated
- En las diferentes areas del campus para poder monitorizar el funcionamiento de los dispositivos // Improving remote monitoring of devices
- En la identificacion de problemas de seguridad de los dispositivos de red // Improving identification of network security issues

Verified User
Consultant in Information Technology
Education Management Company, 201-500 employeesPricing Details
Catchpoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco DNA Center
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Catchpoint
Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesCisco DNA Center
No score
No answers yet
No answers on this topic
Usability
Catchpoint
Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employeesCisco DNA Center
Cisco DNA Center 8.3
Based on 7 answers
Yes, it did make tasks simplified in many ways. We can check all the network requirements and even check statistics in a single place, which makes the overall process fast and efficient. Also, it helps in minimizing configuration errors; the processes which used to take days can be done in hours.
Business Development Associate
BYJU'SE-Learning, 5001-10,000 employees
Support Rating
Catchpoint
Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employeesCisco DNA Center
Cisco DNA Center 8.8
Based on 39 answers
Overall support for Cisco DNA Software is fairly good. Whenever we have a question that needs an answer and we are unable to figure out, we reach out to the support team. They are able to figure out our needs and provide the proper support. They are always available via email or phone call.

Verified User
Manager in Sales
Hospitality Company, 1001-5000 employeesAlternatives Considered
Catchpoint
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Team Lead - Operations Technology
Cox AutomotiveAutomotive, 10,001+ employees
Cisco DNA Center
Meraki does what should be expected at it's price point, but it is geared to SMB. When it comes to enterprise networks, DNA Center is the clear path forward. It allows for more devices than just the ones it configures, it provides more customization and on boarding options, and the control stays within the organization. The DNA Center telemetry provides a more robust reporting than the Meraki dashboard, and again, the data stays on site. I see both being important in their own ways, but Meraki falls short in larger enterprises, and that is where DNA Center shines the most.

Verified User
Team Lead in Professional Services
Information Technology and Services Company, 201-500 employeesReturn on Investment
Catchpoint
- The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
- Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
- I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Verified User
Consultant in Information Technology
Cosmetics Company, 10,001+ employeesCisco DNA Center
- Efficient time spent elsewhere. I can spend my time troubleshooting other portions of the network instead of housekeeping current gear.
- Assistance with inventory; it keeps an inventory of all the devices you add to it, so it can serve as an inventory of equipment if that's what you'd like from it.
- Visibility; we can see more of the status of our gear, if it's unreachable, or if things are misbehaving the dashboard shows that there are irregularities.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 1001-5000 employees