What users are saying about
4 Ratings
2 Ratings
4 Ratings
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Score 6.5 out of 100
2 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

CDK Drive

The only situation within the automotive field in which I would not recommend using this product is if your employees are already comfortable with another, similarly priced DMS, such as DealerTrack or AutoMate. In that type of situation, the positive impact of the DMS would likely be outweighed by the cost and effort of retraining an entire staff to use it.
Mark DiNallo | TrustRadius Reviewer

VinSolutions

It is extremely well suited for any sales atmosphere, particularly within the automotive industry, where you need a CRM that logs contacts, reminds of needed updates, and keeps track of sales and gross profit. Because of the cost involved, it would not make sense in a very small sized dealer, but any medium to large dealers would benefit from its use
Anonymous | TrustRadius Reviewer

Pros

CDK Drive

  • Cloud-based, uses far less resources to run on each individual computer, minimizing the costs of upgrading hardware for every employee.
  • The fact that it is able to be used remotely adds a great deal of functionality, as there are times when usage outside of normal business hours is needed in my position.
Mark DiNallo | TrustRadius Reviewer

VinSolutions

  • Tracks sold logs, desk logs, offers, etc. so there is no confusion over what was offered or by whom.
  • Gives a clear, concise list of sold vehicles, who sold them, and front and back end gross for easy reference.
  • Trade appraisals are clearly visible, along with who appraised them, so there is no potential for misunderstanding between the sales managers, GSM and GM.
Anonymous | TrustRadius Reviewer

Cons

CDK Drive

  • Possibly because of the web-based nature, there are times when it can be slightly slow and laggy.
  • Some functions are less intuitive to use than Reynolds and Reynolds but that is more of a personal preference.
Mark DiNallo | TrustRadius Reviewer

VinSolutions

  • Could be easier to use - not the most intuitive setup I have seen.
  • Realistically, it feels like VinSolutions and vAuto could be combined into a single product.
Anonymous | TrustRadius Reviewer

Support Rating

CDK Drive

CDK Drive 10.0
Based on 2 answers
Great job by everyone from the initial sales staff to the implementation team to the support staff. Always ready, willing and able to help out with any questions or issues that arise, even those from people who are simply not computer savvy and have had a hard time transitioning to a new product for everyday use.
Mark DiNallo | TrustRadius Reviewer

VinSolutions

VinSolutions 10.0
Based on 2 answers
Technical support, general customer support, implementation support are all top notch. All representatives from the company check in every couple weeks to make sure all is going well; if there is a problem, I generally have a solution given within hours if not soon; and they are friendly, easy to understand, and do a great job. Well done!
Anonymous | TrustRadius Reviewer

Alternatives Considered

CDK Drive

CDK presents a much stronger, full integration of needed services than I found with AutoMate in particular, slightly better than Dealertrack, without the enormous additional cost incurred by using ERA-IGNITE. I have used nearly every DMS on the market and while I am still most comfortable with Reynolds, the thousands of dollars per month extra simply can no longer be justified for a product that lags behind in areas like reporting and cashiering functionality.
Mark DiNallo | TrustRadius Reviewer

VinSolutions

I really have not used any other product like VinSolutions, it was the first program of its type that we evaluated and it does everything we want, with no downsides that are noted. Because of that, along with the integration into the other programs we use in other aspects of the business, this was a one and done deal. We did look briefly at Reynolds and Reynolds, but as seems to be typical with them, they offer a great product but at an enormously higher price.
Anonymous | TrustRadius Reviewer

Return on Investment

CDK Drive

  • It has had an enormous impact on lowering our fixed expenses, as everything is less expensive, down to the paper that is used.
  • Data processing costs are down as well due to the fact that multiple facets of the program combine needed processes into one.
Mark DiNallo | TrustRadius Reviewer

VinSolutions

  • By tracking front and back end gross openly, it seems to incentivize sales people to try harder to hold onto money.
  • It does a great job of ensuring customer satisfaction by reminding sales associates to follow through on sales and follow up post-sale.
  • Reporting functions make it easy to track leads, hand them off to different reps who are possibly better suited to complete the sale.
Anonymous | TrustRadius Reviewer

Pricing Details

CDK Drive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VinSolutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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